I've been going to this medical center for a few years and always received very good care from both…read morefront office staffs and the care providers such as Darlene, the phelmologist, Michelle Barnett, NP, Dr.James Nichols.

I've been a patient at AFM for over 20 years! Each provider in the office is incredible! Great…read morecompassion and bedside manner! If you're looking for a new PCP, look no further because they are great!

Worst place ever I was measuring small and the girl nurses…read moredidn't do anything about it until the guy nurse got on them about it. Not only that they were never nice to me NEVER! Alw felt like they were shaming me because of how young I was!! WORST PLACE EVER I WOND NOT COME HERE EVER AGAIN!!!!

THIS PLACE WILL SCAM YOU AND NOT CALL YOU BACK…read more My wife gave birth in August and we have STILL not received a refund for overpaying for care here. Why would we overpay for care? Why wouldn't we just use our insurance? Great question, we had the same one. This place requires you to purchase a "package" up front. They won't bill your insurance until AFTER you've given birth. They do this and promise you that you will receive a refund for everything you have overpaid. 8 months after the birth of our kid, no refund. My wife has called them maybe 20 separate times trying to get OUR money back. The last straw was today, when she called and the receptionist said "let me get my manager" and then hung up. Everyone that works here is in on this GENUINE scam. Genuinely evil, greedy, losers run this business. Go elsewhere unless you want to get scammed. If you're reading this and decide to go here anyway, run as soon as you hear them talking about paying for a care "package" up front. They are going to literally rob you.

Everyone I saw was very nice and professional. The wait time was fast and the care was great. Being…read morethat it is connected to my other doctors, they are able to see my other ailments that I am dealing with and asked questions as well. Overall, I felt all staff was very caring and I will definitely return if I need care from an urgent care.

Beyond upset. Urgent care said instead of "guessing" antibiotic I should go to the ER and she would…read morecall ahead. And get us medical transport for faster service. Arrive and they don't give 2 shits that there was a call ahead. It means absolutely nothing, FYI. If you don't want to be in a line of 50 people, get the meds you can get at the urgent care. Rediculous. I made it super clear that they wouldn't care and she said they would see her right away the second they look at her and see how bad she is. Nope. Negative.

Hormone replacement therapy Cosmetic treatments…read moreSupplement injections like B12 and many others they also draw blood for lab work Health and overall wellness Nutritional and weight loss I think they are very professional people the office is run very efficiently from check in to check out in my opinion highly experienced I've been coming to Protea for a year and I have no plans on leaving unless my Dr. leaves she has made my life enjoyable again! Oh lastly the office is quite nice and comfortable

It's disappointing to write this review because Dr. Clark was kind and easy to talk to, but I would…read morecaution others not to make the same mistake I did. Between the initial office visit and one set of labs, I've already spent over $1,000. I was told the labs would "usually come back fairly reasonable" through insurance, but $725 is far from reasonable. I was also told there was a cash-pay option of $900, which is equally concerning. I'm not sure what standard of "reasonable" this clinic is using, because these costs feel excessive and out of reach for many people. It gave me the impression that this practice may only be accessible to those for whom cost isn't a concern. Additionally, my experience during the in-office lab draw was concerning. The staff member who attempted it seemed very inexperienced, she removed the tourniquet before even attempting to insert the needle and then tried to reposition the needle after insertion. Another staff member had to step in and was able to draw the labs immediately without any issues, which was frustrating given that I've been told I have easy veins. On top of that, I would have had to pay another $219 out of pocket for a follow-up lab review that was supposed to happen within 7-10 days, but the earliest available appointment was a month out. At that point, I decided to cancel and take it as a sign. I would not return and cannot recommend this clinic. I would hate for someone else to end up in the same position, especially when you're already not feeling well and just trying to find answers, only to be left with an unexpected financial burden on top of it.

The worst care I have ever seen! They are quick to send you out on referrals to get rid of extra…read morestuff to do themselves & to try to prove you unstable; when documentation comes back that genetic disorders do exist and the other diagnosed conditions are legitimate they realize that you will cause too much headache for them and make up lies about you to get rid of you. I am in a specialized standup walker & wheelchair, I cannot drive due to my disabilities; I do not even live in Maricopa County; there are NO buses where I live & cannot take public transportation services w/o my caregiver; yet they lied & said I threatened their life. It was interesting that it was after several doctors that EVIM referred me to had gotten after them for not doing things correctly concerning my diagnosis's & thats when they decided to of had my last visit on 05/07/2025 be my last appointment and claimed they gave me an exit exam & referrals but that didn't happen and I was told this on 5/29/2025 @ 8am when a family member had an appointment at 1:30pm on the same day. Thats when they said that if I attempted to bring the family member to their appointment then they would call the police & have me arrested. I gasped! Then I researched online & found out the went from 4 stars in Jan 2025, down to 1-2 stars (depending upon the search engine used) in May 2025, seeing that most sites update ratings on a 30-120 day cycles...that means they fell as soon as 03/31/2025...that was very sobering! I then learned that the insurance had 8 visit bills on file, I had only seen the practice 4 times & 2 of them they did tests...even if they billed the tests separately then 4+2=6 not 8!?! So I also had a lot of obnoxious comments about my health issues due to family & racial genetics from the PA & receptionists; but am kinda used to that. I also found out that the office on Fry Rd & Dobson NEVER HAS ANY REAL DOCTORS even visit let alone check up on the 2 PA's that work there! Ms. Zimmerman and her colleague were completely on their own and never reported to the Dr. Welmer that was lusted on my card! Then I also found out by my insurance that the office was NOT billing for PA visits but for actual appointments with Dr. Welmer. The insurance took a recorded statement of the whole situation & wanted to know where the medication was called into & other situations. I explained that in April they tried to insist I never had seen the practice and no doctor ever prescribed anything for me. At that point when I needed to retain my records I told them if they couldn't find them then I was going to be filing complaints with my insurance for fraud & if it went to the state department & licensing department then it was not going to be my fault and they needed to find the records. Then they called me a week later & got me the appointment on 05/07/2025. It all seemed to be fine & they said they found my records and I told them that I am glad because I had given them a few weeks to see & was so glad they saved me from filing a complaint. But then 16 days later totally changed their story! It was obvious that it was retaliation & discrimination.

Dr. Walmer is good and knows his stuff. This place is alright; I called yesterday and got right in…read more It is your typical doctors office when you check in, not overly warm and welcoming, just the do you have an appointment and what is your name. Like I said...it is alright.

Fast,m and friendly staff. I was skeptical but they actually did a great job. Sent me my…read moreprescription and I was good to go!

If you love your child, never ever take them here! The nurse practitioner M. Kim prescribed my…read morechild antibiotics and steroids and it was flagged by Walgreens for being 4 times the limit for a 7 year old! And the steroids were flagged for being too low! I was also told this has happened with her before. On top of all this, Ms Kim thought my 7 year old son was 41 because his birthday was entered in wrong. I thought she was joking and she wasn't! Then she proceeded to say he was 4!!! This is after I told her he was 7 about 10 times. She couldn't figure out the dosage for him so we sat there and watched her google it for 10 minutes on her cell phone. And it ended up still being wrong to the point where Walgreens told me it could have damaged his heart! The whole experience was insane.

I took my son in after hours to get his nose looked at due to football. His nose swelled…read moreimmediately and was bleeding. I called around to different locations to see if they had xray machines. I was told the Ray Rd location did and that he would be seven to come by. We arrived was taken back and the Dr refused the xray. I would have went to a different provider if I would have known this. instead they took my money and failed to address my concerns. what a scam and hook and bait service.

I went to Next Care Ray Road office today for a foot injury. The staff were friendly and very…read moreprofessional. The PA I saw was excellent. I had an X-ray done and was given a preliminary diagnosis. In less than an hour they phoned me at home with results after xray reviewed by radiologist and diagnosis was correct. This Next Care is a new location and I am so happy to have had a great location near my home!

The bathrooms are disgusting. They supposedly had no clean room rooms for me to be able to lay in…read morewhile I am severely sick, but they had plenty of staff sitting around, not doing anything. I've been here for four hours with an upper respiratory infection asked for a bed. They couldn't provide one told them I was going outside to lay in the car. They decided to skip over me and ignore my roommate who told them also that I was in the car take other people back and just leave me. This place is a joke and whoever is running it obviously they do not care about their patients.

They took good care of me and diagnosed my condition well. I am doing fine. God bless these good…read morepeople.

This review is a running commentary of my initial visit today (6/13/2016). I arrived 20 minutes…read moreearly for my 3pm appointment with Dr Rogers, so I could fill out the required new patient paperwork. It is presently 3:45pm and I am still grumpily ensconced in the small waiting area for my appointment. So far, the only positive thing is the receptionist; she is very friendly and positive with everyone I have seen pass through the office (about 5 people so far). At 3:49pm, my name is called and I walk with the medical assistant into an exam room. Ruth, the med assistant, takes my vitals and leaves, telling me the doctor will be with me shortly. A couple minutes later, Dr Rogers walks in. Honestly, I'm a little unimpressed because he does not look like he's in great shape....and yet he's supposed to be telling his patients how to be healthy. He's a nice enough guy and was receptive to my questions, but didn't offer any enlightening responses. My reasons for visiting included getting a pulmonary breath test to check for (exercise induced) asthma and to see if I may have food allergies that may be contributing to bloating. Dr Rogers sent me to another room for the breath test -- the assistant in this room was not very pleasant and I had to wonder if she enjoyed her job at all -- then Ruth the 1st med assistant drew some blood (icky). I left the office at 4:30pm. I spent way more time waiting and doing paperwork than speaking with any one person. I like the location of the clinic because it is close to home, but one staff person could be a bit more "professionally pleasant" and appointments could be spaced out more so that patients aren't waiting for almost an hour. In the business world, being almost an hour late for a meeting is unacceptable. Why do we tolerate lateness when at the doctor's office?

This is the worst office, staff, and Dr's group. First, it's dirty. I mean dirty as in they don't…read morechange the table paper between patients. That's gross! They also do not care about patients who have something rare. They won't even Google to see updates for adverse reactions to medications. After a 21% unexplained weight loss, bringing new down to 110 at this point, Snider says, "there's definitely something wrong but I don't know who to send you to". WHAT?? How about doing some blood work?? HE DID ABSOLUTELY NOTHING!!! WHAT AM I PAYING FOR?? Was told I'd be issued a refund but still waiting on "Mylyssa". Reported to my insurance that this place is a scam.

I saw Dr. Ragaini today. The staff was very kind and walked me through the procedure I was having…read morethat day. Dr. Ragaini took the time to make me feel comfortable and ask questions. I felt like they handled my stress with a lot of empathy and understanding.

For the record, Dr. Boag is great. The doctors are actually all pleasant. However, the office staff…read moreand billing staff are beyond rude. Except for the girl at the office who sits in front and checks in patients. Other than that, every time we call they give my spouse and I attitude and speak to us in a very degrading way. Especially Erica and the one on the side that checks you out. This staff definitely needs to be retrained in customer service. Also, if they ever go out of network with your insurance, be prepared for them to treat you like you're not worth their time, even if you saw them for an entire year prior.