While processing returns, I politely asked whether another staff member could assist customers…read morewaiting in a long line. The employee, Tonya, responded by ordering me to leave the store and threatening to call the police. I did not raise my voice or behave aggressively. The employee was attending to non-customer tasks at the time. Ejecting a paying customer and threatening law enforcement without cause is unacceptable and damaging to the UPS Store brand. I am requesting owner review and confirmation of corrective action UPDATE: I have already submitted a formal complaint via email and to UPS corporate offices. Corporate representatives assured me this incident would be handled and confirmed that the behavior described does not represent UPS standards. For context, I have been a regular customer of this neighborhood UPS Store for over 10 years, with hundreds of visits. During this incident, a new individual, whom I understand may be associated with a recent acquisition of the store, informed me that I was "no longer allowed to enter her store," despite my calm demeanor and longstanding customer history. This statement was made publicly, causing several customers to leave the store in visible discomfort and astonishment. This is not "her" store. It is a neighborhood store that I have supported for over a decade. The conduct was inappropriate, unwarranted, and entirely unacceptable. As a customer who visits this location multiple times per week, I am requesting reassurance from the owner of this establishment that appropriate corrective action has been taken and that I will not be placed in another uncomfortable or hostile situation upon returning. At this time, I do not feel comfortable coming back without confirmation that this issue has been addressed..

This place sucks. Tried printing a label and it was a total scam. They charge $3 a minute to use…read morethe computer and then it's impossible to figure out the printer. Assistance was obsolete.

I want to preface by saying, I never leave reviews. However, after so many fantastic experiences, I…read morefeel it is necessary. Larry is always a delight and brings so much joy upon entering the building, Anne is so quick to follow up with proofs, and I cannot say enough good things about Elesha. She is so thorough and always goes above and beyond helping me with what I need. She is so knowledgeable and has helped to teach me more about the digital/printing world. She is also very transparent about the most affordable options for our needs. Thank you Miller Team!! Top notch service, every time. We will continue to return for all of our vinyl printing needs!

Five stars are simply not enough to express my appreciation for the quality and timeliness of the…read morework done for me at Miller IDS. Dana Burton, fine art specialist was flexible, creative, patient and so professional when I arrived desperate to replace some prints that another establishment had ruined. I was on deadline for a gallery show and Dana even got permission from established clients to help me finish in time. The work is superb, the actual experience has been inspiring and Dana's suggestions for materials to work with has opened new avenues of creativity.

Needed to print a single document in a rush and they had me in and out in less than 3 minutes and…read morewouldn't let me pay (and I tried!). Helpful and cheerful staff and great service.

I needed a quick print job. Printing Solutions provided speedy detailed service. They followed my…read moreinstructions and had my order ready quickly.

This store SAVED ME with a print emergency for an urgent customer meeting. BJ took a completely…read moreinsane request from me at 7:30am and I had my prints in hand for my 100 person customer meeting at 9am. I literally can't thank that man enough.

John went out of his way after seeing that my order was printing incorrectly and reorganized the…read morefile for me so that we would have our Father's Day gift ready in time. I couldn't be more grateful for his attention to detail and willingness to go above and beyond for a customer. 100/10 service

This is my go to place for printing documents. I mean, who actually owns a printer?! The ease of…read moreuploading documents and the option to have them print and you pickup. Or get a code and head straight to the printer when you arrive. Both are easy and simple. Most pickup orders were done within 24 hours. The documents all come out as anticipated and accurate with the number of copies. For the four pages printed today it was $3.08. I think that's a good value but others may not.

FedEx has become useless! I had a package going to this Austin location delivered by UPS. They…read morerefused the delivery even though they offer 'hold for pickup'. It is impossible to reach the stores directly now and even their chat agent was no help. You need a FedEx tracking number to proceed. See the problem? It's coming from UPS to FedEx so you go in a circle. There's no way to get a human agent anymore which is the basis for my complaint. You have optimized yourself right out of being helpful for your clients, shame on you!

hello i have been to this store plenty of times and every time i go theres this nice young lady…read morealways helping me shes been so helpful to me and knows what shes doing. Her name is dayanara from what i remember. She is Amazing.

Always love a good ups: ) Green was so helpful all while the store was super busy. Thank you!read more

So glad that I was told about this place. Both times I have used them, they have been able to turn…read morethings around quickly and yet the quality has been top notch. Michael is so patient as he guides you on what is going to show up best for the "look" that you want printed. The quality and service I have received from MCarthy Print so far have been way better than dealing with any of the large commercial printers. I will always go to McCarthy for my future printing needs

Wow! What a great shop. What amazing customer service. I will definitely be bringing my business…read moreback to McCarthy in the future!

I normally come into this fedex due to it being listed as my package return option when i am…read moresending stuff off. I have been here about 5-6 times and always had a great interaction until today. I came in, in a great mood and the man, Nava, helping me was unkind from the start. I would understand if it was busy but the store was empty. He seemed frustrated to help me. He let me know they charge $2 per parcel drop off now but i have never been told this. It also doesn't show when you look up the location as I looked after. I totally understand but was confused as I have dropped many packages here and never been told- always met by friendly workers in the past. If he let me know in a kind way it wouldn't have bothered me at all. I would skip this spot and go elsewhere to avoid these added fees

This location charges $4 to drop off a package... lol! No thanks. Thats absolutely ridiculous and a…read morewaste of money and time for everyone that comes by. Also staff is rude