Enrique Castro made my experience at Honda very pleasurable and enjoyable from the moment I…read morearrived. There should be more individual of his caliber working there it will definitely have more repetition of costumer as a result. thank you

The diagnostic fee of over$200 to hook up their computer to you car even when it has a 3 yr/36000…read moremile warranty still in effect is basically robbery in my opinion. SHOP ELSEWHERE. By the way dear Ed when you go to paste your cut and paste sorry you feel that way response I suggest you print it out 100 time and put it where the sun don't shine. I'd rather walk than deal with this place. Teat customers like this is horrible.

What a fabulous experience with Danny, Samantha and Steve! From the moment we walked in Danny…read moregreeted us and took care of everything. We then met Sam and she was great! Over all it was a great experience and finished with Steve who is a temporary member of the MOT! A fantastic team!!! All of our questions were directed and answered

Service Department I was greeted by Terrence a wonderful…read moregentleman who reached out not only to find out who my service advisor was but then went on to offer me a seat in her office while he went to advise her of my arrival. Jackie was my advisor. She was very good n assisted me through the process. My vehicle was completed as promised n clean n shiney like brand new. Thx to all of Schumacher Staff they really make u feel like family!!! 10's for all!!!

I am currently at Earl Stewart Toyota having my Toyota Corolla inspected, and I wanted to take a…read moremoment to recognize Pablo for his outstanding customer service. From the moment I arrived, Pablo has been personable, patient, professional, and genuinely attentive. He took the time to listen to my concerns about a squealing noise when backing up my vehicle and made sure I understood the process of having it checked out. His friendly demeanor and willingness to answer questions helped make what could have been a stressful situation much more comfortable. It is refreshing to work with someone who treats customers with such respect, kindness, and professionalism. Pablo is an excellent representative of Earl Stewart Toyota, and I truly appreciate the exceptional service he has provided today. Thank you, Pablo, for making this a positive experience! M. Thomas

I brought my 2023 4Runner in on March 26 because the steering wheel was vibrating under 60 mph…read more From the start, the experience was frustrating and disorganized. The technician initially wrote up services I did not request (alignment, balancing, and tire rotation). I had to correct this and clarify that I wanted a proper diagnostic check first. Despite having an appointment, I waited over three hours only to be told the vehicle hadn't even been taken into the shop. After escalating the issue to the service manager, the vehicle was finally looked at. Within 30 minutes, I was told I needed four new tires and an alignment at a cost of $1,200. This felt rushed and questionable, especially without a thorough explanation. I declined and decided to get a second opinion. I then went to Tires Plus, where the assessment was completely different. They confirmed I did NOT need new tires. They performed an alignment, balanced the tires, and completed an oil change--all for $356.98. The vibration issue was resolved. Additionally, the dealership failed to note that my vehicle was due for an oil change, even though it was clearly indicated. Based on this experience, I will not be returning. The lack of organization, poor communication, and what felt like unnecessary upselling does not inspire confidence. Thank you

Hi Sales person Kevaughnie spent like two hours with me test…read moredriving few Jeep Wranglers.... I couldn't make up my mind. But Kevaughnie was friendly and patient. He would email me new arrival Jeeps, until I saw the one I wanted. My doggie Fendi and I went back to Kevaughnie and he went above and beyond to make the purchase process smooth, he filled up my Jeep with gas, got it cleaned and there's more!!! He even drove my Elantra home from Northlake to Atlantic Ave. in Delray Beach.... With traffic a good two hours round trip. Kevaughnie is the definition of "Excellent Customer Care" Five stars!!!!! Thank you. Jesica Brine Delray Beach, FL

OMG, my invoice is full of lies. Warranty work done based upon lies and resplacements done…read more Customer never complained or mentioned such issues. This place is CRIMINAL, watch out and run fast. Two under the hood and under the car video assements done. Items notated by tech were both different on each video. That's where you can see and hear the lies. Who is making money off of this fiasco? This is STEALING from the manufacturer of the vehicle.

This is hands down the most unprofessional dealership I've ever visited…read more I came in prepared. I knew exactly what I wanted, had my numbers in order, and was ready to make a deal. Instead of having a straightforward conversation, they immediately tried to hustle me -- assuming I didn't know any better. I've spent about 10 years working with dealerships in New York, so I'm very familiar with how deals are structured, what's negotiable, and what isn't. They attempted to mislead me about fees and claimed certain items couldn't be removed, discounted, or adjusted -- which simply wasn't true. When they realized I wasn't going to fall for it, the manager became visibly frustrated. At one point he said, "If you don't return by closing time, I'm not honoring the deal." As if this was the only dealership in Florida. That kind of pressure tactic might work on someone inexperienced -- but it's just unprofessional and desperate. After I walked out, he tried chasing me with a sudden "bottom line" offer. By then, the damage was done. Negotiation isn't about intimidation -- it's about transparency and professionalism. If you can't close a deal without emotional pressure, that says everything. I left laughing with my girlfriend. Not because it was funny -- but because it was unbelievable how poorly it was handled. There are plenty of reputable dealerships that know how to treat customers with respect. I recommend taking your business elsewhere.

The Finance Manager is a crook, I specifically told him I wasn't interested in any of their…read moreproducts, he sneaked in a extended warranty, a paint protection plan , and a maintenance plan for oil changes charging over $ 200.00 per oil change . I'll know better next time, they make their money by cheating and lying to the customer. Beware of finance managers.

I generally try to avoid overwhelmingly negative reviews but rarely have I felt so incredibly…read morefrustrated with a customer experience. It feels like at every turn they are trying their hardest to increase the friction of receiving service. I called five times to navigate through the menu to get to a service consultant or manager. Each time I hit the extension for service they hung up on me. Sixth time I call and ask another department to connect me to service. Of course service is busy so they'll call me back. The guy who calls me back says he doesn't work in service and will try to connect me to someone else. No call back as of writing. About a year and a half ago I spent way too much money on an AC repair and my service manager refused to give me an update on my car and whether I had to pick it up or take an uber somewhere. People who use these places have jobs and other commitments and shouldn't have to wait ages just to get an update on whether we have to spend more money in order to go about our daily lives. Now, that same system I overpaid for is broken and I can't get a hold of a single soul at this place who can help me. The only reason I'm coming back is to try to negotiate a better deal because there is zero reason something they fixed and charged me exorbitantly for should already need replacement. Do NOT come here, bring your business to a local mechanic instead.

My company paid cash for a new Chevy 6 weeks ago. Matteo the salesperson was very persistent in…read morecollecting documentation. However the dealership was unable to find the 2nd key. Since the date of sale, they have been radio-silent ignoring calls and texts requesting the second key as well as the title, which should have been provided by now. When I called today for the 5th or 6th time and was frustrated (but used no bad language or personal insults) the lady at the sales desk hung up on me. I called back and she hung up on my again. These people are both untrustworthy and unprofessional. I would avoid this dealership at all costs.

I have been communicating with Captain Curtis on a 2026 Maverick for the past week and asked me to…read morestop in for a test drive. Yesterday (8/25/26) I stopped in but Curtis was off and a very capable sales associate, Bobbie, did a fantastic job getting me a Ford Maverick to test drive and answering all my questions when I returned to the dealership. Although Curtis was not onsite, Bobbie stated everybody works together to assure the customer has a positive experience when buying from Mullinax Ford. I bought the truck and Bobbie coordinated every step so everything flowed smoothly. Today Curtis contacted me and I met him at the dealership for a minor issue. He rectified the issue within an hour and I was assured that if I had any questions or issues to call for resolution.

I highly recommend buying from this dealership! They were so hospitable and professional. Huge…read morethank you to Rene & Alfonso for taking such good care of my family and I. We drove from a long distance to visit their location and it was well worth it! We will buy from them again. Give them a try for yourself. Cheers! -AR

I had an outstanding experience at Mercedes-Benz of North Palm Beach when I unexpectedly got a nail…read morein my tire. I came straight off the highway after my tire pressure warning light came on. As soon as I pulled into the service drive, the valet manager came over to inspect the tire with me and quickly found a large screw lodged in it. He immediately checked to see if my service advisor was available, and thankfully she was. My service advisor, Mary, got the process started right away and had me in a loaner vehicle within minutes, allowing me to continue with my errands without any added stress. Since I had purchased the tire and wheel protection package with my lease, the repair was fully covered, making the experience even smoother. I received a text within two hours letting me know my vehicle was ready for pickup. I was extremely impressed with how efficient, organized, and customer-focused the entire service team was. They turned what could have been a very stressful situation into a quick and hassle-free experience. Highly recommend the service department at Mercedes-Benz of North Palm Beach!

Crooks. Nasty, mean horrible Service department, no…read moreconsideration for loyal customers, just want to gouge as much money out of you as they can. Horrible. Mercedes are good cars. Their dealers are terrible ....and this one (New Country) is one of the worst. A disgrace.

Great service department, excellent customer service. My service representative was very…read moreknowledgeable of Tesla products, and was able to determine my issue with TPMS. They were fast and communicated with me every step of the way.

I was a little worried as appointments were a month out but my experience was streamlined and…read morehassle free. I am relieved and I appreciate the service I received from beginning to end. Clay checked me in and was very nice and informative. I believe the person who called me to tell me my car was ready is named Gio? He was very nice as well and had my car in the front to pick up after hours since I could not make it by closing. Thank you for the terrific service. This was my experience.

The staff was rude and almost didn't want to interact. When…read moreI walked in they didn't acknowledge me or anything. It was a Saturday 20 month January 2024. I asked to test drive a car and they responded with " we don't have any available at the moment" and I asked what about the s model they responded with you have to be 25 Which than I told them I've test drove teslas there before, there slick answer was "good for you but not today the rules have changed. Horrible experience there nowhere near friendly. Only friendly person there is a guy named Lawrence, great customer service I wish he would have been on that shift.

Looking to buy a new car and came here to find out about the Tesla Model Y. It seems to order…read moreonline will take the car not to be delivered until April 2022. Uhm.... I want the car now. Lol. We came here and got very little help. Thought about buying it used instead but it seems to cost more than a brand new one. Don't waste your time stopping by here. You will get more help by calling Tesla directly. I guess the Porsche it is then.