Excellent Service. Very friendly and Good fair price for car maintenance. Definitely recommend it!.read more

UPDATE: I originally left a review regarding our experience,…read moreand the company responded by denying responsibility and providing explanations that do not match the evidence we have. Apparently this is typical behavior though, for them. Our vehicle was brand new. After service, the vehicle developed issues that did not exist beforehand. It was also returned with scratches and damage that were not present when it was dropped off. What is most frustrating is that I specifically requested footage of the vehicle while it was in their possession, including footage of the work being performed. To date, that footage has not been provided. Instead, we have received explanations * that were CHAT GPT generated* that do not address the evidence and concerns we raised. When we took the car back, I have video footage of women coming out and taking pictures of the entire car after I asked for video footage to be preserved as a way for them to cover up their tracks. Since posting my original review, I have reviewed other customer experiences and noticed a concerning pattern. In our case, we have a recorded phone call in which a man acknowledged the damage and discussed repairing it. ( For clarity, the recorded call was not a hidden conversation. The company rep was standing outside speaking with my man while he was actively on the phone with me. My man called me to discuss when I would be able to pick up the vehicle. Rather than ending the call, I remained on the line and began recording. The man was fully aware that my significant other was engaged in a phone conversation and continued speaking about the vehicle and the damage while the call was ongoing. He full on, took responsibility And he said that he was going to fix the car. ) As a result, the statements made during that conversation were captured on the recording, including acknowledgments regarding the damage and discussions about repairing it.) We also have photographs, video footage, and witness statements regarding concerns we observed at the business. Additionally, I retained a private investigator to observe the business and document conditions independently. The issue for us is not just the damage itself. Mistakes happen. It is the refusal to take responsibility publicly after the fact while simultaneously failing to provide the footage that was requested. They fixed the scratch after getting grilled. That is the issue. according to other statements and reviews... they do alot worse then how they treated us. Our vehicle entered the shop without these issues and left with them. That is the simple reality of what occurred. I want to spread the word because unless you know what you're talking about, they will treat you very poorly. And try to cheat you out of things, they also, it will give back your car....Worse than when it went in. At this point, we are preserving all evidence and documentation related to this matter. If they choose to bite back with another lie.... i'll see you in court. Its my job. Im happy to bite back legally as I already am prepared and prepped. And i'm coming with videos and photographs and recorded conversations, customer reviews and other customer witness statements ( people that I don't even know) The evidence speaks for itself. They probably have a lot of people( their friends) who will back them up The bad reviews and what happened to these different people speaks much louder because it's a pattern of behavior. These people I didn't even know and they had similar.If not exact situations, just different car parts Anyone considering this business should carefully review all available customer feedback and make an informed decision for themselves. We stand by our experience and the evidence we have collected. We have documentation, recordings, witnesses, photographs, and video evidence supporting our concerns.

My friends and I are passing through from Dallas to Seattle, but ended up needing the break pads,…read morerotor, wind shield wipers, coolant, and radiator cap replaced. Jake was AMAZING with getting all of this done same day within a few hours. Compared to other competitors we reached out to they offered the best price. I highly recommend using them for any car needs. He also gave us a list of hiking recommendations to check out while we're here!!

Great service and was in and out quickly. Even recommend ways to get the price down. I will be…read morecoming back if my car has any more issues

Went in for a muffler and was told to try one that they recommended and to bring it back if I was…read moreunhappy. Drove home and my entire exhaust system was rattling. Contacted them as soon as I got home and told them I needed to get back in to get the muffler I wanted and have repair work done. A week later I finally was able to get the muffler ordered and scheduled three days after that. Arrived and had my muffler replaced and reminded the person at the front desk to check the rattle for the rework and warranty work and 30 minutes later the technician handed me my keys and said he didn't know anything about the rattle and to try just driving it and see if it was any better. It's not. I'm not driving down a third time for one muffler. I have now contacted another mechanic to do the rework that Kent's muffler was supposed to do and forgot. Poor communication, sloppy work and as of Friday, May 22 their telephone number says they have a voicemail that's not set up and they can't even be reached.

I needed an emissions test while in the area and was recommended to come here…read more The woman at the front desk was super friendly and able to get my car in right away. While I waited, she was kind enough to turn the heater up a little bit, as I was freezing in there. The emissions test was done very quickly and the guy that did it was just as friendly. I'd definetly consider coming back for here for any other work needed

The collision center always takes care of me. They do great work for a good price and never…read moreovercharge on the services they are providing.

Mark Miller has been the most consistent and reliable service center…read moreI have ever had the pleasure of doing business with. They always go above and beyond with their service!

Been servicing me and my family's cars for years. Always very communicative, very friendly, and…read morevery professional.

Highly recommend! Cassie answers the phone every time I call. We had a fantastic experience and…read morethey allowed us to park our car overnight to allow a tow this morning. No customer shaming here. Thank you again!

Wow, just left our car there this morning, no call, nothing! We called at 4:45 to see what was up…read moreand they said oh sorry we didn't get to your car, and if you don't pick up in 15 min it will be locked up until Monday! What am I in a foreign country?!? So bad.

Had to fix my transmission and engine mount on my 2016 Nissan Maxima. They fixed it for over $2,000…read morecheaper than the dealership quoted me (with the exact same parts ordered from the Nissan manufacturer). Car is now running great.

I am impressed with the service I received at Harrison's Auto repair. I called and said I need a…read morenew engine. Dropped it off the next morning and it was done 2 days later. Quality work and a fair price. I would highly recommend Harrison's auto repair.

Went in to get fluids flushed for a 2008 RAV4. Glad I brought it here. Vehicle immediately drove…read morebetter- this is where I'll be taking my Toyotas from now on. Friendly, professional, and punctual.

I've never used this shop before but I had to find someplace close to Midvale rather than where…read moreI've previously taken my vehicle. I looked around on the internet and decided on Mike's because of the reviews and location. I called to see when I could bring my vehicle over. The office was super nice and let me know I could bring it in the next week. They sounded super busy so I was wondering if they were busy because they were in-demand or if they perhaps got behind in their labor. I had my vehicle towed in on Monday, they made sure they understood what I was experiencing and got to work diagnosing my vehicle. The shop called back the same day with a great price on the labor and repair. They asked how soon I'd need my vehicle which really spoke well to me about how they managed their business and priorities. I did need my vehicle soon and they said they'd let the technician know. I got a call early the next day and my vehicle was ready! I went and picked my vehicle up and was extremely happy with the work and service. The office staff was helpful and thorough every time I spoke with them and I feel really good about the work they did. I will be bringing my vehicles to Mike's from now on for all of my service needs. I'm not someone who normally writes reviews but I really wanted to express my happiness with my transaction because good, decently priced auto repair is hard to find.

Awesome place made appointment got right on my repair and picked up that afternoon very reasonable…read morepricing on labor