I gotta say that knowing the reason behind this company, I'm grateful for it. Living about…read more2500miles away from my mom, it's helpful knowing I can trust who is there with my mom. I FaceTime with my mom, at different hours, sometimes the caregivers are there & I get to "meet" them this way. I looked thoroughly through all the paperwork & was glad to see the release for pictures to be posted on all social media & her website. My mom has taught these caregivers new skills, since they get to do activities with her. Thanks again ladies for the pictures of you guys canning, sewing & baking. I know nursing has high turnover, and am grateful for consistent caregivers.

The owner, Kimble Breazell-Clark has been meticulous to delete any negative reviews about her…read morebusiness, which can be deceiving to those who are honestly on a quest to find the best care possible for a loved one. Her business is listed as A Family Friend, LLC or A Family Friend Home Care. I strongly urge that you do your research and go with a well-established, seasoned company. ESPECIALLY, if you are out of town. Here are the reasons why you SHOULD NOT use, Kimble Breazell-Clark and her home health care agency. 1. Kimble does NOT do much paperwork with regards to completing tasks for Long Term Care Insurance if that will be your source of payment. It has been a constant headache in trying to get her to successfully complete necessary documents for paid benefits. 2. Kimble, does not fill the weekly/monthly pill boxes correctly for my mother as witnessed. In addition, medication was not distributed between the a.m. or p.m. correctly according to the bottle's instructions but rather randomly. One med that was to be given once a day was given twice. The bottle specifically said once a day. Also, she does not want to make copies or mail receipts to validate purchases made against your card on file or for her to invoice. 3. Mommy has complained that she hadn't felt well or she complained that she had ongoing eye issues. Her complaints fell on deaf ears as Kimble did not respond by always scheduling an appointment for an in-person or telemedicine visit when needed. This was a service that was supposed to be provided according to the top tier package that was chosen. 4. Also, communication tapered off to becoming almost non-existent between Kimble and myself, my mother's legal representative/advocate. 5. Kimble's business has a high turnover rate with staff. Several staff members shared how she bad-mouthed the client, client's family, and even staff members. We worked with 5+ staff members in 9 months. Consistent care from the same caregiver is essential for the client. This fact did not matter. Kimble assigned aids without matching them to clients based on personality, interests, etc. 6. No shows or staff didn't always complete their shifts (Bessie). So, beware of the possibility of abandonment of your loved one. 7. The activities that Kimble's aids did on a non-consistent basis appeared to be done for the purposes of photo opportunities for advertising your company. I had asked over and over to see the list of activities that she supposedly had for my mother to be physically engaged and mentally stimulated. Kimble was never able to produce a list. This was key to one of the reasons why the hours were increased being that Mommy has dementia and companionship that was engaging was so important. 8. The key to my mom's house according to her neighbors was left VISIBLE and easily ACCESSIBLE to strangers. This is not a safe circumstance for anyone in 2020, but especially a client who is elderly and/or sickly. 9. Although we are in a pandemic it was not clear what Kimble's protocols and procedures were in order to protect elderly clients. I never got a satisfactory answer. In one instance, an eye witness saw Kimble walk into the home and begin to fill the pill pack without washing her hands or wearing gloves putting my mom an elderly, dementia patient in harm's way in her own home. 10. Kimble posted a video on her company's Facebook page. My mother specifically shared with Kimble (in front of her neighbor as a witness) that she did not want to be used publicly in any manner for A Family Friend, LLC or A Family Friend Home Care. In addition, Kimble took a review from Facebook that I initially wrote a month after working with her company, and placed it on her company's website without my permission. This only came to my realization last week....months after I had deleted the post from Facebook due to my frustration and dissatisfaction with her service. She never asked me for my permission to use me as a marketing tool for her business. She refuses to remove it. Terrible experience!

At AIM They ARE Respecfull , Caring, & Down to earth Real Humans . Every one I have interacted…read morewith From the phone being answered for Me, to The office staff, & of course My Provider Who help Me to Maintain My Mental Health.. I am blessed to have been helped through some very difficult times and also been helped with the things that have been passed down to Me from My family. The provider I see is extreamly intelligent & Also very Kind and compassionate. I share this review today because I am no longer embarrassed to let the World Know that I Care about My MENTAL HEALTH If You keep Your car Maintained so it can keep going strong ... Then I Say let's stop the stigma surrounding this subject. And start looking out for Ourselves at least as well as We look out for Our Cars.. lol

My Dr makes me feel comfortable and supported, giving me new insights to my life. This is a very…read moregood office with friendly staff

Nurse Rogers is so down to Earth and knowledgeable. I had an Uncle and who was going through a…read moretough time medically towards the end of his life and Nurse Rogers was so helpful and empathetic to our needs. She was available for face-to-face consultations as well over the phone. We just needed info about medication management and side effects. If you need a local nurse, or even over the phone, I recommend Nurse Rogers.

Ms. Renee is AWESOME she keeps it real. She is available in all situations; if she can not talk she…read morewill respond via text or email about her next availability to process your self reporting. Ms. Renee meets you where you are with what you self report with barriers to assess and process your thoughts to get positive behaviorial outcomes and she keeps you aware of what, you, the individual need to do to best assess self control. Jo Ann Freeman

Ms.Hopkins has been our therapist for 4+ years. She has helped my son more than I ever thought was…read morepossible. She is truly a blessing and I wouldn't know what to do without her. She is patient and understanding about everything. She also takes her time discussing and understanding the problem at hand. I am so very thankful for her!

We used Caregivers 24/7 to support my mom while she was getting up to full strength after a…read morehospital stay. This company is so incredible and I'm so thankful for them. They came to her room at Duke before she was discharged for the assessment and from the first moment, we knew we had made the right decision. All of the office staff were very kind and did a great job making my mom feel supported during her recovery. I cannot recommend them highly enough!

Preferred Living Solutions, specifically Kathleen Griffin, made a critical difference during a…read moredifficult time. They had the expertise to communicate effectively with the insurance company after failed LTC claims. My Mom's need has been recognized, she's thriving given her circumstances, and I'm able to sleep well again as her only child and power of attorney. I'm grateful for the outcome, as well as for the compassionate guidance I was given through the process.

I've known Clodagh for years having done my Hypnotherapy Training in the same class as her. I was…read moreimmediately impressed by her innate talent and her ability to hold a safe space. I also belong to a Woman's Hypnotherapist support group with her so I feel like I know her very well. Clodagh is very intuitive and patient. Clodagh is a natural and I would highly recommend her for anyone looking for quality Hypnotherapy.

I can't recommend Clodagh highly enough! She is very smart and has a way of getting to the heart of…read morethe matter and helping you see, with compassion, what needs to change and how to do it. She is very professional and knowledgeable and I especially appreciate how she brings in practical tools that are helpful and go beyond "just talking". Most important, she is warm and caring so you feel immediately welcomed and open with her. You can tell that she is doing this work out of real passion and a sense of calling.

The counselors here are amazing. Victoria and Tabitha helped me walk through a really dark time…read moreand helped me to have hope. I cannot recommend this practice enough!

I know Tabi professionally and am super impressed at her wisdom, skill-set, and compassion. Without…read morea doubt, I recommend Tabi and her team to help you through the rough patches that life throws your way!