dasco in fremont michigan they do not have diabetic supplies we have to big rapids or muskegon for diabetic supplies we give air care a ****** of rating read more

It has been a while since I last visited them. The people were very sincere and honest read more

Terrible service. First told me they received my prescription for CPAP supplies and that I would be called when it arrive. No call after two weeks, so I called Air-Caire and they claimed they didn't receive my prescription and had no record of anything. Also, they have their Muskegon office listed all over the web, and that's one of the reasons I wanted to use them because they had a local office. Turns out that office has closed and has been closed for some time. Save yourself time and frustration - go elsewhere for medical supplies. read more

This place is terrific. I need a regular durable medical supply set of items. After struggling with another provider with a bigger presence, Airway Oxygen, and having them mess up order after order, I decided to had to find another provider. I found Air-Caire and I must say I am impressed. I called on a Friday and the wonderfully pleasant and helpful staffer got me signed up in minutes. She said I would see my supplies in a few days. She even called back shortly after to alert me to my deductible. Imagine my surprise when the shipment showed up the next day! I hope they keep up this level of service. I must say I am very impressed. read more

They've been bought out buy another company and now their customer service is absolutely PATHETIC! Calling their phone number is a complete waste of time as they never answer. Go with another DME provider if possible as this company is worthless. read more

My husband needed a new c-pap after 12 or more years. (It finally quit.) We called where he got the last one but didn't get anywhere. Called Air-Caire thru a friend and talked to Rob. He got us all the help we needed with our Dr. and insurance. In a few short days, Dave is back sleeping tonight with his new machine after Jason came over and helped him thru the process.. Very good service. Sincerely, Dave and Donna Messner read more

I was traveling from out of state, and once I started unpacking for the night, realized that I'd forgotten the hose & facemask for my cpap. After a lousy night sleep, I found Air-Caire nearby and told them my predicament. I could not be more impressed - and grateful - for their help. They showed me several masks to try, and were helpful as I made my decision - and even gave me a discount! I was back on my way with my friends in less than 15 minutes. Friendly, efficient and helpful - thank you! read more

Poor poor customer service. You would think that if a medical supply business has a large customer base they would have the necessary supplies to service them. Twice now my doctor has put in a request to them and twice now it has taken them over two months to respond. Then when they called this last time and left a message, I called them back in less than ten minutes and they had already given my over night test to someone else. This is NOT how you should conduct your business. They should at least give a person until the end of the day to call back before moving on to the next person. You know, some people do have to work during the day. Giving an excuse that the medical devices are too expensive and you only have a couple to go around is not a very good reason. Well, I did some research and these specific devices only cost around $350.00. As for medical equipment these days, I think this is fairly inexpensive. And have you ever heard of a business expense tax write off. read more