Unfortunately, I've come to the conclusion that the owner is 99% retired and a surfer runs the…read morebusiness as a part-time electrician. PV system wasn't set up online, permitting took so long that the application expired and now my roof leaks. No responses to messages and I've been forced to seek legal advice.

I am an engineer retired on Hawaii Island working a small organic farm. My first stage of…read moreretirement, though, was spent in the island nation of Haiti following the devastating earthquake of 2010 installing 10kW solar power plants (there was no reliable electrical grid). When that work came to an end, I headed for real retirement in Hawaii. Waiting for me there (shipped from China) were all the ingredients of a 10kW power plant -- made possible by Dr. Bill Behrens (MIT, PhD), my co-worker in Haiti. I am not a licensed electrician nor a licensed PV installer, and Hawaii is a highly regulated and regimented place. So I began the process of looking for neighborly help. As years passed, trying to procure building permits to build at least a barn where I could mount my panels, I found that some of my equipment would no longer meet HELCO's requirements. Now feeling more pressed, I finally gave up on building it myself and began taking my case to various PV installers. But the "big names" all told me that I would have to sell my solar panels and buy theirs first. (One man even proposed that he could procure 34 SunPower 327s, which he said were fine pan- els, after I had sold the identical panels.) Fortunately, my fifth vendor was Regis Electric. Regis Brun said he would work with me and would be happy to install a system using whatever useful ingredients I already had. I checked reviews on-line and was especially impressed with a manager of about ten-years standing at the Villages at Mauna Lani. He said that of the 80 PV installations he had managed, 70 were done by Regis Electric. In sum, he wrote, "they offered fair prices, knew precisely what they were do- ing, were fast and the quality was superb. The expert service and advice was second to none. Now after many years of service, solar arrays are all working well or quickly repaired if a prob- lem arises. Regis Electric has also repaired photovoltaic installed by other companies." While I can speak to only one system, my experience of Regis Electric matches this description to a tee. The inverter and batteries Regis recommended have received the most favorable expert reviews. They priced the equipment fairly. David, their customer rep was well-informed, well- spoken and responsive. Their technical staff, led by Regis' son Malakai, was also available whenever I needed them. I found Malakai's can-do attitude refreshing. The crew came and followed through till the job was done. I have worked in and among the trades on the Big Island for the past ten years. These young men, led by Manu, were easily the most impressive I have seen. They were respectful. They were diligent, working steadily. They were knowledgeable. And they were professional in all their dealings. The end-result was mag- nificent, exceeding my expectations. I should add that there were no surprises on the financial end. What was represented from the beginning what was charged in the end. Needless to say, I do not hesitate to recommend Regis Electric to my neighbors. They are truly a standout group of men. Stephen Lally, PhD Distinguished Member of Technical Staff (retired), Bell Laboratories Lecturer, Massachusetts Institute of Technology

Hawaiian Solar & Plumbing are absolute professionals from the Office personnel to the Inspection…read morewhich possibly saved us from a fire due to a damaged electrical component. He also found that the old unit was leaking water damaging the garage ceiling. The installation team were excellent, showed up early and got the new system installed and operating even working in the rain. Fantastic folks! This all started with the professionals in the office who know their jobs and how to professionally work with their clients. I highly value this Company and the products that they sell. You cannot go wrong with Hawaiian Solar.

New water heater system work was professionally done and the office staff was easy to work with by…read morekeeping in touch especially during this hurricane season. The 3 day job was done in 2 days!

Great service. Quickly diagnosed issue and repaired. Highly recommend is very easy to work with…read more Glad I have someone so knowledgeable to help me with my electrical concerns at our rental property.

Bill is not only an amazing electrician but a great human being. I was in a tough situation, my…read more Rental house needed urgent replacement of the living room fan before my guests arrived and no one could figure out the electrical problem. Bill came to help, he went to the attic, examined the wires and found a quick solution to my problem. We wired another wire to the fan that was working to the one that was not and had one switch operate both! Problem fixed! I didn't to rewire the whole system and most importantly Bill was able to fit me in his busy schedule. I am really grateful! Kind of scared to write this review as I am afraid he will get really busy and won't be available in the future but people need to know. Thank you'

Nolan and his crew did a fantastic job installing our air conditioning unit in our condo. They…read morewere on time and reasonably priced. The completed the job as expected and let us know how things were progressing. We would use them again.

Nolan and his team were professional and installed all my outlets in a timely and efficient manner…read more- I highly recommend them

I've been using Calvin's Plumbing for 20 years and spent thousands of dollars. Calvin Senior sold…read morethe business to his son, Calvin Junior. It used to be very professionally run but I highly recommend you DO NOT USE this company. I had them come out to repair my sewer pump. The tech said the float valve just needed adjusting and cleaning, no parts. He was here less than an hour. I received the payment notice by email and clicked and paid it before I opened and read the invoice. They billed for two hours @ $225 per hour. I called and finally got through to someone and explained the above. She said she would look into it and get back. Several days went by with no call. Again, had a problem getting thought to anyone. Finally, the gal said she would get with the supervisor and got back to me saying they billed it at the wrong hourly rate, should have been $155 per hour. She said the two hours would stand as they change for travel time and, evidently, do not prorate the second hour. I told her that was fine, please credit my credit card. I did not hear or see any credit come through several days later so I called. The gal told me she would have Calvin Junior give me a call. He did but did not know what it was about. I explained. His comment was "I don't know why they agreed to a refund be I will give it as a credit to your account." I told him I was not happy with that, that I wanted a refund as I did not know when I might need their service. After several back and forth, he refused a refund only a credit. When I told him I would get on Yelp and explain the bad customer service, he replied "do what you have to do."

Scott was great. I had a piece of equipment that he does not often have to service. He even…read morecommunicated with the manufacturer to make sure that I would get the repair that I needed.

Bruce was fantastic to work with. Got same-day service, the pricing was completely fair, and the…read morework was solid. On top of that, he's just plain good company and easy to talk to. I was actually about to bring up the concept of Kreng Jai with him right before we ran out of time, because it fits him perfectly - just an innate, considerate respect for your home and your time, with zero ego. Straightforward, professional, and reliable. Highly recommended.

Bruce and his team came and did an amazing job setting up the power to our new AC units, some new…read morebreakers, addition outlets including a few outside in the weather. They were clean, efficient, effective and respectful.

The internet and electrical outlets stopped working at our home after the recent storm and power…read moreoutage. I called VP Electric to rescue us, and they did not disappoint. Service Technicians, Allen and Garrett, arrived at our home on time, and immediately honed in on what was causing the electrical outlet problem inside our home. Allen found 2 electric outlets on our lanai that were completely corroded due to the recent storm. Upon cleaning out and completely replacing the corroded outlets, the power to the previously non- functioning outlets inside our home became fully restored. Allen and Garrett then installed outlet covers to protect the outlets on our lanai from the same corrosion problem happening again in the future. Last but not least, Allen addressed our downed internet service. He installed a new router we provided him, and got our internet service back up and running. Yay! Allen and Garrett proved to be experienced electrical pros, and delivered friendly, expert service. In summary, I look forward to patronizing VP Electric for our future electrical contractor needs.

We called around 4 electricians and handymen on the Big Island, and VP Electric was the only…read morecompany who wad able to reach my 20ft bolted ceiling to replace an old ceiling fan with a new one. Also they provided me with a comprehensive estimate upfront, scheduled a time & date right then. They are experienced, and I can tell that they've done this many times. Very skilled, thorough, confident and efficient. Careful with our walls, floors and furniture with a huge, 250lb 16ft step ladder and they did an amazing job replacing a very high ceiling fan. I was glad to have VP Electric handle this difficult job. I also really appreciate them showing up on the promised day and right on time. VP is a company that you can trust!

I have known Ryan and used his services for years. This week, I was desperate to have my shower…read morerepaired, I was getting only cold water, no hot at all. Matthew came out yesterday and was unable to fix it, but said he would talk about it with Ryan. This morning, Matthew showed up again and said, "I think I am going to make your day!" And he did! Between Matthew and Ryan they thought up an innovative way to repair my shower and I am now reveling in a nice warm shower. Mahalo once again, Black N White!

Unreliable! Doesn't show up when they scheduled to do the work. Not once but twice. First time,…read moreshame on them but second time shame on me for believing they'd show up. Definitely not the way to run a business on a small island.