Today I received quotes on multiple services (UPS, USPS, FEDEX) all at once made my life simple!read more

I showed up at 9:57. Their hours here show they open at 9:00 AM. They had me wait outside until…read more10:00. Glad it wasn't cold, rainy, or hot. They DO NOT provide FedEx packaging as you would expect from a FedEx shop. They were rude and unhelpful.

Derek from PostNet was absolutely fantastic. We had a rush order for a sign, and not only were they…read moreabsolutely accommodating - but Derek went above and beyond to ensure that the order was expedited and delivered on time for my event. Highly recommend!

Great place with easy parking just two doors down from post office…read more The store was clean and they answered the phone to let me know they had a notary on duty. I had documents signed and was out super fast. Real nice staff and super friendly. The price was super fair and cheaper than other stores for notary service.

Recent UPS store that wasn't too busy when I visited, and the employees were nice and efficient. I…read morejust needed to return something from Amazon with a premade label and the process was really easy. Parking is also nice and easy spots right outside the entrance!

The staff there is always really friendly to me. They all look like they work well as a team. I…read morenever wait long and always have a nice experience. I know that the staff here get swamped with people but they are always very polite and do a great job! Thanks!

Michael and Jakob are extremely nice and very helpful. I was having trouble and Michael was a…read morehelping hand .

Every time I come it's been a good experience…read more Parking - plenty, shared store lot Staff - always professional and patient. Shout out to Peaches who never made me feel I was taking forever with three separate packages, shipping, and urgencies being sent out. She was kind, thorough, and made sure everything was double checked. Store - clean, organized.

Neil was incredibly kind and efficient! I was in and out in under 5 mins and he even gave my pup a…read moretreat within that window. Safe to say we both left happy! Thanks Neil!

This is my go to place for printing documents. I mean, who actually owns a printer?! The ease of…read moreuploading documents and the option to have them print and you pickup. Or get a code and head straight to the printer when you arrive. Both are easy and simple. Most pickup orders were done within 24 hours. The documents all come out as anticipated and accurate with the number of copies. For the four pages printed today it was $3.08. I think that's a good value but others may not.

RUDE. I used to enjoy stopping by on my lunch break to take care of shipping needs. Won't be back…read more Very unfriendly and rude Service.

Cannot say enough nice things about this pak mail Susan,…read moreJerry and Jackson are so helpful and sweet! Very affordable, great hours and never a wait. I also love their greeting card selection, I always find something cute and different. You won't be disappointed!

I LOVE this place! I go in there at least once a month. The folks that own/work here are always…read moreso kind and even remember those of us that maybe don't come in daily, but still...it's rather impressive. I looked at a couple other reviews and clearly, those folks are just salty because these people are the nicest, most helpful folks! They also do USPS shipping...I will never set foot in another post office because you WILL NOT get that kind of service at a PO. Yes, you pay a tiny bit more, but here's the deal, I value having a wonderful experience and a short line over dealing with a jerk and waiting in line 45 minutes!!! Keep it up Pak Mail on Balcones, I'm a customer for life!

As a business owner myself, I appreciate what it takes to establish and then grow a small business…read more It takes hard work and dedication to meeting customer needs - PakMail Balcones sets a high standard in this regard. The are exemplary in all the services they provide, and they care about doing it right because they care about what helps me be successful in my business. I ship internationally and it helps to know that Kelly and Marissa will not let a package go out that they haven't personally confirmed what will be needed to get the shipment to the correct destination. Please do yourself a favor, give them a chance to provide mail and shipping services at whatever level is needed.

I will give Fed EX ground a 2.5. Fed EX customer service and their automation service a 2.5. An…read moreincident occurred over the weekend which resolved with me picking up my delivery at the main warehouse. Once I made enough "text with a bot" c/o, I did receive a call the next morning from customer service. After a refusing to wait another 2 days for my delivery, I was able to go to the warehouse and pick it up. A ring cam at my neighbors house provided more information about the delivery. I would like to discuss the situation further with customer service however... automation bots block me from doing this. Your automated system needs some work FED EX, you have good employees however you give them no support. I am sorry for the employees - I "chatted with the bot a bit" maybe I will get a call back from Customer service.

Awful! They lie, the drivers never actually go to the address they just write no one was there... I…read morewas literally waiting at the door for the package they didn't bother to stop, and they showed a fake picture that they did, they didn't left any notes or anything. And then when I call one representative says, the driver will call tomorrow. Then the next one says the drivers aren't allowed to call... The first representative says, the package is scheduled for tomorrow which was a Sunday... The next representative says it will be the next business day which was Monday. Mind you, this was scheduled to be here by Friday! Not only that but when I asked if I could pick it up, they say NO, because we need to attempt three times... Which I was respond, but they didn't even attempt the first time!! I was here and they didn't show up!! Explain this FEDEX??? Everytime it's the same freaking show when I need to sign for a package.... ​

They are always kind and helpful They are very…read moreknowledgeable I try to give them as much business as possible!

I had a mailbox here for a number of years, and the entire team (particularly Brad) was always…read moresuper helpful when it came to checking our box or sending out a variety of packages.

I forget how frustrating this place is every time I go in. They are SO SLOW!…read more They require you to fill out a carbon copy form of your info, where you're sending it, etc. Then they fill out weight and price and all this stuff. This is SOLELY for their tracking/accounting and not the companies they work with (e.g., FedEx, UPS, etc). I know this because not a single other business that offers shipping services on other companies' behalf does this. It's absurd.

Easy place to drop off my amazon returns since it is a UPS drop off location. All the employees I…read morehave interacted with were pleasant. I haven't used any other services while there so I can't comment on that.