Truly the best price and customer service! Note that they are not in Westerville but on S Hamilton…read moreRd, but totally worth the cost savings. RF Tie rod replaced quickly, efficiently and cost effectively, where the big guys want to replace both and charge a lot more. And Mikal referred me to a great cheap alignment who also put a nut where the RF sway bar link was missing it, whereas the big shops wanted to replace both sides for hundreds more and the nut was no additional charge. Definitely will use again!

From the owner: We service all variety of vehicle year make and models. Including foreign cars. We provide quality…read moreservice at competitive prices. Our goal is to save you money

Not a very good time. They made a mistake in the diagnosis process, and then tried to change the…read morestory in the Repair Order summary to try and not take any responsibility or liability. I just wanted my car fixed, but they treated me like they didn't care about my issue and just wanted me out of their face as fast as possible. They were dismissive, and unwilling to engage in a full diagnosis. Instead, they claimed that there was no issue at all, and they only did repairs for "customer satisfaction". Just shady behavior all around. If there was no issue, then why do a full transmission replacement? It's like they didn't want to spend any time dealing with the issue. I don't know, but it really sucks. I wish things didn't happen like that. After the first replacement, it started making a horrible noise while at a very low speed while in first gear. Unfortunately, the noise has an irregular pattern, so apparently it's not able to be diagnosed correctly. All I asked was for his help on diagnosing the issue. But here we are, 3 months out, and I'm still dealing with this issue. This third transmission replacement left me without a car for a week, all for nothing- when all he had to do was be a little more thorough in the diagnosing process. (Edit): I like how he mentioned in his reply that his processes are documented and recorded, trying to prove he has no responsibility in the situation. In fact, in our discussion over this issue, that seemed to be the only thing he cared out. When I would ask him something he didn't like, he would just remind me that he has everything recorded and that his hands are clean. He really shows you his colors as a businessman here- he isn't willing to actually help the customer. As long as his hands are clean, he doesn't care if he ruined your car or not. His reply really speaks volumes

Mickey is the best! Always gives me an honest assessment and provides amazing value for his service!read more

Very happy with this shop. Took my SL500 for a brake issue. Instead of taking the job in and…read morefixing my issue, they let me know that there was a warranty program on the car from Mercedes. Long and short, they could have taken the job and got paid but were honest. Car was fixed at the dealer under warranty. This is exceptional!!

Great service! The guys here gave me a few options and we decided on a repair that was best for my…read morecar.

Murphy Mobile Mechanic Service is Excellent and a life saver…read more One day my girlfriend's car didnt start. I thought it was the starter based on what I was hearing. But I wasn't 100%. So my girlfriend was going to take it to a shop and was quoted over a grand. So Instead I looked on yelp and found Murphy's and requested a quote at about 10:50pm on a Friday night. I got a text to my cell phone at 11:02pm just minute's later!! He asked me what I heard and he agreed that it sounded like the starter. He got all the information about the car and said he would contact me in the morning. The very next morning he called me and got the part and was headed over to my apartment to help. He got here quickly and tested to make sure it was the starter before he installed it to save time and money. And got it installed and ready and working perfectly in about 30-40 minutes. He charged us for the part he brought for us and the labor and we ended up paying around 600 bucks when we would have been paying at LEAST twice that at a shop, and we didn't have to worry about towing the car to a shop or anything since he came to us. We were extremely happy and I'd recommend him to anyone. I believe his name was John, If I'm incorrect I'm sorry lol. But he was very good, quick, knowledgeable and convenient. I took his business card and will definitely give him a call for future issues.

From the owner: We do basic vehicle repairs where and when you need them done. We come to you! For a fraction of…read morethe price compared to other mechanic shops. Quick and easy.

Very Efficient, professional,and hospitable. Special shoutout to Ty in the tow truck for helping me…read moreget my belongings out and making a bad day not so bad.

Needed a winch out during the recent treacherous storm. They were there in less than 10 minutes…read more (I'm in the neighborhood, but still). The whole process was quick friendly and efficient. The price was good. Would use again (although hope I don't have to).

I recently had the water pump replaced on my vehicle at Luke's Auto Shop. Unfortunately, shortly…read moreafter the repair, I discovered that a coolant hose clamp associated with the water pump had been left improperly installed. This caused coolant to leak into the engine bay and could have led to much more serious engine damage if it hadn't been caught quickly. A mistake like this is concerning because the cooling system is a critical component, and something as basic as verifying that all hose clamps are properly secured should be part of every final inspection before a vehicle is returned to the customer. That said, I also believe it's important to recognize when a business makes a genuine effort to address a problem. Once the issue was brought to the shop's attention, the service manager handled the situation professionally. While the original workmanship issue should not have occurred, he did what he could to make the situation right by listening to my concerns, arranging for the vehicle to be checked over, and working to restore my confidence in the repair. No repair shop is immune to mistakes, but how those mistakes are handled matters. In this case, the initial repair fell short of the standard I expected, but the service manager's professionalism and willingness to stand behind the work improved what could have been a much worse experience. Overall, I hope the shop strengthens its quality-control procedures to ensure critical items like coolant hose connections are verified before vehicles leave the shop. If they do, I believe they can provide a much more consistently positive customer experience.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

Manager was very polite. I got my brakes done here and it was WAY overdue to be done. He was so…read morepolite in explaining and showing me that I also needed new rotors (paper thin with rusty holes!). He got ol faithful up for me in record time and for a fair price. I will be back again!

From the owner: Ohio Autocare Reynoldsburg has been in business for over 30 years and provides a wide range of…read morecommercial and family fleet vehicle maintenance, repair and installation of brakes, tires, exhaust and catalytic converters, steering & suspension, air conditioning, tune ups and more to customers in Reynoldsburg and nearby east Columbus area.

I was impressed with everything. Very nice guys and fair prices for pads and rotors on my F-150…read more They are family owned and don't try to gouge you like dealerships. I'll be back and highly recommend.

I brought in my Mini Cooper after receiving an outrageous repair estimate. Not only did Best Way…read moreget my car in ahead of time, but they also performed several tests on my car to ensure my vehicle was in tip-top shape and that there were no outstanding recalls. To find a shop that you can trust and the employees are honest is rare, and that's what I've found at Best Way.