First time calling the pharmacy because I needed a Veterinary compounding for my cat. Arthur was the person I spoke to on the phone and he was very patient and took his time to discuss all the options because I have a cat that is difficult to administer medication. My cat is doing fine now and gets his full dosage of medication. Highly recommend this pharmacy for all your pets needs. read more

Called to inquire about a potential partnership between their establishment and my campus. Unfortunately, the experience was very unprofessional from the start. The individual who answered the phone was rude and abruptly hung up on me while I was mid-sentence, before I could fully explain the reason for my call. I called back, assuming it may have been a misunderstanding or technical issue. When the same person answered again, I was immediately told, "we're not interested." I attempted to briefly clarify that I hadn't had a chance to finish my explanation during the first call, but I was once again cut off and the call was ended abruptly without any opportunity for further discussion. While I understand that not every organization is open to partnerships, I found the lack of basic professionalism and courtesy disappointing. A simple, respectful response would have been more appropriate and would have reflected much better on the establishment. Unfortunately, based on this interaction, I would not feel comfortable recommending them or sending students there in the future. read more

First time using a compound pharmacy and they were quick, efficient and extremely attentive and communicative. Arthur was a standout.

Oaks Community Pharmacy is always a pleasure to visit. The staff is courteous, the service is quick, and everything is handled smoothly. Arthur, in particular, is always helpful and makes the process even easier. I appreciate the consistent, friendly service every time I stop in. read more

They definitely get the job done. The reason I'm taking off 2 stars is that every time I've gone, I've been helped by a young woman who clearly doesn't want to be there. She doesn't make eye contact with me, drops the medication on the counter in a manner that suggests that she doesn't want to touch it. It's just a weird vibe. I'm a polite person and I try to be chipper when I address people, so it makes for an awkward interaction. Otherwise, they will definitely take care of your medication needs. read more

This is the best compounding pharmacy ever, especially for Bio Identicals. They are very attentive, and efficient and you don't have to call 5 times to make sure they are filling your prescription. Arthur the pharmacist is a pleasure to deal with. I just transferred my prescription to Oaks from another compounding pharmacy in Encino, and there is no comparison. I will likely transfer my other prescriptions there, and my delivery was free too. read more

Just an amazing pharmacy Today I change my pharmacy from rite aid to oaks pharmacy and I had a prescription that was going to be transferred! By 4 o'clock I didn't even know the door rang and they were delivering my prescription meds which is amazing never have I been delivers meds before Thanks again oaks pharmacy read more

Very nice service I was able to get my medicine transferred there and got my medicine to be delivered! 10/10 !

After my pharmacy closed, I was unable to find a pharmacy that would be able to get the brand of medication I needed. I am allergic to every brand except for one and after spending 3 hours calling eight pharmacies, I called Oaks Community Pharmacy. They were so wonderful, so understanding and are going to order my medication for me. The woman I spoke with was absolutely amazing, she listened and her took her time to handle my situation. I don't know what I would have done without their help, life was going to get really bad without my medication. I am done with large, corporate pharmacies. I would rather give my money to people who care and treat me like a person and not just another prescription they have to fill. read more

Great pharmacy team that really cares about their patients. They have been very helpful and gone above and beyond to answering all questions with new meds and finding solutions to issues. read more

I called yesterday looking for hydrocodone for debilitating pain prior to surgery. I was yelled at and spoken to so rudely. The woman answered my question before I even finished asking. She rudely said "We don't have that". When I asked if they were out or if they just don't carry it, she reiterated very rudely "WE DON'T HAVE THAT". I tried once more to ask if they are temporarily out or if they just don't carry it and she yelled "I SAID, WE DON'T HAVE THAT" and hung up on me. If you cannot be kind to people in pain looking for relief, you are in the wrong business. Go elsewhere if you are looking to be treated properly. read more

Great, and always professional. Always friendly too and they answer their phones, unlike other pharmacies ...Highly recommend...

The girls, that work there, judge you. I am on a medication that is very private. I noticed them glancing at each other whenever I enter the pharmacy. Also giving each other "the side eye"when I am talking to one of them. Unfortunately, I have to continue to go there as they always have my medication in stock since most other places don't. Super uncomfortable. I would suggest going elsewhere if it's an easy medication to attain. read more

Always so nice, very friendly on the phone and conveniently deliver to my home in Silverlake!

finally able to fill my compounding prescription in the valley instead of having to trek to Beverly Hills once a week. Arthur is a star!!!

No Mask Worn by the Pharmacist HUGE COVID RISK I stood outside, beyond the entrance as instructed by their sign. It also read: MASKS REQUIRED. I could deal with their rudeness both when I dropped off the prescription as well as when I called. When I was waved to come inside this time (masked) I was glared at because I kept my distance. The pharmacist not helping me was shoveling honey dew melon in his face. He made no effort to hide the fact he was eating at the counter where they fill prescriptions. He also, with a full mouth barked at me "remember what I said-you have to be consistent." I just looked at him, pointed to my face and said "YOUR MASK" He ignored me and and tried to override the situation by laying on a thick "have a good day." It will be good when this pharmacy goes out of business. Or maybe the pandemic will be lucrative for them. Perhaps that's the whole reason they are not fans of wearing masks. read more

Oaks Community Pharmacy - Front door w Sign - Drugstores Near Me - Los Angeles, California

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They did take care of me in the end but still unable to get me prescription filled in full but something is better than nothing so appreciate the effort and getting something rather than nothing. read more

Best Pharmacy ever! Khachik and his wonderful staff deliver consistently great customer service! Very professional and friendly. The staff is always friendly and helpful! Thanks for the truly excellent care! read more

I went in to pick up my prescription. I walked in with three people ahead of me. I was helped within 3 minutes. All the staff is friendly and very helpful. Anytime I have questions about my prescriptions, Chris is very knowledgeable. The orders are filled up quickly and the phone service is great. I drive a bit further for the excellent customer service. Thank you, guys. Congratulations to Oaks Community Pharmacy. read more

Oaks Community Pharmacy - Great Staff! - Drugstores Near Me - Los Angeles, California

Hands down, Oaks Community Pharmacy is THE BEST pharmacy! Like many, I 'have had' to rely on a pharmacy for a disease that will require life-saving medications the rest of my life, & until I was introduced to Chris, the pharmacist, & all there by someone I trust, I had had the worst pharmaceutical experiences. Bottom line, many huge pharmaceutical chains do not care about one patient, if you have your medication on time, how your medication affects your life...It is all about numbers; HOWEVER, Oaks Community Pharmacy has always been so professional, caring, & they go above and beyond to make sure I have my medications every month. They reach out personally & they charge less than any pharmacy I have ever dealt with to date, including coupons, etc. they also deliver! They went so far as to deliver my medications on a day they are not open so I would not miss a dose. They do not charge extra for delivery, and I live on the other side of the valley. Thanks to them, I have been able to regularly take my meds for years now, & moreover, I feel like a neighbor & a friend, not some 'sick patient' standing in a long line. If you haven't tried this pharmacy, I hope you will because that decision could save your life. It did mine. You don't have to see a doctor in that location. They are available to all. You won't find less expensive prices, they handle all insurances, & they go above & beyond. Plus, if you are too sick like me to keep up with prescription apps. & coupons, they do, & they apply them for you. They truly care about what they do to help fellow Souls have a better quality of life. They are exemplary in their professionalism, knowledge, skills, & mostly, they are incredible human beings whom care about your getting your medications. read more

This experience was even worse than the last one. No help to the pharmacist apparently - just one person running the whole thing (I mean come on if you're that busy and it's during Covid - would it be wise to staff up a bit rather than putting patients on hold for 20 minutes?) First time I called him was asked if I could please hold for "a second"; after eight minutes, Call back and again was put on hold. When I told the pharmacist I was already holding now for an approximate 15 minutes - he said that he was the only one there and had a long line. I asked if there was anyone there could at least help me identify if they had the medication in stock - since last time they were out of two standard different medication's my doctor wanted to prescribe. Again the pharmacist for the third time says "just give me a sec" and then puts me on hold for another 10 minutes. When he comes back he says "no we're out of it". So not only did I spend half an hour on hold, but they don't stock up on standard medication's that every pharmacy should have. My doctor wound up calling the Rite Aid two blocks away from this pharmacy which took the prescription immediately and said it would be ready in half an hour. Don't waste your time with this pharmacy - they're understaffed, understocked, and worse - disrespectful of patients/customer time. Again - pharmacies are more in need now than ever - why on earth in the middle of the day would you only have one person?? - Kathryn read more

This pharmacy goes above and beyond. The ONLY pharmacy in LA County that will fill a diaphragm prescription. For those who don't know, the diaphragm is a zero-hormone zero-drug birth control method which, unlike the pill (lining big Pharma's pockets every month) is a one-time purchase and lasts years. Also, the ONLY birth control method my daughter has found that doesn't cause migraines!!! This pharmacy was willing to work with me to obtain this device while NO OTHER PHARMACY was willing - not CVS, not WALMART, not even Planned Parenthood (they refuse to supply diaphragms in LA County - it's their POLICY) -- I can only guess why. Yep, that's the way big institutions work. But this is a family-style business that is willing to go the extra mile to get what is best for their customers. Thank you Chris - thank you friends -- OH YES! AND THEY DELIVER, TOO! read more

rude. Unhelpful. Totally disinterested. False advertising. I think they rely on the naivety of the local people coming in here tonight. Understand that they really have no interest in serving the public. They advertise a flu shot with a huge banner, out front, then tell you that you have to come back in the middle of the day, make no efforts to be kind or polite, and have a generally bad disposition. This does not win the yelp awards. read more

One of the best Pharmacies and great service. Very professional and always provide great service. I have been getting my medications from Oaks Community Pharmacy for 7 years. read more

I would never recommend a pharmacy who's pharmacist didn't even ask ONE question to validate the medical necessity of my prescription. The lack of experience was very apparent when I brought my new prescription in as a new client, only to have him CLAIM that the medication is not available to his pharmacy. I'm a pharmacist who used to work for another pharmacy, eh oh recently closed while i underwent surgery on my hand. And, to top it off, while I was at the counter, which is right at an angle that can see his computer just slightly btw (HIPAA violation just waiting to happen) I saw him only check the CURES website, not his supplier... PLUS, not his tech nor he even walked to the shelf to check if they had it. While I was away on medical leave, my workplace closed down and was sold. So I have some controls filled there. Then I had one control filled at the pharmacy close to the surgery center. All in the last year. Did he ask me any of these questions? NOPE. Would I ever recommend using this place? NOPE not unless you'd like subpar service and clinical advice. read more

No shopping carts, no plastic bags to carry your items. When you ask if they have a shopping bag they answer is "no, sorry"

I can appreciate this is an independent/small business, I have been a client for many years, but now 3 times in a row this pharmacy has messed up my thyroid prescriptions. No apology, no communication, no medication. I can no longer support a business that treats its customers this way. Not to mention it's medically negligent. If you need crucial medication and professionalism, this isn't the pharmacy for you. Only if you're in the neighborhood and need to pay double for Bandaids. read more

Efficient helpful staff once we got over the shortage during Covid which had me waiting 12 days for a compound cream

They will discriminate as well! I'm on the lowest controlled substance and they tell me we can't order and lie to my face. Will be reporting

Excellent!!! It's a real neighborhood compounding pharmacy. Very friendly and personal service. You never have to wait in line. Chris goes out of his way to help you. They are small but give great service and a great prices! read more

If I could give these guys 10 stars I would. Please listen to me and stay away from large drugstore pharmacies. These guys have it all PLUS fast friendly service. Super clean. Always ample street parking on the side street. Amazing amazing amazing!!! read more

Sunday afternoon June 5th. I found the management at this location appalling. I came in to this Location and I had to go to the restroom BEFORE I could shop. When I first walked in. I asked the manager where the restroom was. He told me exact words " there is no restroom for YOU!" I was shocked by his answer. So I went outside and Peed in the bushes. And came back in to continue to shop. When I arrived at the cash register. I said to the man... " you see, I am a customer!" His reply was.... I didn't want you using MY restroom because you interrupted me! Has he looked me up and down. He also said, " you're not from around here". And when I got upset over his remarks. He called me a "KAREN" I was absolutely shocked The manager would be talking to a customer like that in today's time. With all that's going on in this world. That I have to endure such prejudice and animosity by my appearance or race or whatever is he saw in me. To NOT help a customer. It shocked me that this is the new way people are thinking. I happen to be a very successful man who just moved to this area! And I do NOT appreciate being judged by my race or my gender or whatever it is he saw in me to cause him to treat me like that. And I am appalled that this man is a manager at such an established location as Rite Aid. And I am going to call the manager tomorrow to complain. If the manager does not do something about this. Then I will be calling the office that holds the title. As a lawyer I know how the system works. Specially when it's an obvious " franchise location". Because it Hass to be. For there to be that bad of Customer Service. The part that bothered me the most. Is he was nice to all the other people in line. To me, it was discrimination. In the highest sense of the word. read more

Fantastic customer service! I used this pharmacy for the first time a couple of days ago and, I'm extremely impressed. Chis was very helpful, efficient, knowledgeable and friendly. My experience with this pharmacy couldn't be any easier. I will continue to to refill my prescriptions every month. If you have a need for a compounded medication, you can't do much better than here. I'm so happy that I found this place!!! read more

I can't say enough about the excellent customer service at this neighborhood pharmacy! The pharmacists are friendly, efficient, and provide the fastest service I and my husband have ever experienced from a pharmacy. Just today my husband dashed over to pick up a prescription, found it closed but Chris happened to be inside & saw him at the entrance. He quickly came over & opened the door! You will never find that kind of service at CVS or Rite Aid. I have never experienced a long wait in line or had excuses about my prescriptions not being ready. Plus, we believe prescription costs are lower here so our co-pays are less. We highly recommend Oaks Community Pharmacy! read more

I have been with Oaks Pharmacy for two years. The Pharmacist's are extremely Professional and the Customer Service is excellent. One of the reasons I switched is because of long lines at Chain Pharmacy's but not at Oaks Pharmacy. I have never waited for my prescriptions and they have Free Delivery witch is very important. I would like to Thank Chris and Greg for their Outstanding Service to our Community. I highly recommend therm. read more

great service, very friendly and professional. very good prices. great place to do business!

Despite this webpage claiming they wear masks, this is untrue. I went to pick up some medication and found that out of the 9 employees there, only one wore a mask properly. Every other employee had it below their nose making the masks ineffective. Not only that, 2 people didn't have a mask on at all. Given the size of the pharmacy, this is unsafe. read more

The worst. Tried twice to pick up a prescription was ordered by my dentist several days ago. Both times they made excuses why it wasn't ready. Now I'm going to have to have my dentist send it to another pharmacy. Yes, the worst. read more

Greg and Chris are the example of what customer service should be!!! Without a doubt, the best pharmacy I've ever been to! Chris and Greg are absolutely wonderful! Besides the fact that I have never had to wait longer than like 3 minutes for a prescription, these guys are so friendly and they know me by person. Seriously- if you come here for your Rx needs you will never want to go anyway else. I promise you. read more

I live in Vegas but I'm currently in LA taking care of my grandpa. He had a prescription and I went to 5 different pharmacy's including CVS and Rite Aid and both told me they didn't have it. I went to Oaks Pharmacy and the Pharmacist greeted me immediately and took care of the prescription. Very professional, organized, and sweet. Nicest pharmacists and staff in LA. read more