Our Hyundai Palisade experienced an accident involving the left rear panel, tire, wheel and…read moresuspension. I have used Kraft's Body Shop in the past with excellent results. Without hesitation we had the SUV towed to Kraft's. Again, they were professional, communicative and especially, great workmanship.

I cannot recommend Kraft's enough, they will exceed your expectations! I took my 15 year old car to…read morehave the hood and hatch repainted. The color match & finish is perfect and they went above and beyond to address my needs.

Did great body work on my 2025 F150 following a fender bender. Customer service was excellent as…read morewell. Thank You!

I can't recommend Fine Line Auto on North High Street in Clintonville enough! After my beloved…read moreconversion van was stolen and involved in a hit-skip accident, the insurance company deemed it totaled. I was heartbroken -- I'd only had one season of adventures in it, and it had a unique custom package that meant a lot to me. Rather than replace it, I made the decision to restore it, and I'm so glad I did. Bill at Fine Line was initially surprised by my choice, but he was incredibly thorough in explaining the repairs and costs up front. Once he understood how much the van meant to me, he was fully on board and handled the project with care and respect. He kept me updated throughout the process and made sure to get my approval on a few adjustments along the way. Shushana was always so friendly and welcoming every time I stopped in (and I'll admit, I stopped by several times!). She ensured I had all the paperwork I needed for my final state inspection, which the van passed with flying colors! A big thank you as well to the kind gentleman who helped me when I came in to clear out the camping gear that had been destroyed -- your help meant more than you know. Yes, it took some time -- older parts aren't easy to come by, and a few features needed tweaking -- but the end result was absolutely worth it. The van looks and runs beautifully, and I already took it out for a camping trip right after the repairs were done. I couldn't be happier! Fine Line Auto truly went above and beyond -- professional, respectful, and genuinely kind people. Highly recommend!

I have had my car fixed at this shop multiple times and they always do such a wonderful job! They…read morealways have it done in a timely manner and always make sure that everything is fixed and working properly! They are great!

Disappointed with Rife's of Grandview after having great experiences at their Westerville location…read more My main issue is that they entered my visit into CARFAX despite only providing an estimate for minor cosmetic work that I declined. I ended up fixing the issue myself with touch-up paint for a fraction of their quote. Now I have an unnecessary CARFAX entry that could affect my vehicle's resale value. I find it inappropriate to report declined estimates to CARFAX, as it implies work was actually performed. As a side note, I was also concerned about their privacy practices. While waiting in the lobby, I witnessed an estimator having multiple speakerphone conversations with clients, broadcasting personal details to everyone in the reception area. The clients clearly had no idea their conversations were being shared with other customers. While I've had positive experiences with Rife's Westerville location in the past, I cannot recommend the Grandview location based on these practices.

Without a doubt the most courteous and professional service! I called about a tire leak, they…read moresqueezed me in first thing in the morning. Everything was handled so efficiently, and everyone there was so nice! I will return when it's time for new tires & I'll be recommending this Company to friends.

I have a single axle concession trailer, and one of our tires blew out, and of course we did not…read morehave a spare! I tried to call all of the well known tire places, and they were all closed and probably a good 30 minutes away. I found a tow company with a flat bed that could load us, and they suggested we go to Taylor Tire, which we did not even know was just 0.5 miles away!!! We abandoned our trailer in their parking lot with a note to call us in the morning and that we needed a new tire. I saw that they opened early, so I planned to arrive in the morning when they opened to see if they could even help us. When i arrived, the owner was putting the trailer back in the parking spot, he had completed the work himself before they even opened!! We ended up buying two new tires and having the current good tire put onto a new wheel for a spare. They have earned a lifelong customer!

I'm not one to write reviews for the most part. But this business is doing everything they should…read morebe and more. Friendly. Professional. Fast.

Brought in my truck to get the back window replaced. The back window looks great, but my running…read moreboards on my passenger side they stood on for some reason. Granted they wasn't very secure on there anyways. But I went there to get something to replaced and left with another problem to fix. They took no responsibility for breaking anything, but it has never been an issue before. Now I'm driving around with a running board in the back of my truck.

I got charged $200 for my driver door glass literally 2 hours after I sat there and listened to the…read moresame man that checked me out charge a different customer $135 for the same job....OK no big deal. What is a big deal is that about 15 later as I'm on my way home I noticed that my window did not roll up and down correctly. I immediately pulled over and was told by the manager that even though they fixed my window they do not have the machine to reset my sensor, a fact that I was not made aware of till after the fact. I find this VERY unprofessional

Very dissatisfied with their service. My driver side window was smashed during a break in, they…read moreoffered me the best price for repair, so I brought it in. They did the repair and sent me on my way. One day later the newly repaired window fell down into the door and wouldn't come back up. As it was winter time, I brought my car back in, they took the door panel off, and told me that the regulator for the window had been bent and would need to be replaced. Mind you the only way to reach this piece of equipment was to take the panel off with tools, which they had just done a day before. When I asked how this could have happened, they told me "You'd know better than I would." Of course they had bent the regulator themselves during the course of their repair a day earlier. They insisted on charging me full price for a new regulator and wouldn't refund any of the original window replacement price. This effectively doubled my price of repair, rendering my choice of the cheapest shop available pointless. If this was the end of the story, I'd be likely to move on and chalk it up to a hard luck loss. Unfortunately they did a shoddy job on the second repair and the window fell back down into the car door once again later that week. I called them back, they seemed shocked, and told me to bring my car back in for a third time. I refused to pay for any further charges and they agreed. In fairness their third repair worked fine with no issues to this day. However, having wasted five hours total dealing with them, sitting in their shop, incurring an additional expense due seemingly to their negligence, and sub-par workmanship, will keep me from coming back here and caused me to write this review. Save yourself considerable hassle and added expense and take your car somewhere else for a window replacement.

Barney's Body Shop provides excellent customer service from start to finish. I originally brought…read moremy truck in for a fender bender -- repairs to the right rear bed panel and tailgate -- and was very happy with the work. About a year later, a small rust spot appeared in the fender tire well. Even though I was working in Houston, TX at the time, Barney's went above and beyond to help me get the issue resolved at a local body shop near me. The communication throughout the entire process was outstanding -- they kept me informed every step of the way and made a potentially stressful situation completely hassle-free. I highly recommend Barney's Body Shop to anyone in need of quality auto body work backed by a team that truly stands behind their repairs. I will definitely be a returning customer

I have 2 teen drivers and somehow we keep ending up at body shops! Jim and his team did some great…read morework for us a few years ago when we had a small bump with another car and didn't want to bother with insurance--he gave me some options and explained the differences and was super quick. That repair held up great. More recently, another fender bender and I was going through insurance and they recommended a different shop, but I didn't really agree or understand the other shop's guy, and I took it to Jim for a second opinion. Jim's estimate came in slightly lower but more importantly I felt like he was able to explain to me the different options clearly about either quitting the claim so it didn't get totaled or doing the salvage title or just getting the money and giving up the car. The car ended up getting totaled by insurance and we had Jim fix it to do a salvage retitle. Should have gone to Jim in the first place!

Fantastic repair shop with top notch service. When our White Lexus Convertible was broken into and…read morevandalized, we checked the reviews of dozens of repair shops and this was the one with the best reviews. They more than lived up to their excellent reviews and reputation, the car came back looking new and they handled everything with the insurance company and made sure everything that was needed to be fixed was fixed which saved us a ton of headache. Extremely satisfied with the service they provided, and definitely a rank above any other body shop I have ever dealt with in my life.

Fine Line Auto on Olentangy River Road does excellent work. They made the process of working with…read morethe insurance company simple and kept us notified on the progress every step of the way. When we picked up our car it was perfecetly clean inside and out... much cleaner than it was when I dropped it off!