I had an issue with my Cub Cadet tractor and decided to call a local shop. I am so glad I did. Josh…read moreand his son are very professional and responsive. They had issues trying to source the problem and after countless times trying to get answers from the manufacturer, they had figured it out. Tractor is running good as new! I would highly recommend J&M Small Engine Repair inc. Eric J.

Great service with hassle free pickup and delivery of our large snowblower. Scheduling was easy and…read morethey were flexible to take the unit from behind a fence while we were not home.

Great selection, knowledgeable salesperson. Low pressure would recommend after this being our first…read moretime shopping at Grand Appliance in Lake Zurich.

From start to finish the process was wonderful!! Went to LZ location was met by Anthony H. Who was…read moreknowledgeable and anwsered our questions and gave honest feedback and suggestions. The delivery / Install team was Awesome as well. They went above and beyond and couldn't be happier. They paid attention to details were kind and arrived on time as promised. 90 Jem Nicasio z27 2- THANK YOU SO MUCH!!

Bill W. I had some issues with a Farm & Fleet battery, I…read morebrought it in to the Woodstock Il store on Tuesday 3/3/26. The shop assistant manager Mike couldn't had been nicer, he addressed my isuues and replaced the battery at no charge. I will be back the next time I need anything automotive. The service that I experienced was outstanding.

Sexist selection. Only one option for women's steel toed boots and no women's safety gear…read more(reflective clothing). There was a great selection for men in both

Everyday I am so thankful that we have a store like this in our town. And they have so many things…read moretoo. Garden, tool wear, signs, gadgets, gizmos, what's-it's. I love that I can get my fishing license and a tall piece of wood at the same time. My ONLY thing, and I know they don't really have any control over this--I wish there were more wood selections for crafts and stuff. I'd never have to go to dekalb if that were the case. I love this ACE!

Quick, easy to find what I needed and friendly staff at checkout. Item was in stock and reasonably…read morepriced. It did not disappoint! Thank you!

Frustratingly, they cannot accelerate the delivery of out-of-stock items. We needed common 4.25"…read morecrown molding, but it was out of stock. They could identify stores many miles away that had hundreds of feet available, but could not arrange transfers among stores. A well-run business should be able to restock items that customers need.

This isn't my usual home depot, so I've only shopped here a few times. I stopped in for a few…read morethings for my garden and found everything I was looking for quickly. The outdoor area is well set up for the season with the the overflow in the parking lot. My only issue was the selection of bamboo stakes was slim. The ones they had were a bit beat up, I bought some anyway and they should be alright but some of the ones left over... not so much. This place has an outdoor self checkout system, which was new to me but easy to use. They thankfully still have a checkout person if you need help or have questions. A bit more expensive than some local competitors but good enough for a quick shop.

After checking with the BBB, I went ahead and ordered a PTO generator from the same vendor as Kyle…read moreK. Once the purchase had been posted to my credit card things went awry. After a number of e-mails and evasive answers, I finally got the PTO generator, and it was not as ordered; there was no power panel. I went directly to Mecc Alte USA/Canada customer support with my problem. Mr. Jon Schmidt quickly responded. Once I laid out the issues he went above and beyond anything I could have expected to make things right. I'm 72 years old and I can honestly say I have never had such superior customer service and support over these years. I would highly recommend Mecc Alte USA/Canada to anyone. Thank you, Mr. Jon Schmidt!

My husband and I recently had an issue with our generator on a boat we purchased last month. Jon…read moreSchmidt, with Mecc Alte was EXTREMELY helpful. He walked my husband thru several tests to diagnose the problem, expedited the shipping of the needed replacement part, and then spoke to my husband again after installation. We simply cannot thank him enough for all of his help in getting us back up and running. Thank you Jon, and thank you Mecc Alte.

I needed paint for my shed and saw it was on sale here so I went because it's close by. I noticed…read morethe paint I wanted wasn't the same price as advertised so I asked for help and a very unpleasent older man came over and said I don't know what to tell ya pal that's the price and walked away. I brought up the price on my phone found him again and showed it to him and although he obviosly didn't want to look and be bothered he glanced quickly and said that's only the price if you order online and tried to walk away again. I got frustrated and spoke in a louder than normal tone and said so your telling me you won't honor this price? He responded angrily and said why don't you just go down the street to JC Licht if you don't want to buy it here and walked away/

Ace has a sign that they refill propane tanks. I went in and ask an employee if I could have…read moresomeone refill my bbq sized propane tank. He said they were busy. He went on to say that he normally does this but he has already worked two hours overtime. And, he said that no one at the store could help me today. I want to support local the local hardware store despite the higher prices. However, he will not be back at this Ace location.

I had two bicycles that needed tune up. No repairs needed, just a tune up so I would feel better…read moreabout my wife and my daughter riding them again after a few years of non-use. I got a call that the bikes were ready the next day. Upon picking up the bikes and bringing them home, I test-rode them around a block. I found a couple of minor issues with my daughter's bike. The brake was very soft. It felt like either the pressure on the brakes were not high enough or the brake pads were worn out. The gears when in the middle sprockets were making slight noises as if the chains were touching something. Neither were big problems, and I took the bike back a few days later. Keith adjusted the gears to solve the chain noise problem, but declared that there's nothing wrong with the brakes. More serious problem occurred with my wife's bike. When first brought back from Keith's shop, I had my wife ride it around the block to make sure she was comfortable with all the settings. Everything seemed fine at first, but after about 10 mins of riding (she was beginning to enjoy it kept going the blocks and I was following her on a scooter), she all of sudden headed into a ditch and fell over. It turns out one of the pedals fell off because it was not screwed on all the way. After walking the bike back home, it was simple enough to re-screw on the pedal, but my wife ended up with a bruise on her shoulder. When I mentioned this to Keith when I went back with daughter's bike, he said the pedals were on perfectly when it left his shop, and implied that somehow we did something to loosen it up. I may not be a bike expert, but I have screwed on and off a few pedals in my life. Keith was pretty friendly before but turned less than friendly at that point. I can't speak to the quality of service with the mowers and other small engine equipment since this is my first interaction with them, but it feels like the bicycle side of the business is an add on service and that they are not really experts with the bicycles. I went to Keith's Bike and Mower because they quoted me lower rate than other bike shops around my area. At this point, I feel that was a mistake.

We've been bringing our bikes to Keith's bike and mower for many years and have always got…read moreexcellent service. Keith is very personable and friendly. I like that I can call the owner on the phone if I have a question. I trust him and won't bring my bikes to anyone else when they need repairs. Because I am also a business owner, Keith asked my advice about a recent bad review by Dan S. and after talking with him I feel I should debunk it. Keith's description of the situation couldn't be more different than Dan S. posted on Yelp. Keith said Dan S. came in and had two bike repaired and he repaired them to his usual high standard. Dan S. called a few days later saying he heard a noise on one of the bikes. Keith said to bring it back in to be adjusted for free. The problem was an adjustment and was fixed in five minutes. Then on the way out the door Dan S. stated out of the blue that his wife fell off the other bike because a pedal fell off and started saying Keith was negligent and complaining that he wanted his money back. Keith told me he was very respectful to Dan S. but could not be held responsible for what happened with the bike days after the repairs were done and asked why Dan S. didnt bring in the bike since it was a serious accusation. Dan S. had no answer for him and left angry. Sounds like a shakedown to me having gone through it myself. Guy wanted something for nothing and Keith didn't give in. Keep up the good work Keith we're rooting for you against all the trolls on Yelp!