terrible experience with this office, they installed a heart Holter on me for non-emergency…read moremonitoring as admitted by Michael Baum and staff and failed to inform me that I would be responsible for a $400 deductible or even inform me that I would be billed for the holder form a completely different company which almost went to collections as I had no idea who it was from. office manager Joselyn and doctor Michael Baum became combative when I complained to the point I escalated with BBB and consumer affairs. be wary of this place as it is a horrendous experience and it seems all they care about is taking your money instead of providing actual care. besides this issue, every time I went to this place was dreadful, Michael Baum has absolutely no bedside manner and is just plane rude when I visited every year for medical checkups. I am glad I will no longer be going to this God awful practice.

After coming here for over a year, I am going to find a new doctor. I was generous with my previous…read moretwo stars before and they don't deserve it. The secretarial staff is just abysmal to the point where I have to call 3 times for the same refill because some idiots in the office continuously forget to refill it right after you call. They are completely unqualified and untrained for their jobs and literally don't care if they do a good job. Last time I physically came to the office I waited an extra 45 minutes to be seen because they FORGOT to put my folder in the pile of people to be seen, so 4 people who had later appointments than me got seen first. If you want your health in jeopardy because of an unqualified staff go to doctor's care associates.

5/18, 2024 update: Been there a few times with friends from all over the world who has NO US…read moreinsurance, this place is really not that bad, I believe my wife and I were just unlucky to meet the distateful, bad faith and "cheap dark trokolate" so-called doctor, you management should really take out these garbage in time.

Staff is 50/50. You will get some who are super helpful and some gives a weird vibe. It's always a…read morebit of a wait even though there's no many people there. Just be patient. The doctors will sometimes leave you waiting in the room for awhile but they come in and get you out quick. Not sure if it's a good or bad thing but it is Urgent Care. Only good if it's the last resort or your regular doctor is booked.

Drs attitude.filing a complaint with the medical board. All these glowing reviews must have been…read moreleft by family. Doctor if you don't want to practice medicine find another line of work. I'm old and sick and have never in my life been treated with such disrespect hint try looking at a patients chart before u enter the exam room.

Dr. Hoppe and Dr. Tran-Hoppe are the ACTUAL best. I recommend them to everyone I know. They are…read moreknowledgeable, thorough, and explain everything in ways that anyone can understand. They take blood in office which makes it super easy, and they are always so prompt in responding to any medical questions via the portal. Dr. Tran helped to diagnose a blood clotting disorder and took me of my birth control of three and a half years. My old obgyn never even bothered to check. She also helped to address my concerns over my cycle, and is always giving advice on how to stay the healthiest, and what to do if I want to prepare for pregnancy. Dr. Hoppe is one of the most dedicated and compassionate physicians I've ever met. His focus is always on helping people. I was sick and needed asthma medication once during that winter everyone had omicron, and left a message in the portal to make an appointment on January 2nd, and they were closed for break. When they reopened on the 3rd, I had an appointment for 7:30pm. When I spoke to him I said "I am surprised you were able to take me. I thought you guys closed at 7." He said "We do, but there are a lot of sick people right now." After 5 YEARS of trying to find a doctor who would take my symptoms seriously, Dr. Hoppe referred me to the gastro who determined my gallbladder had been working at 21%. After FIVE YEARS of pain, constant nausea, and more, I am FINALLY comfortable. I could cry. Everyone I send their way, which is about five people at this point, loves them. Everyone I know who goes there, loves them. I cannot refer them enough. Go, go, go. Make the call. They're amazing.

Terrible communication. Can never get in contact with them. I've been calling and leaving…read morevoicemails for weeks.

Terrible communication. I had blood work done about 3-4 weeks ago, decided to follow up about the…read moreresults. I've been calling for 2 weeks now, there's always an answering machine saying office is closed. Left voice mails and text messages as well but still no response. I'm not sure how they're running a primary care clinic when its impossible to reach out to anyone in this office. At this point i'm about to just change my pcp and redo my physical for the year. Such a waste of time