Won't let me in even tho it 24 hours not sure why this a second time it happened the security say…read moreI can't come in till 2 hours won't say why but won't let me in even tho it say 24 hours management do better

Everytime I've come here which is just a handful of times I was able to find everytime I needed…read morewith great customer service. I also feel this place isn't ever too crowded so it is easier to navigate through the isles. I usually come here to get refills for my vitamins and I like the array of selections that they have here with various brands to choose from. It always brings a smile to my face when I see the giant squishmallows hanging off the toy isle. Walgreens has the daily things that you need.

The most organized and caring team at encino medical pharmacy..thank you for caring for our…read morefamilies.

I always have an excellent experience at Encino Medical Pharmacy. The staff is very helpful,…read moreknowledgeable, and best of all... you dont have to wait in line for 10 or more minutes like at CVS and the other corporate pharmacies! Service is fast and great here.

First time calling the pharmacy because I needed a Veterinary compounding for my cat. Arthur was…read morethe person I spoke to on the phone and he was very patient and took his time to discuss all the options because I have a cat that is difficult to administer medication. My cat is doing fine now and gets his full dosage of medication. Highly recommend this pharmacy for all your pets needs.

Called to inquire about a potential partnership between their establishment and my campus…read more Unfortunately, the experience was very unprofessional from the start. The individual who answered the phone was rude and abruptly hung up on me while I was mid-sentence, before I could fully explain the reason for my call. I called back, assuming it may have been a misunderstanding or technical issue. When the same person answered again, I was immediately told, "we're not interested." I attempted to briefly clarify that I hadn't had a chance to finish my explanation during the first call, but I was once again cut off and the call was ended abruptly without any opportunity for further discussion. While I understand that not every organization is open to partnerships, I found the lack of basic professionalism and courtesy disappointing. A simple, respectful response would have been more appropriate and would have reflected much better on the establishment. Unfortunately, based on this interaction, I would not feel comfortable recommending them or sending students there in the future.

The CVS pharmacy is quite far from my home and my work, but I continue going back because number…read moreone they have a drive-through and number two they know me and take good care of me. Especially the pharmacist Clarisse, she's so awesome and accommodating Definitely worth the drive

If I could give zero stars, I would. CVS Pharmacy is completely out of control…read more The lines are absolutely ridiculous--wrapped through the store, packed shoulder to shoulder, and barely moving. There is no system, no urgency, and no communication. People are just standing there, confused and frustrated, waiting for what feels like forever. This is not a one-time issue--it's every single time. This pharmacy is clearly understaffed, but more importantly, it is poorly managed. There is no triage system, no separate line for quick pickups, and no effort to move things efficiently. It's just chaos. And this is a pharmacy--people here are often sick, in pain, or just trying to get essential medication. What makes it even worse is that some of us don't even have other options. I would prefer to have my medication delivered, but my insurance does not allow it--so I'm forced to come here and deal with this situation. This is unacceptable, unprofessional, and honestly a health concern to have people packed into a slow-moving line like this. Management needs to take responsibility and fix this immediately. Do better.

Great pharmacy. Super nice staff and never a wait. Why…read morehassle with the big pharmacies.

Been using this pharmacy services about two years now. I must say there's no comparison to any of…read morethe big chain pharmacies. Phil, Jessica & Modj are so friendly. Always helpful and professional. On top of that, they deliver your medication to your doorstep. I will continue to use this pharmacy & I highly recommend this pharmacy to everyone. Thank you . God Bless

Everyone is friendly and it's quick. Parking in the back and on the street is convenient.read more

The American healthcare system is poor at best. When my regular CVS pharmacy didn't have a…read moreprescribed medication because it was on back order, they didn't offer any alternative, or guidance on where to find it (?). So, I searched pharmacies on yelp and called down the list of top rated to ask if they had it in stock. Was told over the phone that they could fill the prescription within the hour here so headed over. Area is not great, but it's around the corner from a great hospital where I got my first covid vaccines so street parking is possible. Once I checked in, they told me it was a 20 minute wait. No problem processing my insurance. Surprisingly, there's also a yelp check in offer! Not only did I leave with my prescription filled fairly quickly, but also with a tote, pen, and calendar. Unexpected freebies were a great finale to an otherwise stressful situation. Thank you, 986!

For pharmacy: Drive-thru line here is insane and easily grows as the service is slow. Literally…read morepulled up around 815pm and left the pharmacy at around 9pm, my dog was with me and she was getting super anxious as we would barely move along in line.

Poco personal y bien groseros el sistema k tienen no sirve me llaman más de 3 veces du medicina…read moreesta lista voy a recoger la y no está lista y la línea es de una hora no la recomiendo

Our family has been using Capitol Drugs since it opened many years ago. Wouldn't go anyhwere else.read more

There's something uneasy and depressing about a store that- for YEARS- has pushed their agenda for…read more'wellness' and 'caring'- and yet is impersonal and downright rude in terms of actual customer service. KEVIN, the "Manager", is disinterested in helping customers, this is the third interaction with him where he's been hurt and makes it clear that he'd rather you go to another store than have to deal with anything less complicated than pulling something off the shelf. Note that this issue came up with Kevin a year ago, and he's consistently uncaring if it doesn't suit his agenda or his timetable. That that's not how you handle loyal customers. They employ one "homeopathist", who apparently splits their time between stores, and was not available the three times we called. Apparently, she runs her own business and puts more of her time and energy in that then in being on site for walk-in customers. Did manage to schedule a call with the owner, we'll see if that makes any difference in how this rather entitled staff handles loyal customers. Called on a Thursday around 3:30 to see if they had anything to help me address what felt like a hard-hitting cold or flu, RIGHT before a 4 day business trip starting that evening. Got transferred inadvertently to the pharmacist - a woman who was lovely and took the time to go through over-the-counter options. She said she would put them aside for me at the register. I literally jumped in my car and headed over- and traffic being what traffic is at that time, wound up right at the correct exit at about 5:15 (they close at 5:30). Called the store, got someone named "Kevin" who said they were 'already closing up for the evening' (? it's 5:15, but okay). I plead that I'd been in the car for close to 45 minutes for what should have been a 20 minute commute, and could I please purchase the items, perhaps they could just leave them outside or with a neighbor. NOTE that I've been frequenting this business for close to 30 years, and like so many businesses, have observed what used to be genuine kindness and care for customers dwindle along with the rest of the retail culture. So Kevin again repeats he's 'already closing the register' and cannot help me. I manage to park and make it to the front door at EXACTLY 5:31. EXACTLY. The store is already gated and there is Kevin - RIGHT by the front door - and he ignores my knocking. Yes. This 'caring' business about wellness that knows I am trying to beat a horrible cold before travel chooses to IGNORE the 30-year-loyal customer because it's uncomfortable for Kevin to show some compassion or kindness. He waves for me to go away. I plead that the pharamacist left everything right there at the register, could I just please pay cash and get my items after being in traffic for close to an hour? Again, he ignores me. That will be my last trip to Capitol Drugs. Caring and wellness, this place is definitely NOT about. And Kevin: I hope you never are on the receiving end of the unkindness you showed this 30-year-loyal customer... WOULD GO TO KING'S DOWN THE ROAD with far cheaper pricing for the same Chinese and Homeopathic remedies at 1/3 the cost of the re-branded Capitol Drugs items.

This pharmacy provided great service, was friendly and knowledgeable, if you're looking for a new…read morepharmacy in Encino, this is a great option. I definitely will be returning back. Thank you guys again!

Dr. Amir saved me today. I have a terrible case of the flu and he was able to fill my prescription…read morefor Xofluza right away and have it delivered. He also sent over a flu and covid rapid test to confirm my diagnosis. Very efficient and thoughtful pharmacist. So much better than any of the main chains around. My family's been coming here for years and will continue to do so!

Great pharmacy, knowledgeable and helpful staff, my medication was available fast - Jean Paul was…read morewonderful. I highly recommend Rubio Pharmacy.

30-year Valley resident here. I got tired of the lines at CVS and tried a few of the small…read morepharmacies up and down the boulevard, from Studio City to Tarzana. The best one I found was Rubio. On the phone or in the store, they've been consistently great. The employees are nice. The pharmacist will spend time with me if I have a question about a med. If I don't, I can get in and out fast. Drug co-pays are determined by my insurance plan, so it doesn't matter where I go in terms of price. I just get better service at Rubio than a CVS or a Walgreens.