They carry ZERO fishing supplies!!!! They seem to be good…read moreppl but tjeu do not off help!!! I literally walked by an associate looking lost on purpose and confirmed my theory: They either are clueless or just dont give a fu$%!!!!!

Love this store so much!!! It's so organized and packed with gourmet high quality products and I…read morewas able to successfully find a Lionel Messi Jersey to wear for Halloween to celebrate one of my all time Favorite Futbol Players ;0) I also found an adorably fun Plushie Shark to jazz up my Surfer Bestie's Cave and it ended up being one of the favorite highlight gifts of his Birthday Bombing night!! Emily and Jesus were both fun, pleasantly kind, and enthusiastically supportive Cashiers! I also really appreciated Jesus for thoroughly pitching me on the great benefits of signing up for a Dick's Club Membership. I love how appropriately staffed the Team is for the Holidays and all the endlessly practical and Artfully Charming Gifts available for all types of Sports Nerd Fans and Athletes!! I definitely recommend dropping in Dicks for your Santa Dunking Game Plan Adventures!

I came here to exchange a tent that I purchased a week ago. I was finally able to set it up and the…read morestrings were all damaged. I told the lady at the register and she looked at me like I did it. She then proceeded to open the box and sure enough, the strings were damaged. I told her I purchased the tent a week ago and I was able to find some time to set it up when I noticed it was damaged. She then rudely told me that their equipment should be new and it's not possible for it to be damaged. I argued with her and told her that I thought it was brand new but i guess it wasn't. It was in it's original packaging.. Finally, she accepted it as an exchange and told me to grab another one. She said if it happens again, I'm going to have to take it up with the manufacturer... Really?? It's not my fault it was broken.. I then grabbed a "new" one and she asked if I'd like to check it before checking out. I said okay, I checked over the sticks and it looks fine. I told her what about the tent, what if there is a hole. She told me I can open it up in the store but there was no room to do that.. so I told her that I'll just set it up today at home and if it's not good I'll bring it back. She then proceeded to do the exchange then told me it was going to be $17.99.. wait.. I'm exchanging.. why do I need to pay. She said initially it was purchased with a coupon.. I said okay... So use the same coupon.. she then said she didn't have a coupon, so she made me look for the same coupon.. I found one on their website and luckily it worked and covered the $17.99.. I got out of there and was pretty upset. What was supposed to be an easy exchange turned into an argument and her accusing me of damaging their product... Not coming back to this store..

This Big 5 is in the "central court" shopping center on…read more central and Philadelphia. I needed some warm weather clothes for my daughters for our upcoming trip to the local mountains. I found a coupon for here on retail me not for $10 off $60. That was enough for me to go and look for what they had. I did find suspender snow pants and boots for my 5 year old daughter. With the coupon the pants came to $24.99, not the best but not bad! Didn't see any boots for my 2 year old baby though unfortunately. I certainly do think they could have greeted me when I walked in, manager looked right past me. Also 2 cashiers were working and no one was paying attention as I waited in line. Had to just walk up myself. Not greeted at all he just began scanning. The coworkers were talking amongst themselves about the schedule or what they're going to do this weekend or something? Glad I found what I needed though so my girl won't freeze when we go to the snow.

BASS PRO SHOPS HAS MY WHOLE HEART!!!…read more WOW. Just wow. Coming here has been a dream of mine, and it somehow exceeded all my expectations. I came with my partner after spending the day at the outlets near Palm Springs. We arrived pretty close to closing, and even then, it was such an amazing experience. I finally got the Bass Pro hats I've been dreaming about, and honestly, this is one of the coolest stores I've ever been in. They literally have everything for the outdoors; fishing, camping, road trips, hiking... if you need it, they probably have it. They even sell boats! There was a shooting range, archery equipment, grills, snacks, a restaurant, sweets, and so much more. I could have spent hours exploring. And the prices?! An absolute STEAL!! I was shocked seeing hats for $5.99 and $9.99. How?! We also grabbed their BBQ chips, and they were chef's kiss. The employees were very friendly. The cashier who helped us was incredibly kind. She did spend quite a while helping the customer in front of us, and my partner and I were joking that it looked like love at first sight between them. It made for a funny moment while we waited. One important heads-up: Apple Pay is currently not working. When we visited on July 3, 2026, the cashier told us it might not be fixed for a few months. If you usually rely on Apple Pay, I'd recommend calling ahead or bringing a physical credit or debit card just in case. Overall, I absolutely loved this place and can't wait to come back. If you love the outdoors, or even just want to browse one of the coolest stores ever!!! You have to visit Bass Pro Shops!

Not what I was hoping for... I needed a new pair of Teva's for my trip to Colorado... they had only…read morea couple of styles to choose from... ... Lots of other things to pick from... Parking is plentiful..

I came to pick up a flat bench for my garage. I ordered online and it was ready almost right away…read more Honestly, I've always envied people in Columbus and Denver for being so close to Rogue Fitness and REP Fitness, but I'm glad to see SoCal has an up and coming quality fitness equipment company of its own. The staff that helped me out was incredibly quick and nice. The main woman working at the store was great and we had a nice conversation. With all the price increases due to the pandemic, it's hard to find equipment and even harder to find it at a good price. New equipment is usually out of stock and expensive to ship and used equipment is price gouged like a bad Econ 101 lesson. Griffin still has decent stock and the option for local pickup is a game changer. Even if you don't want to make the hike to Ontario, the shipping rates are pretty reasonable. As a reference point, the flat bench would have cost $40 to ship to LA. I'm excited to see what else they'll start offering. Their current inventory is sweet and simple, similar to a burger chain that calls SoCal home as well. You might have heard of it. Anyway, it'll be fun to watch Griffin grow, but for now they have the essentials and a good amount of stuff for anyone to get started with. Don't hesitate to come to the showroom if you're on the fence. The stuff they have is very close to Rogue in quality at a fraction of the cost and on par if not better than REP (and assuredly better than Titan). Their pieces also look great and there's appreciable attention to detail.

From the owner: Griffin Fitness makes lasting gym equipment that equip people on their journey to greatness. Even…read morebetter our products are community-driven. We work with enthusiasts and athletes to constantly make our products better and better. Our current product lineup includes power racks, barbells, kettlebells, benches, and pull-up bands.

I am a long-time REI shopper, but last night I took my first REI backpacking class at the Rancho…read moreCucamonga store, and it exceeded my expectations. Our instructor, Bing (aka Lux) was incredibly welcoming from the moment the class started. He's a fantastic presenter who shared meaningful, practical information in a way that was easy to understand and genuinely engaging. Lux has a fun personality, and his passion for backpacking is absolutely contagious. You can tell he truly loves what he does, and he was clearly born to teach this class. I left feeling inspired, more confident, and excited to plan my first backpacking trip. I highly recommend both the class and this instructor! Thanks REI.

Went in for some bike tires. Lauren - bike technician - was particularly helpful helping me find…read morethe right products for my sons bike (a mountain bike used for commuting). Despite being short staffed she went above and beyond fixing my bike for the same day. She provided education with how to maintain the bike. Went above and beyond.

The owner understands "customer service." While attending one of their recent events there were…read morepeople waiting in line and Ultimate Pastime employees made sure that everyone had something cold to drink; as it was a hot Saturday. The last event I met Mike Brito as well as others from the Dodger organization; what a great experience. The Mike Brito bobblehead was great looking and at a great price. Looking forward to the next event. Keep up the great signings and keep those great bobbleheads coming. You have a long time customer here. A satisfied customer.

Marc Nehamen is the coolest nicest young man alive. He's the owner of the Ultimate Pastimes Sports…read moreCollectibles Store in Ontario, California. Marc is generous and honest. For anyone who is interested in the hobby of collecting baseball cards this company has the most knowledgeable people in Marc Nehamen and Derrick Stevens. Beyond that the Ultimate Pastimes Sports Collectibles Company provides numerous opportunities for the purchasing of a multitude number of various items related to sports memorabilia. The best thing you can do is check out their website for complete information about their products.

Came here on a Saturday at about 2:45pm. Although Travis didn't greet me when I entered, I asked…read morehim where the racquetballs would be. I don't think he knew because he directly me to the complete opposite side of the store from where I actually found them.

God Bless this Big 5 store! It's been here since the inception of Terra Vista along with Target and…read moreit's still going strong. I couldn't find my hydration backpack from last year and needed one in an hour. I drove here and found one at 9 a.m. There was no line, the employees lead me to the hydration backpack section and went through one or two of them with me. I left in a hurry but happy! This store has come in clutch more than once in mine and my family's lives and it's easy to miss, but I implore you to try looking for whatever sports gear you needed here first.

If I could give zero stars, I would…read more I purchased a 24 oz insulated Dodgers chrome draft cup from this store on 12/11/25 for $40 as a Christmas gift for my husband. He opened it on 12/25, but we didn't actually use it until mid-January. On his very first use, the coffee spilled all over him because the lid was cracked. I tried to avoid driving an hour back to the store, so I searched everywhere online for a replacement lid but couldn't find anything even remotely close. My last option was to return to the store to see if they would replace the defective lid. Unfortunately, I was told the return/exchange window had passed by just three days (01/15), and the employee refused to help. He even called the manager, who also said there was nothing they could do. When I asked where I could buy a replacement lid, the employee didn't know and mentioned that other customers have had the same issue with this type of lid -- which makes this even more concerning. To make matters worse, the only solution offered was for me to buy another insulated cup. That felt like a slap in the face considering the one I bought was defective. Because this was a Christmas gift, it sat in a gift bag for a while, which caused the defect to be discovered too late. For a store to refuse to help over three days, especially right after Christmas, is unreasonable and poor customer service. I will not be shopping at this location again.

Beware this place, we got ripped off by them and they will not stand by their word…read more My wife bought 2 MLB mugs and was charged 24.99 per mug but the mugs were labeled 17.99. When my wife caught the issue they refused to make it right. She called later and got a manager who said they would send out a refund...that was nearly a month ago. Scam! Bait and switch! Do not shop here.

One of the coolest stores I've been to besides turners. Pricing was good for all they had. Antonio…read morewas extremely helpful and referred me to something I was buying,but he referred me to something cheaper and talked with me through different options. The only problem was that what I purchased for my firearm had been returned and it was missing parts. So I'm going to return and double check the contents. I'm from Sacramento and we don't have that store there. We have Turnners and 511. This store I will order from and will be going everytime I visit my family here. Thank you Antonio. I was there for an hour and he knew what I was looking for and had info on everything. If he didn't know everything, he looked it up. Awesome guy and employees. The Turnners next door was not as helpful and didn't know what I was looking for. The Turnners at home in Sacramento know me by name and are the best. Wish we had a LAPD store at home.

If you've ever been to their Santa Clarita location, you'll notice right away that this Ontario…read morespot is massive in comparison. Both stores have great selections, but focusing on this one.. you'll find a wide variety of shoes, solid clothing options in different materials for different professions, and plenty of cool accessories like flashlights, knives, and even t-shirts you can wear outside of work. The shop itself is very clean and well kept. The only downside is the employees can be hit or miss. Sometimes you'll get someone super helpful, and other times you might catch a bit of attitude depending on the day. Overall though, if you're looking for a one-stop shop to grab everything you need for work or if you're just into knives and gear; this is the place to check out.