I love this location! Everyone is friendly and fast. It's easy to find parking (and free!). And the…read moremain waiting area is comfortable with lots of stuff to distract the kids. Wonderful doctors!

Open in the evening and on weekends for emergency child care. Customer service was great, clean…read morefacility and friendly staff. Very helpful with my daughter's illness over the weekend. I do wish the Doctor would've been a little more gentle checking my daughters ears but other than that it was a positive experience and would go again in an after hrs emergency situation.

Extremely disappointed this morning. Called at 8:30am for a sick visit. Lines busy and left a…read moremessage. No phone call back by 10:45am. Tried again to receive a live person who told me they are full and to go to urgent care. Thanks for nothing. Now scrambling to urgent care.

I have been bringing both of my children here for over 14 years and never imagined I would be…read morewriting a review like this. A pediatrician's office is supposed to be a partner for families throughout childhood, but the care and attitude here have completely changed since the practice was bought out. What used to feel supportive now feels cold, disorganized, and dismissive. Phone calls are confusing and unhelpful. The online system is clunky. Simple requests like filling out a camp form turned into wasted hours because of their rigid policies and errors. The staff no longer guide or support parents. Instead, you have to guide them through what should be their job. The final straw was my son's recent appointment. Scheduled for 2:10, I left work early, pulled him out of school, fought through construction and parking, and walked in only a couple of minutes later. Their own staff delays checking me in pushed us over their supposed cutoff. Instead of compassion or an apology, I was met with indifference and told to reschedule. No acknowledgment of the effort or disruption to my family. Just a cold refusal. After years of loyalty, I am disgusted by how little they seem to care about kids and families now. I used to recommend this office to everyone. Today, I would strongly warn others to look elsewhere.

I have taking my children to Kids Plus for almost 16 years. The staff has always been wonderful,…read morehowever their new patient portal is horrible. I have zero access to any of my child's vaccinations, growth charts, and future appointments. I have been back and forth for weeks with the help desk who has been zero help. It's so frustrating.

The staff here is so friendly. I'm a first time mom so naturally I always have some questions and…read moreconcerns. They call back in a timely manner and are very kind and helpful. We interviewed Dr. Tyson to be my daughters doctor and decided to go with him. We had a few appointments with him after she was born then he was out of the office for quite some time. Apparently he no longer takes patients at the Robinson location and only works out of the Mt. Lebanon location. Wish they would've relayed that message to me at the beginning because I live closer to Mt. Lebo. We began to see Dr. Range while Dr. Tyson went MIA. She is great and we've really taken a liking to her so we still go to the Robinson location. The Mt. Lebanon office is open on Saturdays, which is great for unexpected doctor visits.

This office is fabulous. Dr. Tyson has been my children's doctor for years now. Very recently,…read morethere have been apparent changes in the office. The Mt. Lebanon office had a very "homey" feel but it looked a little dingy honestly. I took one of my children to the office last week and the office is remarkably cleaner and looks more organized. We had a nurse named Amber take us back and I can't say enough good things about her. She was so sweet and upbeat. We were concerned about strep so he needed to have that awful test done. He started getting panicky but she was so patient and gentle with him-kneeling down in front of him and explaining things in a way he could understand. Definitely recommend this practice.

A few years ago, I would have recommended them to anyone for their children. Then they started…read moreclosing offices and every time we went, we had a different doctor because the last one was no longer there. Now since they switched to WVU medicine, it's even worse. The doctors could care less. The nurses at the Robinson office are what has kept me there, they are amazing, but sadly, I will be switching providers.

My children have been patients here for the past 7 years. I would have recommended them a few years…read moreago, but now I would not. In the middle of the night my daughter was very sick and I needed a call back from the doctor, when I went to call the office number it was disconnected. They have been my their only pediatrician. So imagine my disappointment to find out the phone number was changed that way. Very poor communication. Not what you want.

The facility is overall put together. They have plenty of toys and things for the kids to do while…read morethey wait. The staff is helpful and nice, even when you would think it would be too overwhelming. Every time we come for an apt or sick visit, it is pretty busy. They never make you wait too long once you are back in the exam rooms. I have not had a bad experience with a physician so far. They are always nice and attentive to the patients and answer any question I may have, as a dr should. I never felt like they were in a hurry to get out of the room. My only complaint is that it may take a while to have a script called in when they are busy. That's all.

very caring doctor (Aizooky) and NP (Ashley). I've been seeing him since 2004. He is an astute…read morephysician and as a RN at a big city hospital he was such an excellent diagnostician that the ENTIRE staff in our unit went to him for primary care.

I would not recommend this office. They were extremely callous and unfeeling toward myself and my…read morehusband. I suggested my husband switch to Noble Care. My PCP left the practice, but I was assured the remaining physician was equally great. That is not the case. They sent my husband a letter basically saying they would no longer be his doctor because he was disrespectful on a phone call. He was trying to relay that he was following the bottle instructions of the medicine prescribed--the staff was very condescending. When I wrote an email explaining the mistake and that I would be looking for a new PCP--they never responded and removed me from the portal--without a single word--I assume I will get the same email as my husband. I am still shocked at their behavior.