While there are many friendly and helpful store staff. You will have a stroke trying to get any…read moreinformation over the phone for simple things regarding prescriptions. THEY DO NOT ANSWER THE PHONE. The Ai answering glitches often so much I am thinking of not using them anymore and moving my prescriptions because it is so inconvenient that they rarely answer the phone. I have gotten over that in the last 15 years they can be very slow with long lines, but they are 24 hrs so I would just go at night. The not answering the phone on multiple occasions has lost them my money and now it is about to lose them my medical prescriptions.

Prescription ordered by doctor from Sherman Oaks Hospital. It got here is 15 minutes and was filled…read morequickly. Just enough time to get a drink and slurp it down. Very well-organized store with security. I like the clean atmosphere.

I recently found this gem. No long lines and they were quick to get back to me about my refill. Its…read morenice to have someone who answers the phone and remembers you when you call them.

Great local pharmacy. Free delivery. I like to support small businesses. Tip: they deliver for…read morefree so don't hesitate to ask.

Can't say enough about this compound pharmacy. Lovely people, everything ready on time - I'd been…read moregoing to some compound pharmacy in Encino that I did not care for, but that's where they sent me. I had no idea there was one literally four blocks from where I live. Anyway, this place is great, everyone is friendly, they made sure I knew the dosage of the Magic Mouthwash, and everything worked great.

First time calling the pharmacy because I needed a Veterinary compounding for my cat. Arthur was…read morethe person I spoke to on the phone and he was very patient and took his time to discuss all the options because I have a cat that is difficult to administer medication. My cat is doing fine now and gets his full dosage of medication. Highly recommend this pharmacy for all your pets needs.

There's something uneasy and depressing about a store that- for YEARS- has pushed their agenda for…read more'wellness' and 'caring'- and yet is impersonal and downright rude in terms of actual customer service. KEVIN, the "Manager", is disinterested in helping customers, this is the third interaction with him where he's been hurt and makes it clear that he'd rather you go to another store than have to deal with anything less complicated than pulling something off the shelf. Note that this issue came up with Kevin a year ago, and he's consistently uncaring if it doesn't suit his agenda or his timetable. That that's not how you handle loyal customers. They employ one "homeopathist", who apparently splits their time between stores, and was not available the three times we called. Apparently, she runs her own business and puts more of her time and energy in that then in being on site for walk-in customers. Did manage to schedule a call with the owner, we'll see if that makes any difference in how this rather entitled staff handles loyal customers. Called on a Thursday around 3:30 to see if they had anything to help me address what felt like a hard-hitting cold or flu, RIGHT before a 4 day business trip starting that evening. Got transferred inadvertently to the pharmacist - a woman who was lovely and took the time to go through over-the-counter options. She said she would put them aside for me at the register. I literally jumped in my car and headed over- and traffic being what traffic is at that time, wound up right at the correct exit at about 5:15 (they close at 5:30). Called the store, got someone named "Kevin" who said they were 'already closing up for the evening' (? it's 5:15, but okay). I plead that I'd been in the car for close to 45 minutes for what should have been a 20 minute commute, and could I please purchase the items, perhaps they could just leave them outside or with a neighbor. NOTE that I've been frequenting this business for close to 30 years, and like so many businesses, have observed what used to be genuine kindness and care for customers dwindle along with the rest of the retail culture. So Kevin again repeats he's 'already closing the register' and cannot help me. I manage to park and make it to the front door at EXACTLY 5:31. EXACTLY. The store is already gated and there is Kevin - RIGHT by the front door - and he ignores my knocking. Yes. This 'caring' business about wellness that knows I am trying to beat a horrible cold before travel chooses to IGNORE the 30-year-loyal customer because it's uncomfortable for Kevin to show some compassion or kindness. He waves for me to go away. I plead that the pharamacist left everything right there at the register, could I just please pay cash and get my items after being in traffic for close to an hour? Again, he ignores me. That will be my last trip to Capitol Drugs. Caring and wellness, this place is definitely NOT about. And Kevin: I hope you never are on the receiving end of the unkindness you showed this 30-year-loyal customer... WOULD GO TO KING'S DOWN THE ROAD with far cheaper pricing for the same Chinese and Homeopathic remedies at 1/3 the cost of the re-branded Capitol Drugs items.

Knowledgeable, Professional and Kind! The team listens to you and offers insight and guidance…read more And, they stock natural remedies!

Love this store in Sherman oaks. Always clean and they now carry my favorite Gluten Free Vodka!!!!!read more

This is my favorite pharmacy…read more They're always especially nice. They're happy to take your GoodRX code so you save a lot of money. They text you when your prescriptions are ready. There's rarely a wait. Pavilions market is upscale, always clean with good parking. You can get grocery discounts if you get your vaccinations here. Always a pleasant experience! (not something you can say about the horrible nearby CVS)

This pharmacy provided great service, was friendly and knowledgeable, if you're looking for a new…read morepharmacy in Encino, this is a great option. I definitely will be returning back. Thank you guys again!

Dr. Amir saved me today. I have a terrible case of the flu and he was able to fill my prescription…read morefor Xofluza right away and have it delivered. He also sent over a flu and covid rapid test to confirm my diagnosis. Very efficient and thoughtful pharmacist. So much better than any of the main chains around. My family's been coming here for years and will continue to do so!

Friendly neighborhood - support your local business. They also deliver but I would rather pickup…read moremy meds and then go across the street have a bit to eat or have drink at the bar in Stanley's Restaurant!

The best pharmacy I ever had. Excellent service and great care. I am very impressed by their…read morecustomer service etiquette. Consistent and dependable. The client is treated with utmost respect by quality personnel. Wonderful staff. They all meet you with kindness and expertise. Thanks

It's very efficient, never a line. Kind pharmacist and pharmacy techs. They answer all my questions…read moreand concerns. And I do my thing shopping about throughout the health care section as well as the bulk of Ralphs Fresh Fare - Sherman Oaks. Open every day of the week from 9 AM to 9 PM

Hi Yelpers I can see a low rating in the amount of reviews for this location! Its a nice store,…read morelarge selection. I go the deli sit down at one of their tables to eat, and no napkins anywhere!! Have any of you Yelpers went to any Deli, or any restaurant, in any country, and were not given any napkins?? Of course not, only at this poorly run Ralphs with Steve as their store Director. The tables are filfthy, on the ledges under the window you see cock roaches crawling! I called the Sore Director Steve I think it had fallen on deaf ears! Sill no napkins, If he doesn't care how the Delli is run, take out all of the tables, have no sit down customers, just make it a to go deli department, and sell food just to take home! Again I see poor yelp rating by percentage, maybe it is time for Corporate to come into to the store and have a look. I think its time for new management from the supervisors, to the store Director, and terminate the Deli manager at once! That's it for now Yelpers, The Keep It Real Guy always keeping it Real!!

Love this pharmacy. Staff is incredible, accomodating and helpful. Also have such lovely home goods…read moreand selection of beauty products, kids toys, etc

Navigable store within a few minutes of entering when there are no little dogs around that you…read moremight stomped on when you're not looking. They have charming little Knick knacks and other lovely things for gifting or for yourself. I find them pricey though but given the area I guess it is normal. They have over the counter medications as well as prescriptions. The elderly lady who I've seen was welcoming and helpful. She welcomed me with a smile and seems sincere. Plenty of parking as it is shared with other shops.

Multicare Pharmacy is the best. Attentive, and professional. The pharmacists care about their…read morecustomers. They go above and beyond to make sure that the orders are filled, and delivered if requested. They don't make you wait or delay. Everyone there has a warm and welcoming attitude. Truly a great pharmacy inside the 4849 building on Van Nuys Blvd.. Thank you Multicare!

Best pharmacy I have ever used! They are so organized and make it so easy for the customer always…read more Very kind people that truly care about the needs and concerns of their customers. I recommend this pharmacy 100%. Nowadays going to a pharmacy can be a huge ordeal but Multicare makes it easy and truly a pleasure!