This is a review regarding our experience having a children's party. Overall, I would say I am…read morehappy with what we received for the cost - compared to other places to have a kids party. If you're not wanting to spend top dollar for your kids party, then this would be a good option. The kids had a blast, the staff was polite & overall we were pleased with the day. However, here are a few warnings... They are clearly understaffed. You, as the host, will be facilitating all aspects of your party. Do not expect any customer service beyond the bare minimum. They said they would call 3 days before the party to confirm head count & menu, they never called. I called all day 2 days prior, finally made one last call before heading there in person & they finally answered. During the party, I had to basically take care of everything. Never once did anyone come and ask if we needed anything. I had to walk away from our party, find an available staff member (which usually ment waiting in a line) & ask for them for every single thing. To bring pitchers of drinks (if refills were needed I had to go to the bar & get them refilled myself), the food was late coming out so I had to go find a person to bring out the food (it had clearly been sitting in the back, it was barely warm), etc. Do not expect to be sitting and enjoying your kids during their party or socializing with guests very much, you will be making sure everything is being handled & walking around looking for staff or waiting in line. I will say, all of my interactions with staff were polite and positive. They are handling the chaos of the place very well. At the end of the day, it was nice to not have to clean up or have a party at our home, but I don't feel I was able to really enjoy my guests or experience the party with my kids because I was running around making sure everything was being taken care of. My advice to the bowling alley would be to assign a host/staff member specifically to facilitate all the parties to make sure everything is running smoothly. Actually check on your guests who are spending hundreds of dollars in your business. A little customer service could go a long way.

Bowling was fun besides the constant breaking down of the thing that holds the bowling pins. After…read morebowling went to go eat at the bar. Service was okay just took forever to get to my booth. Food took forever to get to our table and burger was super dry and I asked for bacon and there was no bacon, fries were soggy and cold and drinks taste like well water.

Attended a birthday party here. Nothing stood out as better or worse than any other kid place…read more I did like how close the party room was to the action because there weren't any seats for adults in the party room, which was fine for the short time we were in there but plenty of seating in the general space. Staff was friendly and kids had fun.

Definitely not the best play area we've taken the kids too but not the worst. They had fun playing…read moreand looking at the Dino's. They had a few cool slides. The staff was nice but the place seems to need to be deep cleaned more often. Very fun theme with lots for the kids to do. I'd check it out!

All the staff here are so nice. Sam and Maria are always so welcoming. Katie and Maysam are great…read morewith the babies. They have camera access to the room your child is in which I love being able to see when I can. They also update you on any feeding, change, activity. I'm so happy I came across this location and would recommend to anyone.

This is a great facility! My children have always been taken care of and I would recommend them to…read moreanyone and everyone. To someone who is searching for somewhere safe to leave their children this is a good place!

We absolutely love Tutor Time! My son's teachers have been nothing but amazing, he is almost one…read moreand loves to go to school already. The staff treat you and your child like family. As soon as I did a tour of Tutor Time at this location I instantly knew my son would be going here. Anytime anyone asks me where I send my son for daycare I recommend Tutor Time and this location if it is possible for them.

At first, I was a little worried about the price for tickets. I saw they were 40% off though. They…read moredo have adults pay too. Anyone over the age of 1 needs to buy a ticket. We purchased the annual passed and when we did it had us put in our names and birthdays along with a photo for each person. We did come on a busy Saturday as well. We paid $160 for 4 people for a full year which isn't too bad. When it is cold or rainy we can come here and when it is nice we go to the zoo. When we arrived it said they were no longer taking tickets for guests as they were full. I got worried for a moment but we walked up and they scanned and let us in. I didn't realize how massive the place was until we walked in. It was so big and there was so much to do. They especially loved the yellow slide. While we were there, peppa came out too. Just be aware: they do not allow outside food or drinks. They have a small cafe with fair prices inside. I wanted to take a photo but my daughter was running around so that was important. They don't really want strollers inside but there is a spot to park it in the entrance area. They also request kids take shoes off and parents while in certain areas. Just an FYI my kids kept shoes on bc we asked permission. They have braces and need to wear shoes and they said that was totally fine. Overall, this place is awesome and worth it.

Bought tickets online and found a coupon. Buying online was easy and you are able to modify your…read morereservation up to 3 times. Inside has the gift shop and counter. The staff wasn't friendly. I like that they write the parent phone number on the child's wrist ban. Inside is very cool! We found a little hill to put our coats and bag down. Everyone just claimed a spot to keep their stuff. Within the middle are some picnic tables and food/drink. Nice for younger toddlers but still fun for bigger kiddos. My girl was about 1.5 years old and everything was pretty much accessible for her expect for the bigger slides and the bikes. There is a lot of areas for play. Some stuff is a little too loved and worn down. Nothing is too overly interactive. My girl loved the delivery truck since she could put pretend boxes and envelopes into the slots. Bathrooms weren't the most toddler friendly. No little stool or anything to help with washing hands. Peppa came out to meet kiddos and take pics. But there didn't seem to be a rhyme or reason on when Peppa would come out. The handler for Peppa was amazing! Interactive, allowed for each kid and family to have time with Peppa, offered to take pics, stop kiddos who weren't aware of the line. There is a sign that asked for you to take off your shoes, but it's not really policed? It seems implied but not really enforced. Staff wasn't really around at all. But lots of announcements constantly going. The color of the band you wear matters since you are only allowed 2 hours of play. My girl played with everything and we had some time to spare.

We came here over Christmas break and wow... it was a LOT, in a mostly good way. This place is huge…read moreand packed with things to do. Trampolines, play structures, ball pits (for little kids and older kids, which my son loved), plus an arcade-style game area--def more variety than most indoor playgrounds we've been to. Fair warning though: the ball situation is a little wild. Balls everywhere. I felt like I spent half my time tossing them back into the right pits . It was also really busy, so expect noise and movement in every direction. That said, the energy was fun and my kid was entertained the entire time, so I'll take the chaos. Couple quick tips: wear grippy socks (they're required), and plan to spend a little extra if your kids want to hit the games area too. Overall, hectic but fun, and a solid option when you need to burn off kid energy esp during winter break!

Horrible place overpriced and every machine is a scam went here for my little sisters birthday and…read morehad a horrible time don't recommend

Front desk was nice. However, it stunk like weed as soon as you walked in. It's absolutely not a…read moreplace for younger kids because the teens and adults basically move in and kick you out. There was no sharing. If they know the evening hours get busy, they need to let people know it's not for kids under a certain age so you don't waste your $15. Won't be back.

Been coming here since I was 13 years old and now my kids love it. This place is home. Hamiltonread more

After me and the wife asked around this place was recommended. The play ground area for kids wasn't…read morehuge but has what you need. They do have a big soccer field and very nice tennis courts. Also it is very clean and well maintained. Worth checking it out. It was a nice hidden gem.