Lovely experience getting some vaccines here! They were all very kind and the service was prompt. I…read morehad an appointment and the pharmacist on time, and very helpful updating my records with my new insurance. Smooth vaccines. I didn't even feel the needles--definitely good at what they do. Very nice CVS. I'll definitely be back.

Visiting from Baltimore, it didn't shock me to see so many unhoused people on the street outside…read morethis CVS. And, experiencing a customer having a mental health episode at the counter didn't faze me either, but I was impressed with the cashier's ability to handle the situation with grace and compassion, while continuing to move customers along and do her job. Well done! I still don't like paying for water. I REALLY didn't like paying a bottle water "tax" here in Chicago. WHAT? There is literally a 5Cent tax on each bottle of water you purchase.

Pretty decent Walgreens location located downtown near the Willis Tower. They seem to have well…read morestocked shelves and pretty efficient cashiers every time I stop by. Sometimes there is a line to check out but like I said, cashiers are pretty efficient a DJ know what they are doing so the line goes by quick. A good location if you need a quick snack, a makeup run, or whatever. They tend to always have what I am looking for and sometimes their clearance section has some nice finds!

Employe's are the rudest employees ever I asked one of the ladies there to unlock the thing so I…read morecould get a phone charger and she told me that's not her job. Go ask the person up at the front and the lady that opened it for me I asked her if I could see it so I can make sure it was the right one and she told me I could see it after I paid for it and you can't return anything at the store

My experience with this Walgreens location has been nothing but positive. The pharmacist, whom I…read morebelieve is named Nancy, is personable, informative, and caring. For some reason, her name is currently slipping my mind, but I greatly appreciate her expertise, how she engages with me, and how she ensures I leave the store educated about any medications I picked up or taking. Regarding the store staff, they too are also knowledgeable and friendly. I almost always find what I'm shopping for. Kudos to this team for their expertise and engaging approach to their work. 79 West Monroe on the corner of Clark and Monroe. 5/29/2026 at 1:48 PM

I am writing to share my positive experience regarding my recent visit to the pharmacy. I visited…read moreon what seemed to be a very busy day to fill a prescription for pain medication and antibiotics after a tooth extraction. Although I was initially given a two-hour timeframe, your team quickly filled my prescription (after a bit of encouragement from me,) which I greatly appreciated given my discomfort. I am incredibly grateful for your understanding and prompt service during a difficult time. I am giving your pharmacy five stars for the excellent support I received.

Kind and helpful service .. great advice. Location easy access and limited parking .. store a bit…read moreoutdated needs update.

This is the BEST pharmacy! I used to dread getting prescriptions from CVS/Walgreens - always…read moreissues. I switched here years ago and they're amazing - Fill my prescriptions so fast, always have everything in stock, contact my doctor directly, and they deliver (day of)! Not to mention, they're extremely nice and it's so refreshing talking to a real person on the phone. They're always so helpful and I can tell they really care about their patients. Best pharmacy in Chicago can't recommend enough!

Great experience with capsule, prescription processing was fast and then the fact that they can…read moredeliver same day is just amazing. 10/10 experience so far I transferred an additional prescription over to capsule from cvs.

Had prescriptions delivered by Capsule for years reliably. I no longer can recommend them and am…read moretransferring my prescriptions elsewhere. Have had issues with the last several deliveries (driver saying no one available for delivery, though there is always someone at the front desk of the building), causing several lapses in my medication regimen. It's a shame bc it was so convenient! Oh well- all good things must come to an end..right?

The absolute worst pharmacy on the planet. Somehow on a Saturday there is only one person working…read morethe register. There's about 10 people in line and two others waiting. Upper management really needs to get its act together. It's not just staffing issues, as medication refills are typically partial making it necessary to make 2-3 trips to the pharmacy to get the total prescription. This is clearly not an issue with staff, but management who is trying to have minimal staff to save money. I'd highly encourage everyone to move their prescriptions to Amazon and have them delivered. What was once an incredibly frustrating experience 2-3 times a month is now something I no longer think about and is stress-free. Based off of the other reviews, pharmacy issues seems to be a theme here.

IMO Pathetic pharmacy…read more Under staffed and not efficient. Be ready to stand in line for long period of time. Dont try to phone in for a question, because you won't get through. Taking my business elsewhere.

Mohammad in pharmacy department is great. Very efficient, knowledgeable, mild mannered and…read moreintelligent.

Why the hell does the pharmacy have a phone when no one picks up. I moved down to the west loop…read moreand moved my prescriptions to this CVS. I've previously been at the damen location where they pick up their phones within 10 minutes. The issue is my doctor keeps sending my prescriptions to that CVS even though I don't live close. Nearly every single time I call this place, i'm on hold for 45min or so before I give up and just hang up. I don't even know why I bother. I have no clue how this place even stays afloat.

This is an amazing example of the wonders of small, family-owned businesses. Service that the big…read morechains could never provide such as being welcomed by name both in person and on the phone. Could not recommend this place higher. Wish I could give 10 stars!

A nice pharmacy where they do what they can to help you. Picking up prescriptions are much quicker…read morethan the chains, and they will also work to make sure you get the best price for your medication. I had a script that went to Walgreens by accident, and found it was cheaper at Pilsen Pharmacy by half once it was correctly sent there - turns out it was more expensive WITH insurance, so they made sure to give me the best price instead! Their only drawbacks are shorter hours than the big stores, and they are not part of that (terrible) iPledge program, so if you need isotretinoin, aka Accutane, you'll have to go to one of the chains.

Walgreens Chinatown, yep. Like the other Walgreens, pretty straight forward. The lots seem to be…read moreless cared for and maintained like they were before. I've noticed a decline with that, but it was well stocked and priced fair for Market . Closes by 10pm. Across from the West Gate Entrance to Chinatown

Walgreens are Walgreens and there's generally not much to distinguish one from another. This one is…read morea tiny bit more unique than others because it has signage in Chinese, similarly to the Greektown one, since this store is located in the middle of Chinatown. But that's where the differences end. It's otherwise a pretty cookie-cutter Walgreens.

Absolutely unacceptable. The pharmacy closed early and refused to help me even though I was already…read morein line before closing. I waited while the customer ahead of me was being helped, only to be told "we're closed" when it was my turn. I checked in and everything just for them to say no to me which I questioned "if they were closed why didn't they close the pharmacy doors". That's not how a pharmacy should operate--people rely on this place for medications, not excuses. Staff showed zero accountability and didn't care at all about the situation. If you value your time or need reliable service, avoid this location. They move extremely slow and don't fill medications within proper timing. This was a complete failure of basic customer service.

The worst ever. Even their automated machine is set up wrong. I buy my medicine from them and the…read moremachine says they do not have me in the system!!!?!?!?!?!? Then, how do I get my medicine.???? Tell me! Machine says I am next in line: I waited listening to a dumb stupid music 25 minutes before that lemon face lady answered today and made my day miserable. I am not a kid or a young guy so she has no respect with her responds to me. She is obnoxious and so mean. She should be in a horse cleaning place cleaning and washing the horses asses. Now, does it show that she made me mad? It was 2 o'clock on Wednesday 9-6-25z