Poor care and business for long time families. My family will no longer be trusting AHN. It's all…read moreabout the money folks.

Pediatric Alliance is the perfect example of a hospital system running a pediatric practice: you…read morebasically are going to WalMart in order for what they call "care". Big corporate and your pediatrician should never go together but here we are. You can never get through to anyone on the phone. They never call you back. When your child is truly sick, Pediatric Alliance is not there for them. They literally referred us to MedExpress or Children's Hospital UPMC South in Bridgeville last week. Gone are the days of a pediatrician actually knowing your child and his/her medical history.

I have been bringing both of my children here for over 14 years and never imagined I would be…read morewriting a review like this. A pediatrician's office is supposed to be a partner for families throughout childhood, but the care and attitude here have completely changed since the practice was bought out. What used to feel supportive now feels cold, disorganized, and dismissive. Phone calls are confusing and unhelpful. The online system is clunky. Simple requests like filling out a camp form turned into wasted hours because of their rigid policies and errors. The staff no longer guide or support parents. Instead, you have to guide them through what should be their job. The final straw was my son's recent appointment. Scheduled for 2:10, I left work early, pulled him out of school, fought through construction and parking, and walked in only a couple of minutes later. Their own staff delays checking me in pushed us over their supposed cutoff. Instead of compassion or an apology, I was met with indifference and told to reschedule. No acknowledgment of the effort or disruption to my family. Just a cold refusal. After years of loyalty, I am disgusted by how little they seem to care about kids and families now. I used to recommend this office to everyone. Today, I would strongly warn others to look elsewhere.

I have taking my children to Kids Plus for almost 16 years. The staff has always been wonderful,…read morehowever their new patient portal is horrible. I have zero access to any of my child's vaccinations, growth charts, and future appointments. I have been back and forth for weeks with the help desk who has been zero help. It's so frustrating.

I have been taking my daughter to Heritage Valley Pediatrics since she was a toddler and she is now…read more13. It is so convenient I live in Hopewell and they have a office right up the street 5 minutes from my home along with 4 other locations in Beaver, Sewickley, Chippewa and Calcutta, OH. They also started a quick care clinic and as long as you have the app and have filled out a form if your child is sick you can go on there and schedule your child a sick appointment early in the morning, I think as early as 8 a.m. Their Beaver office also has late hours during the week and Saturday morning hours which is very convenient if you work a 9 to 5 and need to take your children to the doctors.

Dr. Shergill takes outstanding care & time to treat all of his patients. The nurses also treat you…read morewith kindness, they make you feel like you're the only patient there.

Dr. Shergill has been my daughter's pediatrician for over 12 years. He is a very gentle and…read moreknowledgeable doctor. It is always very comfortable working with him, and he tends to his patients very well, making him the ideal doctor for any kid.

The staff here is so friendly. I'm a first time mom so naturally I always have some questions and…read moreconcerns. They call back in a timely manner and are very kind and helpful. We interviewed Dr. Tyson to be my daughters doctor and decided to go with him. We had a few appointments with him after she was born then he was out of the office for quite some time. Apparently he no longer takes patients at the Robinson location and only works out of the Mt. Lebanon location. Wish they would've relayed that message to me at the beginning because I live closer to Mt. Lebo. We began to see Dr. Range while Dr. Tyson went MIA. She is great and we've really taken a liking to her so we still go to the Robinson location. The Mt. Lebanon office is open on Saturdays, which is great for unexpected doctor visits.

This office is fabulous. Dr. Tyson has been my children's doctor for years now. Very recently,…read morethere have been apparent changes in the office. The Mt. Lebanon office had a very "homey" feel but it looked a little dingy honestly. I took one of my children to the office last week and the office is remarkably cleaner and looks more organized. We had a nurse named Amber take us back and I can't say enough good things about her. She was so sweet and upbeat. We were concerned about strep so he needed to have that awful test done. He started getting panicky but she was so patient and gentle with him-kneeling down in front of him and explaining things in a way he could understand. Definitely recommend this practice.

The facility is overall put together. They have plenty of toys and things for the kids to do while…read morethey wait. The staff is helpful and nice, even when you would think it would be too overwhelming. Every time we come for an apt or sick visit, it is pretty busy. They never make you wait too long once you are back in the exam rooms. I have not had a bad experience with a physician so far. They are always nice and attentive to the patients and answer any question I may have, as a dr should. I never felt like they were in a hurry to get out of the room. My only complaint is that it may take a while to have a script called in when they are busy. That's all.

A few years ago, I would have recommended them to anyone for their children. Then they started…read moreclosing offices and every time we went, we had a different doctor because the last one was no longer there. Now since they switched to WVU medicine, it's even worse. The doctors could care less. The nurses at the Robinson office are what has kept me there, they are amazing, but sadly, I will be switching providers.

My children have been patients here for the past 7 years. I would have recommended them a few years…read moreago, but now I would not. In the middle of the night my daughter was very sick and I needed a call back from the doctor, when I went to call the office number it was disconnected. They have been my their only pediatrician. So imagine my disappointment to find out the phone number was changed that way. Very poor communication. Not what you want.

I didn't realize you'd end up seeing many different doctors within one practice, I just assumed…read moreyou'd have the same doctor over and over. It bothered me at first, but now I kind of like it for multiple reasons. Doctors are human beings too, so often their personality will show. I like the idea of skipping around to the different doctors in this practice because you hear many different opinions. Basically, I feel like it will even itself out that they'll say, you have a healthy child! But also, there could be some useful tips and tricks certain doctors can give you. I do have my favorites I will say. I like Dr. Grudziak, she's no-nonsense but very logical. Dr. Aracri is the main doctor in this practice. He's also a nice guy and very to the point, which I appreciate. I also like the nurse practitioner Chelsea Raffa. I feel like she's the most caring and sympathetic of them all. So if you're looking for someone warm, she's your gal. You can get in pretty quickly too considering there's so many doctors. The 24 hour hotline is slightly confusing if you call after business hours. It's usually for an emergency and the doctors who call you back aren't very helpful. Usually they'll just say, go to the ER. I wish there was a better system in place... But that's the state of our healthcare now unfortunately. I will also give a shout-out to all the nurses, who have all been very friendly and kind to my son. Considering they're the ones with the hard job of administering shots, they are SUPER quick and sometimes I blink and miss it... Until my son starts crying of course! But I appreciate that they don't mess around. Never a long wait to see the doctors either. So overall I have been very happy with my experience with them!

Upon the birth of my son, now 3, we had gone to the Greentree branch of Pediatric Alliance. We ran…read moreinto trouble from the get-go, but as a new mom, I didn't know what to expect. What was normal? I didn't know. When my son was born prematurely, Dr. Aracri was very supportive and helpful in assisting us with getting our baby sleeping at a better schedule. However, when I told him I thought my son had acid reflux during our first monthly visit, he dismissed it. As a result, I was not able to breastfeed my baby because by the time he was given medicine to help him, after the three weeks of took to work, my baby wouldn't feed anymore. Because our son was premature, I anticipated that he might be delayed. This was something I expected to be helped with, but I can honestly say I did this completely on my own. They never brought up interventions; it was me just guessing my way through this the best way that I could. They gave me a flier with phone numbers to a place I could call in Beaver. Well, I live in Allegheny County, so once again, I was on my own. I set up everything (OT and PT, while also finding companies that would help my son for free) without any help and support that I really needed. He was also diagnosed with eczema. We were given tons of treatment recommendations, including steroids, which made everything far worse. Now that we're at a new pediatrician, they have checked his skin and said the reason nothing worked for three years is because he doesn't have eczema at all; he has keratosis pilaris. We had an especially alarming situation when my son was 2.5 years old. For privacy reasons, I don't want to go into too many details, but they missed something HUGE that my husband ended up discovering. This huge medical problem had to be dealt with by surgery at Children's Hospital, but the doctor who was at this appointment when my husband mentioned it acted like it was no big deal! I was so stunned that this had been missed at so many appointments that I didn't even know what to say. I felt like I had failed my child by bringing him here in the first place. We had already decided to leave but we're trying to find a new place when we ended up back there for strep throat. Dr. Zervos actually asked ME what the most recent antibiotic he had been on. I had no idea! For some reason, they had not transferred the file from when we had gone to a Children's Hospital branch the last time. As a result, they gave him the wrong prescription, which we gave him, then had to cal them back. Suddenly, they had the file and called in the correct antibiotic. Please don't bring your children here. They are not thorough and do the bare minimum. Your kids deserve better and you deserve the peace of mind that comes with having people really pay attention to your child.

Dr. David Mosman is an excellent Dr. His staff is effecient and professional. There are many…read morepatients that go to his office. At the time there 2 Dr's and several physicans assistances. If you have a PA for an illness visit and don't agree with them, you can ask for the doctor to step in and he will. He has younger kids still (9-12ish in age) so it's nice to know that he is still dealing with parenting issues like the rest of us. The wait to get into an exam room sometimes takes a while, and once in the exam room the wait usually isn't too bad. I have found that from the time you sign in until you leave for a 'typical' (well visit, cough, low fever...) visit it about an hour. We have been with dr mosman for 12 years and have never been dissapointed or steered in the wrong direction.

From the owner: David Mosman, M.D., is a member of Wheeling Hospital's Center for Pediatrics. He received his…read morebachelor's degree from James Madison University and his medical degree from Virginia Commonwealth University. He served his pediatric residency and internship at the Naval Medical Center in Portsmouth, VA. Dr. Mosman is board certified by the American Board of Pediatrics

I wanted to send a message to let you know what a bad first impression and experience I had today…read moreat your McMurray children's location. I had called for information regarding your walk in children's clinic on Washington Rd in McMurray. Online the hours are stated to be 8:30 am, but I reached the after hours staff instead. I inquired about the walk in service stating we are new to the area and do not have an established pediatrician, but this location was in network. I was told I could come in for care for my son who has had a fever for 5 days. I walked in right after opening and the from desk staff member (middle aged, bob length light hair with glasses) was extremely rude from the get go. I asked about walk in service and said we weren't current patients, she actually scoffed and laughed at me and spoke to me as if I was ignorant asking me if I actually thought I could establish care during walk in hours and that we could not be seen. I asked where we could go and she just sighed and opened her mouth and stared at me without even a suggestion like MedExpress or the evening children's urgent care. I wish I could properly convey to you her words and attitude. In all of my years of having to deal with doctors, she was the absolute rudest person I have met. First of all, your website does not state same day walk in appointments are for CURRENT ESTABLISHED patients only. Second, I was given wrong information from the after hours staff. Third, I had no reason to be spoken to in that manner in front of a room of parents and my son who was asking why they would not see him for care. I was on the verge of tears. No parent who is in with a sick child on a Friday morning is having a good time. I get we all have bad days (mind you I have had a feverish child for 5 days so I am one of them), but this was uncalled for. I have yet to establish a primary office after moving to Pittsburgh, but I will certainly never go back to that office. In fact, I am shopping around for open enrollment for next year and this really left me with a bad impression of UPMC as a whole. I am not asking for anyone to bend over backwards for kindness, but my son and I certainly did not deserve her attitude. She (I wish I had her name but I can give a full description ) does not deserve to be in a room representing your office. I sent this to the UPMC staff as well. Regards.

This practice is amazing. My son has complex allergies and often sick and no matter how much I call…read moreor go in they are always kind and never make me feel shameful for being anxious and cautious. All the doctors are great but Dr. Mistry and Dr. Gosling are exceptional and can never be replaced !