When a business has been in 'business' for nearly 5 decades, you know they've mastered their art…read moreform! Working with Tomas, a gentle speaking, highly professional Owner/Mgr, we had to get some authentic Persian rugs restored, valued, cleaned and repaired. These were purchased in Asia and being hand-sewn, we needed a responsible, worthy business to ensure maximum care. Tomas meticulously identified all the discrepancies, tears and loss of fibers. ALL WERE RESTORED. Tomas delivered. Superb, if not industry standard, customer service, like nothing I've ever seen. We even went with one of their options to have velcro installed and wall mount one of our rugs. The rugs were filthy for being walked on for 50 years and in multiple homes throughout our military career. The caring hands at this business and 'Ali' went the extra mile to repair the damages of time. Really, REALLY impressed with this business! Thank you Tomas to you and your outstanding Team!

These guys are as professional as it gets. Their team carried my carpet from my car to the store. I…read moregot a simple cleaning and the carpet came out squeaky clean! Awesome company and great people!!!

Expert advice. Nice selection. Helped us narrow down…read morecoordinating 3 rooms of wool area rugs, bringing clarity to a stressful process. Ability to have rugs not on the floor made or can order different sizes. Support a local business! One stop shopping.

I was so impressed with the reviews for this company, we made it a point to stop by during our…read moreexploration of the area. We were originally looking for a bedroom rug but ended up with a lovely rug for our living room. Michael was very kind, suggesting that we take the rug as a loaner to ensure it was the right size and color. I called to say we would be keeping the rug and scheduled a time to pick up the cut-to-size pad and complete the purchase. He made it so easy.

After haven taken at least 5 valuable rugs to Kaya at Rugs and More at Campbell & Grant for repair…read moreand cleaning, we can say unreservedly, that they are the best in the industry, and we would never consider going anywhere else. Five stars!!!

I went to this business after reading positive reviews. I needed two large rugs and had a higher…read morebudget than I let on. The salesman was attentive until an interior decorator walked in with her client. He immediately abandoned his attention to my quest. I had hoped to buy something that afternoon. It was completely disrespectful as a potential client who needed rug cleaning done as well. I have never been treated this way before by ANY business in Tucson. Shoppers, be aware that Rugs & More is inconsistent in providing true Customer Service. Being rude in that manner is unacceptable. Word of mouth matters in this town especially during a difficult economy. They could have made a profitable sale and gained a loyal customer. I was not offered an apology on my way out or any attempt to regain my trust.

The selection is vast. The people were nice and helpful, price point was fair and I got what I…read moreneeded. We looked for a way to cover a big space with an area rug over bumpy saltillo tiles and Bobby Jo came to the rescue. They finished the edges of a thick rug and sold us a good pad for below. Both warmed up the primary bedroom and you can't see Criss Cross pattern showing throw from below. The guy who delivered the rug couldn't have been more helpful and they did us right. Great place and good to support local business

They took a piece of my semi-new carpet and made it into a beautifully-finished runner. I was…read moreamazed! They were very professional and really delivered on a good local reputation.

Rug looks like new and my checking account looks low - not inexpensive but then it is a very high…read morequality business that does a wonderful job and does it on time and as promised. I'll be back for sure.

Always a pleasure working with Ebie for either fine Persian rugs or professional cleaning, fair,…read morehonest and friendly people! I would highly recommend you check them out!

Great service, quality rugs and prices! The staff is very helpful and kind. They offer rug cleaning…read morearrives, appraisal as well as consignment. So if you wanted to take a rug home and try it out, they let you do so.

ABSOLUTELY the RIGHT place to buy your rugs in Tucson!! I have known Rug Gallery and their honest…read morestaff for many years. Although I don't live in Tucson anymore, this is the ONLY place I still come for quality rugs and honest advice. They have been in business for 30 years and their ethics and reputation is well known to most prominent Tucson residents. I would proudly recommend them...

Different location this time and still a GREAT experience! You can spend an entire afternoon here…read morejust getting lost in looking for gems and escape the hot Arizona sun! It seems like every time I visit, I find a few great gems to take home! Service is friendly and helpful! Some pieces are great buys, while others aren't. It's part of the "treasure hunting " that's fun! Hubby found a varient one of 50 comic book for $5!! This is the second location I've had the pleasure of shopping at and I highly recommend.

Ok but seriously... what took me so long to get here? This place is a whole vibe. Midtown…read moreMercantile is basically a choose your own adventure of cool, where each vendor has their own little world and somehow every turn feels like a brand new shop. You've got everything from handmade gems to vintage treasures, plus fashion and furniture that'll have you mentally redecorating your entire life. It's super clean, easy to wander, and dangerously good for "just browsing" that turns into "why am I holding five things." I couldn't even pick a favorite because there's just that many good finds. Love love love.

I made an appointment for my mom a couple of weeks ago. It was scheduled for 10am on a weekday…read more Monika just never showed up, never called or anything. My mom found someone else for her remodel.

Lilia designed and built custom dining room and bedroom furniture for us 20 years ago. The quality…read morewas excellent and we are still happy with the pieces. Since then, Monica has designed and made custom set-in bookcases, a unique curved upholstered bench for our new master bathroom, and a attractive and removable grille/screen for our solar and electric panels on an outdoor wall. She has also updated and reupholstered our living room furniture. There's really nothing the Studio can't do! Studio personnel are delightful to work with, and billing is accurate and clearly detailed.

We're picky, my husband and I. Six different companies bid to install 1500 sqft of carpet in our…read morenewly purchased Oro Valley home. Marie from Carpet One Flooring was the clear winner, and a stand out choice for us. Patient and helpful from her first visit to measure, thru her final call to make sure we were thrilled, Marie (and her team) completely delivered! When it comes time to update our tile, we know who we can depend on. We'll be calling Marie... and you should, too.

Quick and easy. Called a big box store and they couldn't help me for over a month. Then I was…read morereferred to Carpet One and they had new carpet, at a fair price, inside my rental property in less than a week.