I am very pleased with my experience in remotely purchasing a vehicle from Tropical that was…read moreshipped to me in Magnolia Texas. I located the vehicle on line and made an inquiry not really expecting any results. I received an immediate response from Ashley Donoghue. I was feeling very apprehensive about purchasing a 12-year-old Avalanche without seeing it firsthand but Ashley answered my questions very completely and professionally to ease my concerns. Then Tommy sent a very compressively narrated video of the truck that made me even more at ease. After a brief discussion we reached what I believed was a fair price and began the process of purchasing and shipping the vehicle. The whole process was very pleasant and efficient and in less than a week the vehicle is sitting in my garage in Magnolia Texas. I haven't had time to toughly inspect the vehicle but my initial opinion is very positive. At this point I can only give a 5 star rating for Ashley, Tommy, the condition of the vehicle, and the entire experience. Jerry T.

TROPICAL AUTO SALES IN NORTH LAKE, FL has a long pattern of…read morecustomer complaints across BBB, Google, Yelp, and cars.com, etc. with dozens of people reporting the same issues: undisclosed and intentionally hidden mechanical problems, "as‑is" loopholes, bad paperwork, and being abandoned after the sale. I'm now one of them. They sold me a defective car that gave me problems the very next day after the purchase, I tried to reach out to them, but they left me completely on my own saying "Sorry, it's your problem now".  If you're considering buying there, please look at the reviews first. This is NOT an isolated incident, it's a trend. This dealership isn't just "making mistakes." They're taking advantage of people, over and over again. I'm speaking up because I don't want this to happen to you. -Adam H Contact me by clicking on my name in this review.

If you are looking for a great salesman, Richie was amazing and helped me buy my first car!read more

Had a great experience with Andres. He made buying my 2026 Mazda CX-5 really easy and was helpful…read morethe whole time. He answered all my questions and made sure everything went smoothly. Never felt pressured and he was always nice to work with I'm really happy with my new car and would definitely recommend asking for Andres if you're looking for a new Mazda. Thanks again!

Waste of time and money. They will drag you from Miami and tell you that good offer you found…read moreonline is still there and the car is waiting for you. You drive for two hours, to listen to them saying: "Oh sorry, that car was just sold 20 minutes ago, and the buyer drove it away!" Bunch of liars

I seriously can't believe this shady place is still in business. I tried working there and had to…read moreleave very quickly because of their shady sales tactics. Here are a few reasons to never step foot in this place as well as keep your friends and family away too. Please read through. 1. They will approve anyone because they know that in a lot of cases the person will default and they can legally repossess the car back and make tons of money. 2. They NEVER take down cars from their website after theyre sold because they are "hooks" and all the people wanting the cars are "fish". They will literally tell you that a sold car is available based on where you live, just so they can possibly sell you another car when you get there and realize the car you wanted has been sold. 3. They tell their sales team to make fake profiles of hot girls to attract customers in, then when you get there they say that girl is on break or isnt here anymore or something crazy. 4. A ton of their vehicles are in very poor condition. I went on a test drive where the car needed a battery jump pack attached to even drive the car. The customer wanted the battery replaced so that the car would be safe to drive home and the owner refused. Its really sad that this company continues to grow after screwing over countless people. Spread the word!

I am currently at Earl Stewart Toyota having my Toyota Corolla inspected, and I wanted to take a…read moremoment to recognize Pablo for his outstanding customer service. From the moment I arrived, Pablo has been personable, patient, professional, and genuinely attentive. He took the time to listen to my concerns about a squealing noise when backing up my vehicle and made sure I understood the process of having it checked out. His friendly demeanor and willingness to answer questions helped make what could have been a stressful situation much more comfortable. It is refreshing to work with someone who treats customers with such respect, kindness, and professionalism. Pablo is an excellent representative of Earl Stewart Toyota, and I truly appreciate the exceptional service he has provided today. Thank you, Pablo, for making this a positive experience! M. Thomas

I brought my 2023 4Runner in on March 26 because the steering wheel was vibrating under 60 mph…read more From the start, the experience was frustrating and disorganized. The technician initially wrote up services I did not request (alignment, balancing, and tire rotation). I had to correct this and clarify that I wanted a proper diagnostic check first. Despite having an appointment, I waited over three hours only to be told the vehicle hadn't even been taken into the shop. After escalating the issue to the service manager, the vehicle was finally looked at. Within 30 minutes, I was told I needed four new tires and an alignment at a cost of $1,200. This felt rushed and questionable, especially without a thorough explanation. I declined and decided to get a second opinion. I then went to Tires Plus, where the assessment was completely different. They confirmed I did NOT need new tires. They performed an alignment, balanced the tires, and completed an oil change--all for $356.98. The vibration issue was resolved. Additionally, the dealership failed to note that my vehicle was due for an oil change, even though it was clearly indicated. Based on this experience, I will not be returning. The lack of organization, poor communication, and what felt like unnecessary upselling does not inspire confidence. Thank you

I had an outstanding experience at Mercedes-Benz of North Palm Beach when I unexpectedly got a nail…read morein my tire. I came straight off the highway after my tire pressure warning light came on. As soon as I pulled into the service drive, the valet manager came over to inspect the tire with me and quickly found a large screw lodged in it. He immediately checked to see if my service advisor was available, and thankfully she was. My service advisor, Mary, got the process started right away and had me in a loaner vehicle within minutes, allowing me to continue with my errands without any added stress. Since I had purchased the tire and wheel protection package with my lease, the repair was fully covered, making the experience even smoother. I received a text within two hours letting me know my vehicle was ready for pickup. I was extremely impressed with how efficient, organized, and customer-focused the entire service team was. They turned what could have been a very stressful situation into a quick and hassle-free experience. Highly recommend the service department at Mercedes-Benz of North Palm Beach!

Crooks. Nasty, mean horrible Service department, no…read moreconsideration for loyal customers, just want to gouge as much money out of you as they can. Horrible. Mercedes are good cars. Their dealers are terrible ....and this one (New Country) is one of the worst. A disgrace.

Just traded my car with them. Best car buying experience ever !! Anthony in sales, A+. Bobby, F&I…read moreguy, the same. Really nice ,clean condition used cars. Best prices anywhere !! ZERO pressure to buy. They are very honest and straight forward. If you need a good quality used vehicle, give them a try. And NO BOGUS DEALER FEES !!!

From the owner: We offer Guaranteed credit approval. Large selection of vehicles. NO DEALER FEES!read more

Abner in Sales is the person who you want to help you with your car search and purchase…read more Abner was Professional, Courteous, Knowledgeable, and Honest, so when you go to this location ask for Abner(AB as he is also known).

Do not trust the service department. TERRIBLE SERVICE. I made multiple warrantee service…read moreappointments & never got my problem resolved because the service department cannot communicate with the parts department. Total incompetence

What a fabulous experience with Danny, Samantha and Steve! From the moment we walked in Danny…read moregreeted us and took care of everything. We then met Sam and she was great! Over all it was a great experience and finished with Steve who is a temporary member of the MOT! A fantastic team!!! All of our questions were directed and answered

Service Department I was greeted by Terrence a wonderful…read moregentleman who reached out not only to find out who my service advisor was but then went on to offer me a seat in her office while he went to advise her of my arrival. Jackie was my advisor. She was very good n assisted me through the process. My vehicle was completed as promised n clean n shiney like brand new. Thx to all of Schumacher Staff they really make u feel like family!!! 10's for all!!!

My experience with the recent purchase of a 2009 Maserati GranTourismo was excellent. John was a…read morepleasure to work with - he was very professional and responsive to my questions. I highly recommend doing business with these folks! Dr. Timothy Ctader

Over the top happy with my experience with driving emotions. I LOVE MY M4!! They are always…read moreavailable to answer my questions and address my concerns. Driving emotions car selection as well as staff are top notch. The cleanliness of both the location itself as well as the cars are pristine and DE will stop at nothing to make sure their customers get the best. Even after purchasing a vehicle, the staff still make themselves available and make an effort not to wipe their hands clean once the purchase is made. Overall quality of my experience is unsurpassed, I felt like they genuinely cared about making it a great experience for me.