I purchased a vehicle here at Mazda of Palm Beach few days ago and I can not say enough about the…read moreincredible experience. From start to finish, the process was seamless, but what really set this visit apart was the leadership. I had the pleasure of working with the General Manager, David Oshry and Manager, Eugene Jones. Its rare to see that level of involvement and genuine care from the upper management. They went above and beyond to make sure I was happy with my decision. If you're looking for a dealership that values its customers and operates with total integrity and transparency, look no further, the culture of excellence clearly starts at the top here. Thank you for making what is usually a stressful process and absolute pleasure!

After purchasing a 2023 E450 Mercedes on 12/17/2025. I wanted to cancel the Mazda Protection…read moreProducts and other service contracts because I wanted them to be with Mercedes. The Finance Director Rodney Maharrey was hard to get a hold of for after purchase service. Speaking to a live person at the Palm Beach dealership was impossible. Even the agents at the customer service center couldn't get a hold of anyone in Palm Beach. I emailed and texted Rodney and he informed me on January 5th he would pull the documents and cancel them. I followed up with an email on the status with no response. Instead of wasting my time with these incompetent agents on the phone and the Palm Beach Dealership that is non-responsive I filed a complaint to the Better Business Bureau. What this dealership and finance department is doing isn't right. I have every right to cancel those service contracts within a month of purchase. I DO NOT RECOMMEND purchasing from the Palm Beach dealership. YES I made the mistake of purchasing a Mercedes from Mazda. The poor and pathetic customer service from Mazda just displays that Mercedes is superior in all ways. That is why I don't want any service contracts from Mazda. Beware of the Finance Director Rodney Maharrey.

Waste of time and money. They will drag you from Miami and tell you that good offer you found…read moreonline is still there and the car is waiting for you. You drive for two hours, to listen to them saying: "Oh sorry, that car was just sold 20 minutes ago, and the buyer drove it away!" Bunch of liars

I seriously can't believe this shady place is still in business. I tried working there and had to…read moreleave very quickly because of their shady sales tactics. Here are a few reasons to never step foot in this place as well as keep your friends and family away too. Please read through. 1. They will approve anyone because they know that in a lot of cases the person will default and they can legally repossess the car back and make tons of money. 2. They NEVER take down cars from their website after theyre sold because they are "hooks" and all the people wanting the cars are "fish". They will literally tell you that a sold car is available based on where you live, just so they can possibly sell you another car when you get there and realize the car you wanted has been sold. 3. They tell their sales team to make fake profiles of hot girls to attract customers in, then when you get there they say that girl is on break or isnt here anymore or something crazy. 4. A ton of their vehicles are in very poor condition. I went on a test drive where the car needed a battery jump pack attached to even drive the car. The customer wanted the battery replaced so that the car would be safe to drive home and the owner refused. Its really sad that this company continues to grow after screwing over countless people. Spread the word!

I went there to compare shop because I needed to purchase a new car, & my mind was set on Honda,but…read morei needed to do a comparison shop.So I went to EARL STEWART TOYOTA on 12/28/25 & asked if I could Test drive a Toyota Corolla, the sales guy didn't hesitate & handed me the keys. I loved how the car was roomy enough for someone to sit in the back seat comfortably & my test drive performed perfectly. Now the sales guy is talking #'s to me & my comparison shopping has now stopped, because I found a car that I love and the PRICE was very good. I did wind up purchasing a 2026 Toyota Corolla LE & got it financed at an excellent rate & now I am the owner of an EARL STEWART TOYOTA COROLLA. My entire life was being a Honda civic girl, but that changed.My service guy Steven Silverstein and he did me right, I even got Tinted windows on my New Car that I pickup on this Thursday,1/8/2026. I would definitely Recommend anyone who is looking for a new car, especially a Toyota to go to EARL STEWART.The difference is when you purchase a car at EARL STEWART you don't pay any Dealer Fees..and that saves U over $1000.00 +.... compared to going to other Toyota Dealerships. If you are looking, just stop by EARL STEWART TOYOTA & ask for Steven Silverstein, and take a look around & judge for yourself! ALSO...when you purchase a New Toyota today you can REQUEST to GET a TECHNOLOGY CLASS, with the I.T. Gal who will TEACH YOU ABOUT your NEW TOYOTA with the TECHNOLOGY that's in these NEW VEHICLES.So if u purchase a New Toyota don't Forget to EDUCATE yourself with a TECHNOLOGY Class..!

I brought my 2023 4Runner in on March 26 because the steering wheel was vibrating under 60 mph…read more From the start, the experience was frustrating and disorganized. The technician initially wrote up services I did not request (alignment, balancing, and tire rotation). I had to correct this and clarify that I wanted a proper diagnostic check first. Despite having an appointment, I waited over three hours only to be told the vehicle hadn't even been taken into the shop. After escalating the issue to the service manager, the vehicle was finally looked at. Within 30 minutes, I was told I needed four new tires and an alignment at a cost of $1,200. This felt rushed and questionable, especially without a thorough explanation. I declined and decided to get a second opinion. I then went to Tires Plus, where the assessment was completely different. They confirmed I did NOT need new tires. They performed an alignment, balanced the tires, and completed an oil change--all for $356.98. The vibration issue was resolved. Additionally, the dealership failed to note that my vehicle was due for an oil change, even though it was clearly indicated. Based on this experience, I will not be returning. The lack of organization, poor communication, and what felt like unnecessary upselling does not inspire confidence. Thank you

Exceptional Luxury Experience at its Finest! …read more If you want to experience what true high-end customer service feels like, this is the place. There is a massive difference between an Auto nation dealership and a real Mercedes-Benz dealership, and this team proves it. Not only did they have the best prices we could find, but the level of care and professionalism was simply outstanding. The process was seamless thanks to three specific professionals: Danilo (Sales): Danilo is a class act. He was incredibly knowledgeable, attentive, and made sure every detail of the car was perfect. He was attentive, knowledgeable, and never pressured the process. He took the time to ensure every question was answered and that we found the perfect vehicle. Rafael (Manager): his pricing was transparent, and went above and beyond to ensure we were happy with the deal. His pricing outperformed every competitor we researched. Rosana (Finance): Roxanne made the "dreaded" finance office the easiest part of the day. She was professional, efficient, and took the time to explain everything clearly. Mercedes of North Palm Beach showed they value every costumer time. No games, no hidden fees--just a smooth, high-end transaction from start to finish. This was our first time here and it would definitely not be the last at all. Highly recommended!

The rest of the story. I took my car to a very reputable foreign car repair shop in Riviera Beach…read moreand they charged me HALF of what Mercedes quoted to replace the sensor. NPB Mercedes will never see me again. I still find it unbelievable that they would take zero responsibility for the problem since it only arose immediately after they had worked on the car. Incredibly bad customer service.

Just traded my car with them. Best car buying experience ever !! Anthony in sales, A+. Bobby, F&I…read moreguy, the same. Really nice ,clean condition used cars. Best prices anywhere !! ZERO pressure to buy. They are very honest and straight forward. If you need a good quality used vehicle, give them a try. And NO BOGUS DEALER FEES !!!

From the owner: We offer Guaranteed credit approval. Large selection of vehicles. NO DEALER FEES!read more

Thanks to Craig Vitti for taking the time to show me used cars on your lot. Once I decide I will…read morecome back to see Craig.

Abner in Sales is the person who you want to help you with your car search and purchase…read more Abner was Professional, Courteous, Knowledgeable, and Honest, so when you go to this location ask for Abner(AB as he is also known).

Service Department I was greeted by Terrence a wonderful…read moregentleman who reached out not only to find out who my service advisor was but then went on to offer me a seat in her office while he went to advise her of my arrival. Jackie was my advisor. She was very good n assisted me through the process. My vehicle was completed as promised n clean n shiney like brand new. Thx to all of Schumacher Staff they really make u feel like family!!! 10's for all!!!

First off I went two times to go look at VW and a Buick car on northlake. Not once even when I…read morewalked inside did anyone greet me or ask me if I needed help. I left both times. I gave it a second chance but I'm not sure why. But onto my problem and this was second lease through them. Just a heads up if your getting a car lease through Schumacher and they go through a credit union like Velocity that uses Fusion Lease company. This basically is a 3rd party lease. I cannot return the car lease to the dealership. (It has to be picked up by a car pickup company that fusion schedules). I also normally would get the disposition fee waived if I am buying another VW or sister car like Audi, and usually the mileage if over, all or some of it usually be waived if I buy or lease another car but none of this applies. Schumacher never told me any of this and unfortunately I thought I had a normal lease like my previous one through them. The new dealership that I bought a car from that is a sister dealership was willing to write these things off but because it went through a credit union(which the dealer never heard of any lease going through a credit union) was not able to find me in the system stop do this. Now here I am with having to pay a disposition fee and paying extra mileages and sometimes there is an amount they will give as an allowance for wear and tear, but that doesn't apply either. Just an fyi because I was under the assumption my lease was a normal lease process and Schumacher never made me aware of any of this. My guess is Schumacher has some kind of deal or kickback from them but they definitely should let you know the normal leasing circumstances does not apply if you are going through a credit union because it uses a 3rd party leasing company. Very deceptive practice of Schumacher.