Beware. If you own a cat, they charge you extra plus will tell you it will be virtually impossible…read moreto obtain care as most of their pool of caregivers are allergic to cats. Funny how when it was Homecare Assitance, this was never an issue.

As an employee of Home Care Assistance I see 1st hand that Home Care Assistance really does do…read morein-home care differently. I am proud to be an employee & enjoy that my position allows for me to help people on a daily basis. At Home Care Assistance we are Champions of Aging Well.

The old addage "you get what you pay for" comes into play here. There were some aspects that were…read morefine. Terrible communication after the initial intake meeting and contract is signed. Fortunately - we did not have to use them long term. Minders left 8pm-8am shifts early according to the memory care unit.. one night no one showed at all.. we were told that night but nothing we could really do at 9:30 pm..Had one minder who was really excellent - Kathy. Alexis was good at in home care once left memory care ..those 2 are the only reason I didn't give one star.

Hired this company to look after my father and it made a huge impact on my fathers well being,…read morewhile it also relieved my stress. The caregiver assigned to my Dad was kind and attentive, and it didn't end there. The owner even came to Dads house and noticed his porch railing was missing. He told Dad it was a risk with Dad rolling around in that deck in his wheelchair with no safety fence or rail. Next thing I know I show up and there was a rail attached to the house and enclosing the porch. I ask Dad when did you have this done ? Dad proceeded to tell me that the owner of Affordable Family Care Services showed up with his son and father and they installed railing all around the porch. Didn't charge us and did it out of the kindness of their heart. Great company that I'd highly recommend.

Golden Harmony has pretty much taken over the market for companion care. Companion care is a level…read moreof care for elders who are independent, but could use some company, getting out of their homes for a drive or an errand, joining them with their activities, and when matched up with the correct client and companion, your parent or other elder relative, are very likely to make a friend for life. Many of their clients seem to be located in the various senior communities where they do have many activities for socializing, five star dining and lovely rooms or apartment apartments If I were going to trust any of the companies in this area, with my elder parent or Other, this would be the company I would choose They seem to be the best organized, extremely friendly on the phone, and take the client match with the companion seriously. If the elder client does not feel like things are working out with their companion, they are free to speak to the company and ask for someone else. Having dealt with other companies, they tend to want to push you into a higher level of care that may not be needed. The great thing about elder care and companion roles are that you've already established a relationship with the company, you've come to trust the company, and if you do need to move to a next level of care, stay assisted-living, you already know the company and your companion may also be able to join you in an assisted-living community I'm forgetting to mention there are caregivers who are CNA's, and highly experienced RNs, who oversee the programs. Best wishes to you and your elders.

Working for Golden Harmony Home Care has been one of the most rewarding experiences of my career…read more From day one, I felt genuinely supported by both management and the office staff who are all approachable, responsive, and truly value employee input, which makes a meaningful difference in day-to-day work life. What stands out most is the company's commitment to both patients and staff. They prioritize high-quality patient care while also ensuring employees have the tools, training, and flexibility needed to succeed. Scheduling is handled thoughtfully, with a clear respect for work-life balance--something that's rare in healthcare. One of the most rewarding parts of the job is working with the clients I've been matched with. I enjoy hearing their stories, learning about their lives, and building meaningful personal connections with them. Overall, this is an excellent place to work if you're passionate about providing compassionate care and want to be part of a supportive, professional environment. I highly recommend it to anyone considering a career in home health!

Their care and services are superb, have compassionate staff. I love the way they care for their…read moreclient and i will be happy to refer clients to them.

Twins Loving Care came to our rescue when we needed someone to stay with our elderly mom after she…read morewas discharged from the ER! After making contact, they organized everything that needed to be done and before I knew it, my mom was home, being cared for by a wonderful, highly qualified caregiver. (Having no family in the area to depend on, I am not sure what I would have done if Twins had not been there to help!) I highly recommend these wonderful people because they were so organized, compassionate and professional! D. Collins

TERRIBLE BILLING PRACTICES!!!!…read more One of the first bills I received was shockingly high (It was the first bill we received after 7-8 months of services). I went through the line items and found that they billed me for a service that my son was not receiving. I reached out to the billing department and they acknowledged that there was a billing error and corrected the bill. We switched providers because they were unable to provide services at my son's school. Several months after discontinuing services we received a bill from them for several random dates of service from the past. We expressed our frustration with the delayed bill in September and thought that our account was settled then. To our astonishment, we just received another bill for services rendered 11 MONTHS AGO! My household receives bills from dozens of different providers. These bills arrive within ~30 days of services rendered with the only exception being Raleigh Therapy Services. When billing is delayed by so long it makes it difficult for personal accounting and creates stress and anxiety because amongst several recent medical bills, it is an unexpected expense. I had to spend the entire day yesterday combing through records from RTS and my insurance company to try to understand why I was receiving a claim 11 months after services were rendered and to try to understand if I would be receiving any future bills (which there are still 2 more claims that haven't been processed). I have worked as a health care provider billing insurance for medical services as well as my current position at a medical software billing company. I understand that insurance issues can be very frustrating and sometimes take several phone calls to resolve. The provider we switched to, K&M Therapeutics, billed for the same service (plus a new one) and we received bills monthly starting 30 days from service and they were billing the same insurance companies. It seems like they need to hire an adjudication claims specialist to have someone dedicated to trouble shooting these issues so that they can be resolved in a timely manner. My son really liked the therapists at RTS..... this is just a billing inefficiency issue leading to a poor customer experience. I believe it can be fixed if they want to put the effort into trying to.

Our son has worked with two therapists at Raleigh Therapy Services - one for speech and one for…read morewriting. Both of his therapists are wonderful. The therapists meet him at his school during regular school hours, which saves us a lot of hassle and time. Our son loves seeing his therapists. He has had such a positive experience. The improvement in his speech is remarkable, and he has gone from hating holding any writing instrument to drawing, coloring, and practicing letters and numbers. Amazing! We are so grateful for all Raleigh Therapy Services has done for our son.

Words cannot express how happy I have been with the care management I have received from Aging Care…read moreMatters. From initial consultations through the endless details of taking care of a loved one, they have been right there, holding my hand and giving expert advice. In particular, Jennie Griggs has offered her incredibly compassionate support, as well as just the right resources needed. She has been tirelessly helpful, thoughtful, and kind. It has been like having a guardian angel by my side while navigating challenges. I recommend her wholeheartedly and without reservation.

Aging Care Matters are truly angels among us. I wish that all communities and everyone within them…read morehad access to Aging Care Matters, as caring hearts and helping hands when families face end of life challenges and similar healthcare challenges. When our Mom, who has been living with dementia, fell and broke her pelvis, she was in the hospital for a week before ending up back in her skilled nursing care unit. When we wanted to bring her home and care for her, it seemed impossible to coordinate everything while also staying by her side. The women at Aging Care Matters made everything that seemed impossible, possible. They found the housekeeper to help get Mom's room ready back at home. They found the non-medical ambulance to coordinate her ride home. They found the angels/CNA's to assist with Mom's care back at home. They found the movers to move her things out of her skilled nursing unit. And they held our hands like the dearest of friends as we navigated these hardest of days. They had an answer and a solution for all of our needs and concerns, with pre-qualified companies to collaborate with to help us in our greatest hour of need, so that we were able to stay by Mom's side. We can't say enough wonderful things about Rebecca and Anne with Aging Care Matters!

My child had a speech appt for today sch dyked for 11am and the speech therapist didn't show up…read moreuntil 11:20 am leaving only 20 minute session before his physical therapy at 1140am.

I've been going here for a few months and have seen at least 5 different physical therapists. They…read moreare all excellent. The place is well run, they are friendly and welcoming, all are experienced, and I'm feeling much better now. I've been to other PTs and many are treating multiple patients at a time, and stick you on an exercise bike for half the time. Not so with these people. I got 1 on 1 attention tailored exactly to my needs.