I love this office! It's always very clean and also Dr. Justin is a rockstar. He has helped me when…read moreI had back pain and his recommendations to specialists were great too. I had successful surgery thanks to his recommendation. I've been with them since they opened their office here in Sherman and recommend them to all. His office being open on weekends is especially convenient as my working hours make it hard for me to go to the doctor during the week.

Used to be great and I really like Dr. Justin. However the office staff is now unprofessional and…read morerude. in May I had to call three times to get prescriptions actually called in to the right place, I was polite, patient, waited a week between calls to check on it so it was about three weeks before it was resolved. I left a message to ask a question of the doctor and three weeks later still no answer. When I called to cancel an appointment two days in advance and set up an appointment for an injury that required urgent care I was met with short, snappy, unprofessional communication. Clearly Amelia was annoyed to talk with me and yelled at me that she has put in a million pre authorizations for medication prescribed and she refused to do it this time when it was prescribed and she received the request. I let her know I can see I am annoying her and I am good and ended the call. This person called my phone number three times and left a very rude voice mail telling me she would "let Dr. Justin know about this phone call." Hopefully they have recorded monitoring and he can listen to the call and hear how she talks to patients. Also, I can leave a doctor office if they have a terrible office staff if I choose. I shouldn't be harassed by the entitled office staff that refuses to do their job and instead calls me to attempt to scold me twisting the conversation as evident by the voicemail she left. Now 6/26 I got a letter dated 6/15 that they are choosing to drop me as a patient, of course it's received over ten past when it's dated. I highly recommend just staying away unless you enjoy a dumpster fire office.

I have never written a review but felt compelled to write this one in the hope it will help others…read more Some years ago I developed two spots on my lower left leg. I didn't think much about it and used every ointment imaginable to treat but the spots only got worse. I then resorted to home remedies that included coating the two areas with honey and avocado. None of these treatments helped and both of these areas had now become very painful, inflamed sores that created hole like indentions in my leg. The wounds were now extremely painful 24/7, very swollen, and there was a discoloration of the skin. I didn't know what was wrong, where to go, or who could help me. I can't begin to express how blessed I was to schedule an appointment with Dr. Hayes. Someone was finally able to tell me what was wrong and how he was able to medically treat in order for the wounds to heal. He explained that I had Venous Disease and the wounds were venous ulcers that would never heal without proper medical treatment. Dr. Hayes has performed more than one vein procedure for my chronic venous insufficiency and have all been very successful. I hope this helps others who might be undergoing a similar situation. If you need an excellent vein specialist, please contact Dr. Clint Hayes. Respectfully, Connie Holt

Christian based health care…read more Dr. Hayes is fantastic. (He's a coffee lover, so I have that in common with him) Wait times in waiting room are pretty short, be prepared to wait in the rooms, though. Rooms are cold! Procedure room is cold, too! (FYI they do have heated bed for procedures which is super nice). But your hands and feet will be COLD. ESP. If they do another procedure before yours while you are laying there . Prep is COLD, too! Ahhh warm that up, lovies! Don't worry about the sour face on one of the front office staff people. It's nothing personal. I think they are just focused or something. The nurses are all friendly. (She could smile more, but whatever. She's never rude or anything, so must be a demeanor thing.) They are all down to earth and personable. Fee free to ask questions. They should give out coffee to warm you up in the rooms, maybe music or a television would be useful. ‍ The care was great, so def. would refer!

Dr. Mac has been my Dr for over 15 yrs. We live 60 miles away now and still go to him..read more

Healthcare in this country is such a joke. If you want your medication refilled they MAKE you come…read morein for an office visit just so they can charge you another $100 for every visit. All they want is money. Mind you, health conditions don't just GO AWAY, so of course I need the medication refilled. And they didn't even tell me it would cost anything for the consult. Do better. It's disgusting.

Melody Barker is our primary physician and she is very thorough, good bedside manner a nd…read moreknowledgeable. She has a pleasant personality.

I have been going there for 20 years. I have seen 3 or 4 different Doctors and 2 Nurse…read morePractitioners. My husband also goes there. Usually doesn't like some Doctors. But both of us feel very comfortable and appreciate the care we have been given.

I have had many procedures done at Baylor Scott and White Surgical! Always got top notch care! They…read morealways explained everything very well from the anesthesiologist coming in to introduce himself to the nurses that will be back with you! I'm deeply sadden they won't be doing Medicare/medicaid anymore

Re: Pam ~ Radiologists…read more Went in for a sonogram. Had the pleasure of meeting Pam the Radiologist. She was very kind, and attentive. I was comfortable during the entire procedure. It was done in a timely manner and I was in and out within a very reasonable amount of time. Thank you Pam and the entire team here. #ShermanTexas #GraysonCounty #04-24-2024

I've been seeing Dr Laing for some years now. I won't go to anyone else, unless she refers me to…read morethem. Very down to earth and easy to talk to. Takes the time to listen, not assume, then takes care of the patients needs! I absolutely love her!

Very Disappointed. I have limited PTO and I was really looking forward to speaking with the doctor…read more After a long time in the waiting room I finally saw Dr. Laing. During the visit I mentioned three health issues that I'm struggling with 2 of which need prescriptions. She didn't ask questions or address two of them! After the brief visit she disappeared to write notes and I had to wait again for a long time until she came back. At the last minute of the appt., while walking away from me, she remembered that I needed one of the prescriptions and then disappeared. What? How is this a quality visit? I wasn't listened to or respected. I could have stayed home with my PTO. Needless to say, I won't be coming back. Writing this review so others won't waste their time.

People and families have ups and downs and ours is no exception. In our case, we consider the…read morehealth of our son, as with everyone in our family, vital to our collective well-being. For more than two decades he had been the dependable go-to-nurse in a government hospital tending to mentally disturbed patients. Since last year our son's health suffered as the cumulative effect of a punishing work condition such that he needed medical care himself. Unbelievably, Los Angeles, California, with all its reputed cosmopolitan advances and progressive pretensions, proved direly incapable of providing satisfactory medical care when needed most. It's either that doctors don't service my son's insurance coverage or that their schedules were top heavy and for many other reasons. The couple of medical providers we ultimately contracted had their own sweet times of when to engage a patient such that there were emergency situations and they would not even pick up the phone. My son's employer also has doctors but they, too, were found wanting. My wife and daughters would take turn pleading, crying over the phone asking office staffs to connect then with the doctors, to no avail. There was someone we had been addressing as "Doctor" for sometime only to find out that he's a nurse practitioner. There were instances of seriously wrong medications prescribed resulting in my son's ailment turning worse. A Texas-based daughter brought to our attention Dr. Robert Hernandez of Primary Medicine of Sherman and, boy, he's heaven sent as far as we are concerned. In the words of another daughter, Dr. Hernandez is a doctor who cares, the kind of Primary Care Physician we're looking for his brother and everyone in the family. Laymen that we are, we, nevertheless, are capable of discerning the wide chasm of difference between our sad experience with California's medical world viewed in the prism of Dr. Hernandez' humanity, very capable hands, and sincere care of patients. Friendly office staff, too. As a matter of fact, we're in the process of resettling in this part of Texas so that everyone in our family can avail of Dr. Hernandez' care and expertise. I'm sure this is only the first of our shared observations for the benefit of everyone in need of competent, patient-oriented medical provider. At our first meeting with Dr. Hernandez, we feel that he was not just a doctor of the body and mind, but of the soul, as well, because he reaches out to our deepest longing for a friend, a confidante and someone akin to family, who we are not afraid to share our deepest fears and anxieties with. We feel safe with him both physically and emotionally, confident that he is someone who will be there for us. We look forward to more productive and more meaningful association with Dr. Hernandez and we wish many more will come to know him, as well. We certainly are not putting any pressure on the good doctor with unreasonable expectations because we know that all patients at Primary Medicine of Sherman are being treated equal. We just want him to know that we are grateful for all that he has done for our family. Thank you, Dr. Robert Hernandez!

Dr Hernandez and his office staff are great. He really cares about his patients and it's easy to…read moremake an appointment and the wait time is great. No need to look for another doctor, you've found the right one here!

Great Doctor ... honest, caring and awesome surgeon. If you need answers this is your doctor…read more Thank you for your great care!

Orthopedic Surgeon in Sherman. Very thorough, on time and to the point. Office staff was welcoming…read more- further, I was early but not made to sit in the waiting room. This is a very professional office with knowledgeable staff.