Great service, fast check in, paperwork fast and easy, Nurses were super nice, Dr was straight…read moreforward and explained everything well. Tests done, Xray done and check out was quick. I recommend to all. I will be using them again as needed.

Just want to let all seniors know that they do not take Medicare or any Medicare Advantage plans…read more If you are older go down to the ER at Sherman. They are affiliated with TMC and they will take care of you.

For being a Baylor Brand I expected better efficiency or at least correct care. I brought my six…read moremonth old daughter in for an ear infection, cough, and fever. We saw PA Fakkel after waiting a long time! We rushed over to the pharmacy only to be told that the dosage on her amoxicillin was extremely incorrect. The pharmacist said he wouldn't even give it to his toddler but yet this provider prescribed it to my six month old baby. The pharmacist called the office only for it to be closed. The pharmacist was my angel and my saving grace. He had to re-calculate dosage based on her height and weight. Something that the provider should have done. Instead, I waited at the pharmacy with a screaming baby. I went to this urgent care because original pediatric urgent care was closed, at this rate I'd rather take my daughter to the ER and pay a higher deductible than risk an incorrect medication ever again.

Baylor Scott and White Hospital is our favorite Hospital to go to when needed. Always Been Going…read morehere for 10 years now. They are Very caring, Honest, Trustworthy Plus the staff are incredible. Especially "Kim" in the Radiology Department. She is Absolutely The best in the Business. She's definitely a Breath of fresh air To Deal with too. Caring, Answers all of our questions when we have questions Very Nice person as well.

I was so impressed by the whole staff from the young man at desk to the Nurse and doctor and the…read morelady that came in to do that cat scan. We went to TMC 1st around 10:00 Monday night and at almost midnight still had not had anything done but basic questions and a urine sample. At with room FULL and a staff that was had the attitude I am just here for a check. We as well as a couple others gave up and left. After the 2 hours we were told it could be at least 6 to 8 more hours before they would see us. So my wife decided to call here and was told no wait come on in. So we got there very nice place very clean. It was just a matter of a few minutes from filling out the paperwork they got us to the back and Ray Lynn took great care of my wife. And then doctor Blake came in very professional and nice. Even with all that was done we were there only about 2 1/2 hours. They did find she had a kidney stone got her on some antibiotics and something to help with the pain. Got us on our way and back home before we would have not yet even been seen at TMC.

I will not be coming back here ANYMORE. They didn't take me seriously at all. They gave me a…read moresteroid shot and took X-rays. One thing that made me decide to not come ever to this ER is that the nurses asked me if I was trying to be pregnant or if I could be and I told her yes to both and told her everything I have done at home to figure it out and still didn't care and just took the pictures. Yes I know they are not obgyns but at that point you would think they would have tested me through blood testing before taking X-rays on me. MIND BLOWING HONESTLY

I have had many procedures done at Baylor Scott and White Surgical! Always got top notch care! They…read morealways explained everything very well from the anesthesiologist coming in to introduce himself to the nurses that will be back with you! I'm deeply sadden they won't be doing Medicare/medicaid anymore

Re: Pam ~ Radiologists…read more Went in for a sonogram. Had the pleasure of meeting Pam the Radiologist. She was very kind, and attentive. I was comfortable during the entire procedure. It was done in a timely manner and I was in and out within a very reasonable amount of time. Thank you Pam and the entire team here. #ShermanTexas #GraysonCounty #04-24-2024

Absolutely love this clinic and the staff! The clinic is always super clean and the wait times are…read morevery reasonable! Especially for an urgent care.

Used to be great and I really like Dr. Justin. However the office staff is now unprofessional and…read morerude. in May I had to call three times to get prescriptions actually called in to the right place, I was polite, patient, waited a week between calls to check on it so it was about three weeks before it was resolved. I left a message to ask a question of the doctor and three weeks later still no answer. When I called to cancel an appointment two days in advance and set up an appointment for an injury that required urgent care I was met with short, snappy, unprofessional communication. Clearly Amelia was annoyed to talk with me and yelled at me that she has put in a million pre authorizations for medication prescribed and she refused to do it this time when it was prescribed and she received the request. I let her know I can see I am annoying her and I am good and ended the call. This person called my phone number three times and left a very rude voice mail telling me she would "let Dr. Justin know about this phone call." Hopefully they have recorded monitoring and he can listen to the call and hear how she talks to patients. Also, I can leave a doctor office if they have a terrible office staff if I choose. I shouldn't be harassed by the entitled office staff that refuses to do their job and instead calls me to attempt to scold me twisting the conversation as evident by the voicemail she left. Now 6/26 I got a letter dated 6/15 that they are choosing to drop me as a patient, of course it's received over ten past when it's dated. I highly recommend just staying away unless you enjoy a dumpster fire office.

Nurses and techs great. There for 3 days. Never saw a Dr. The NP was a poor listener. Left more ill…read morethan when I arrived. Was glad to get out of that place.

I came into the ER for esophagitis on December 20, 2023, and Dr. James Frame had me in and out…read moreafter the diagnosis. I totally recommend anyone to come here.

I was via this place during the passing of my father and there were times that a new nurse would…read morecome in, me and my Dad's wife and not say nothing, and or be rude. The Hospice people were very nice and kept the family updated. Sherman is in need of another hospital . If you have an emergency you really have no choice. I had a situation when I went to Wilson and Jones and had to be moved to this hospita, and a situation when I went for supposedly was a simple procedure that became a hellish nightmare with the suppose to be patient advocate, who never talked to me covered for a few horrible nurses actions, the actions of a ultra sound blood taking person. Then I had an Indian nurse who did not know how to listen to a heart and at the same visit said she read my vitals and the readings were not good, but the one nice nurse was in the room and advised her my vitals were good that day and the prior day. The Indian nurse looked at us and ran out of the room. There are several rude nurses and many non-American doctors. Also, if you or a family member need rehabilitation services after a visit, please look take a look at all available rehab places. The Reba Rehab people, who are part of TMC are on the facility to try to influence you to their rehab facility. The only reason a gave two stars is due to my visits with the facility, the team of doctors that placed my stent were all true professionals and the hospitality they all showed was true and very nice. Oh, another bit of information to know. The transfer ride in the ambulance from Wilson and Jones, which is only a couple of miles apart, cost $700.

A very heartfelt Thank You to the hard working nurses on the 500 floor. I just had my first stay…read moreat TMC and I couldn't have been more impressed by their care and concern. Thank you again for being so helpful, courteous, understanding, and also for putting up with me! C.L.