BAD BAD BAD BAD BAD BAD BAD BAD STAFF AND DOCTOR!!!!!!!!!!!!…read moreIf I could give a negative review I would. This is the second time coming here for my kids. The first time I called (2025) I was providing my information over the phone and the lady was extremely rude. Basically said I didn't have insurance coverage and wasn't able to schedule an appointment. I reiterated the fact that my children were covered and she needed to check her system thoroughly. Back and forth discussion that resulted in my calling back to schedule it when she simply could have scheduled the appointment to begin with and verified the active status of my insurance upon the appointment a month later or even in between that time. With her continued rudeness, I decided to give her a taste of her own medicine "no pun intended". She clearly didn't like it and coincidentally changed her attitude almost immediately. Upon arriving at the Doctors office, i found out that the rude lady over the phone was thinner short lady with dark mid-length hair. I don't recall her name at this moment. Fast forward, we entered the medical room. Dr. Koo kept interrupting me, dismissing my input regarding my concerns for my child and their health, and kept telling my young kids for them to explain themselves. I get it, you want to hear from the child directly how they feel but when they dont have the right words to explain themselves and articulate what is going on then thats when parents should advocate for their kids and speak up, which I tried doing. But again, Dr. Koo continued to ignore my concerns as a parent and kept interrupting me or basically shutting me up. I figured maybe she was having a bad day. giving her and her staff the benefit of doubt. 1 year later, another physical. Took my kids in and guess what!? YUP! Same BS! Same receptionist/nurse (whatever you want to call her) was rude. The rude lady was asking me what concerns i had related to my kids health. I explained and there was no empathy whatsoever. I felt like the concerns I was explaining to her didn't matter and tried rushing me by not allowing me to finish what i wanted to say and asked me "any other concerns" even before finishing my last sentence. If you dont know how to listen to patient's concerns, then this is definitely not the field you should be working in ... lady! She looked like someone put cat litter and fecal matter in her food with that snobby expression on her face! ugh! I hope she reads this too! Mind you, she also forgot to list some concerns i expressed. Anything i mentioned she immediately interrupted me by saying "You can tell the dr that, you can tell the dr that, you can tell the dr that." as if she didnt seem to care about what i had to say. I specifically asked for two specific exams and it was like twisting her arm! these exams i know for a fact she was supposed to do and didnt want to do it probably because she was being lazy. if your child goes in for an annual check up, anything can happen within a year so many changes, so you want to ensure you get EVERYTHING checked out! Not this office. NOPE! THEY DON'T CARE!!!! Once she left, Dr. Koo came in (shaking my head!) I started explaining the concerns. Guess what!? She did the same thing again as she did last year. Interrupted me, dismissed me, she was checking my child and made the comment like "what do i know im not the specialist". Right, youre not the specialist but you ARE the DOCTOR, so have some empathy lady!! Not to mention, my insurance fees pay your salary including my out of pocket expenses, so be grateful! I told myself I cant believe this! AGAIN!?!?!? this is ridiculous! Who does this?! what kind of doctor does this!? i was livid and so annoyed at the treatment we received, (better yet, lack of treatment), and couldn't wait for the appointment to be over with. Oh! and the two exams I requested, only one was done. Lo and behold, the one exam I requested, turned out my child now needs to be a specialist. If i wasn't persistent on the inhouse exam, my child would have suffered even longer!!!! SAVE YOUR TIME, MONEY, ENERGY, AND EVERYTHING OVERALL BY SELECTING SOMEONE WHO GENUINELY CARES!!!! FOR THE LOVE OF GOD DO NOT BRING YOUR CHILDREN HERE!!!!!

Dr. Koo is such a great doctor. She has so much experience. She found my daughters heart condition…read morethrough a murmur and she will now need open heart surgery. So thankful she caught this. She's been a family dr for many others in my fam.

Wish I could speak on Dr. Hsu however I never got to see her…read more Office doesn't answer phones, when I got frustrated and left an unkind message on my end, which I will admit wasn't my finest moment, I finally got a call back. They were however more concerned about the message than the medical care needed, stating they always answer their phones. Being more concerned about addressing the not answering phones comment than the actual medical emergency really says a lot about the staff. And they really don't answer phones because not even the insurance company was able to get through to them. Guess I really touched a sore spot there. Dr. Hsu should consider getting new staff unless this is actually a representation of her as a professional. But I've never actually been able to see her so I can't speak on her as a doctor. Such a shame. Update: I called multiple times so yes I did leave a voicemail with my information. Not only did I spend all morning trying to get a hold of you, but my insurance company tried too. They were met with no response as well and were very concerned that they changed my PCP immediately. When I got a call back it was because I upset you and I was never asked what medical support I needed. I was met with a "we always answer our phone, what do you mean?" So of course I was upset because I finally get a call back and it's regarding my comment. By this point, I had already changed my PCP and got an appointment for my medical situation. So, yes, I no longer needed your services. Regardless, I hope you can do better by your current and future clients. If you are unable to met demands it might be time to hire more hands or get a better system. My experience doesn't need to be everyone else's.

Dr. Hsu is a doctor's doctor. She's smart, warm and has a passion for medicine and a passion for…read moretaking care of her patients. Highly recommended and she's got a strong following of other doctors and RNs who go to her as their primary care doctor. I can't say enough nice things about her and her staff. They're extremely helpful and efficient and return phone calls when you need them to answer a question or concern. Her office is like a Beverly Hills office in that it's a beautiful office and you'll walk in looking for the Nordstrom's piano player. It's that nice and extremely clean. Trust me you'll love Dr Hsu and her great staff.

The office staff is kind and knowledgeable, they make me feel comfortable every time I come to…read morethem. I love the care and comfortability that the doctor, the office, and the staff have to offer. I even drive out of my way to go see this doctor.

Dr. Ko is the best. She took the time to make me feel at ease and educate and encourage me about my…read morecondition. Excellent patient care by her and her staff.

Vistasol Medical Group Is where my primary care physician…read moreand his staff of wonderful nurses and PA's, staff at the front desk have always helped myself and my family for many years now. I can depend on Vistasol for my appointments, labs, vaccinations and shots. They keep me current informed about my conditions with health and how to improve. I'm so glad they don't give up on me like I have given up on my health in the past. If you want to have a good family, Dr., this is the right choice to make . I never have issues parking. Waiting is about average based on what time you make your appointments. I like mornings when possible. I used to live 5 minutes away but now I moved but I really love my Vistasol Medical Group (family) so I drive 45min or more to get to my appt. They are worth it to me

Doctor Vela is the best! Easy to talk to, makes it simple to understand and very great personality…read more Very professional and tells it like it is. The 2 girls at the front desk are very professional and make you feel welcome. Thank you all!

Absolutely AWFUL! DO NOT GO. Receptionist and doctor are equally awful…read more Receptionist was rude and unorganized. Incorrectly spelled my name but did not change any of the spelling even though I asked them to correct it, twice! Also did not send in my medical records on time to a referred doctor though I was assured they would; tried to follow-up but they started to ignore my calls. And that is just with the front office! The doctor herself was unprofessional on all accounts. She wore a shirt that was see-through which I could see her bra, she dismissed my medical symptoms and told me I was fine, she "administered an exam" by asking me to follow her finger but her hands and finger nails were completely dirty, and she took a personal call in the middle of our appointment. Awful, awful, awful. Please save yourself and don't go.

Dr Parveen is a wonderful doctor.She does her work Old…read moreschool.You will be amazed by her expertise.She is super Nice too.

This rating is for Dr. Ryan only. She is excellent. However, the front office staff is rude, loud,…read morechomping on gum, and talk about patients behind their backs. If it weren't for Dr. Ryan being such a caring doctor, I'd find someone else. The staff gives the first impression, and I'm underwhelmed. I've worked in medicine 40 years, and if I behaved like these staff members, I would have been fired.

I been trying to make appointment with this doctor for months but those lady's in the from office…read morehave horrible customer service they tell you No the only take certain insurance.. horrible.. Dr. Frischer need to look into that.. This days is not to being picky with are health..

Dr. Young is the best exceptional cardiologist that I have ever seen! I have been in her care for…read moreover 5 years, and she consistently provides outstanding, compassionate and professional care. She takes the time to listen and ensures that I fully understand my treatment. She makes me feel heard, supported and truly prioritizes my well-being - she genuinely cares! Dr. Young and her staff are warm, attentive and compassionate, which makes every visit a positive experience! They have gone above and beyond to assist with health concerns. Truly, from the bottom of my heart, I don't know where I would be today without Dr. Young! I highly recommend her to anyone in need of a knowledgeable and caring specialist! She will take really good care of your heart!

The front desk lady is rude, snobby and condescending. She makes patients feel unwelcome.read more

I always have an amazing experience here! There is always such fast service, it is always clean and…read morestaff have been so knowledgeable and nice! I really like that every time I come here there has never been a wait! Other urgent cares are packed, dirty and staff is rude. Here, I simply made my appointment online and come in and they always see me promptly! I love the location and the parking is quick and easy! I'll definitely continue to come back

Very quick service. I am here at Carbon Health on a Sunday for a DOT drug test/physical and the…read moreteam at CH got me out of here in less than an hour! Really glad they're open over the weekends, I wasn't paying attention to some information my future employer sent me and my paperwork for the tests expires the next day if I didn't get here on time or they were not open on Sunday (7/27) my job offer would have been rescinded huge thanks for being here! Thank you Owen!

I've been a patient of Dr. Reece's for nearly 20 years. He listens and has patience and the…read moreexperience to help you. He noticed my Calcium was up and helped me get the parathyroid surgery I needed. Sometimes you wait a bit while you're in the office. It's worth it. Yvonne is a great admin for his practice. If your physician can't figure it out, Dr. Reece can.

Dr. Reece is as good as it gets. Skilled, personable, compassionate. He's a doctor for all the…read moreright reasons. Loves his job. Really cares about patients. Very good staff as well. Because of his popularity, you usually have to schedule weeks ahead of time and can expect a wait after you arrive.

This guy JUST replied to my review claiming he "takes them seriously".... You're a joke. My review…read moreis 5 YEARS OLD guy.

Went to get tested for covid over two weeks ago and I haven't received any results till today. It's…read morebeyond difficult to even get through to speak with someone and after 4 attempts they answered the phone. On my prior calls I left a message and did not get a call back. Talked to my regular Dr. and he said not giving labs is mal-practice. I finally got through today and got my results. Horribly run place and if you can avoid going here I would highly recommend elsewhere. Hopefully the CEO is aware to correct this before it's to late for this clinic.