I am so pleased to have found Miss Solomon and her excellent company. I have been impressed with…read morethe promptness and total professional attitude of this care provider. I am experiencing some serious health challenges which have undermined my independence but I am grateful for the level of care and competence I have received. Essential Living Homecare has earned my trust and respect. I would recommend them highly to anyone. Sincerely, Jim Kibbey 12/21/2020

My step father had been in declining health for a number of years and a decision was made in…read moreJanuary of 2023 to move him into a residential facility for continued care. Renaissance Care Home in Neuse River Village came highly recommended and following in depth research and a long conversation with Ken Ogar, we chose this facility. We have not been disappointed. The love and care that Ken and Rosalie and their staff provided for the remainder of his life was incredible. He was safe and comfortable and all of his needs were seen to with a level of professionalism, love and compassion that never waivered. My mother was able to see him in a home-like setting and to spend time and share meals with him just like the old days., Sadly, he passed away yesterday but we want to make sure everyone knows how happy we have been with RCH from day one.

The staff at RCH really treated my mother with respect and attentiveness. The facility was always…read moreclean and smelled of home cooked meals everyday. My family was instantly at ease, which was even more important with her dementia. We never doubted the care that she was receiving and it allowed us peace of mind as we lived our day to day lives. Furthermore, the families of the other became our family and vice versa. I definitely recommend their care.

ABSOLUTELY THE WORST!!!! It was so bad, I picketed the place on Christmas day for 8 hours…read more They lie, they fudge medical records, they refuse, yes REFUSE to administer meds when the first dose was wasted and they are unclean. There was a soiled bed and they changed the sheets without washing down the mattress. My mother had a bed sore and they refused to document it. They lied and said it was something else but DUke documented it, thank god. Look, you need to run from that place. I mean it!!

This facility was very disappointing and I would not recommend to anyone who wants compassionate…read morecarr for their loved one. My mother was discharged to the facility from the hospital and I was hopeful that her rehabilitation time would include a safety and transparency about her care. The first red flag was that the aid instructed my mother to wear a Depend Undergarment because, "they may not get to you in time tonight". My mother has never wet herself, and indeed the aides warning was correct. My mother wet her self the next day waiting almost 30 minutes for help to the rest room. The second red flag was that the facility had most of the day to prepare for our arrival and make sure that my mother's medication would be available for her evening dose. She arrived at 4pm and did not receive her heart medication until 11:30pm. Third red flag was that I over heard a family member ask our nurse, "What medications did you give my mom this morning?" And our nurse responded with "What we've been giving her." No specifics and not indication of what time the meds were administered. My mother would call me when she was ringing the call button so I witnessed 15-20 minute waits for my mother to get help toileting. I took my mom to a routine primary care visit the day after admission as a follow up to her hospitalization. The facility gave me paperwork with mistakes on the orders, and again no indication of when the medications were given, or current vitals just a repeat of the hospital orders. I was told that my mother would have a care team meeting with physicians, therapists and other care team staff to discuss her care plan 2 days after her arrival. No PHYSICIAN EVER EVALUATED MY MOTHER or showed up to the meeting. I ended up removing my mother 2 days after her admission. My mother called to say that she was coughing and spitting and saw a pink tinge. This was about 1 hour after I left her to run an errand and after I notified the facility in that I was planning to transfer my mother home after the weekend so she would be more comfortable. My mother called for the nurse to show her what was happening and the nurse told my mother that it was simply Tumms. My mother proceeded to explain that she had only taken a Tumms in the morning and that the color of this was closer to pepto than calcium carbonate. Within 20 minutes of telling the nurse my mother felt light heading and started having sharp pains in her stomach. I immediately made my way to the facility which took about 15 minutes. In that time the nurse never responded to the call button. As I arrived the nurse claimed that she had given my mother a Tumms in the afternoon, but my mother was calling me on every Med pass and did not have any meds because they were testing for Covid-19. They stood and watched me pack my mom up as she was moaning in pain. I took her to the emergency department and my mother was diagnosed with a urinary tract infection. God only knows how much pain she would have been in overnight or throughout the week as the staff had no intention of treating her medically.

I had to select a Rehab center for my mom. I did not have a lot of options, based on the reviews I…read morewas very skeptical . however I selected Tower Rehab Center, 3609 Bond St. Raleigh NC, the facility is old, but clean. My only Con is I feel they are understaffed, when my mom press the call button Aides were slow to come. but overall my mom was comfortable, she was always washed and clean. She enjoyed her meals. the staff was pleasant. The OT Jeff Mot and PT Mathew was outstanding. I want to Thank Gillian(GG) and Shawna for going the extra mile to make sure mom was comfortable.

Recovering after a hip replacement wake med found room here. Covid came along and four months…read morelater we got call saying she could be released ..Had to wait outside for couple hours then they pushed her out. She was covered with feces in hair nails skin,stank so bad I didn't want to put in my car..I asked b to see person in charge they said someone had changed her recently ,I pointed out the conditions .I then took pictures of her hair nails clothes and the fact she could not sit at all she was contracted from laying flat so long .Drove her to rex where i was told she was missing 8 vitamins in her bloodwork she was malnourished only 8o lbs and wouldnt live 24 hrs....she never had covid she was there for rehab...cutts family