SWA in Columbus is pretty sweet. It's usually pretty easy to check in and get through security…read more They have a clear lane in the terminal. And it has a Vino Volo AND a Donatos Pizza. There are only a few gates here so it's rarely super crowded at any of the establishments. And the SWA Staff is always helpful and friendly. Boarding has changed in 2026 and the different groups are clearly marked on the screens in the boarding area. Preboards and Priority go before Group 1 so don't get too bent out of shape if you're first in line in Group 1.

This was so small. There were 2 spots to eat but the intercoms were so muffled that it was hard to…read morehear announcements. One ick was that there were birds flying around inside. I was happy to see the happy black history month displays around. Another great highlight was the toddler seat and baby changing table in the accessibility family room.

Tried it again. Still incapable of departing a plane on time without incident…read more I am leaving this review so I can go back to it and remind myself never again. There is a reason the fares are cheap.

Delay, delay, delay. Waiting 8 hours on delays most likely to cancel after wasting the day.read more

I usually fly through CMH twice a year, and I've found this airport to be one of the most efficient…read morefor domestic flights! Disclaimer: I've only ever flown Southwest through this airport, so this is purely a review for terminal A. Every time I've gone through security, I'm always shocked that I can walk right through with no wait. Upon going through security, the terminal is small, with limited seating and charging areas. They have a couple of dining options, and multiple large, clean bathrooms. If you're renting a car while in Columbus, this airport makes is super easy. The shuttle to the rental car center leaves every 15 minutes from a stop right outside of baggage claim.

Construction at the airport makes for confusing navigation. The TSA line for human scanning was…read moreslower than the carry-on bag scanner. Me and my husband's bags were sitting at the end of the TSA scanner conveyor belt waiting for us. There we so many bags waiting for passengers to pick them pickup that they were falling off the conveyor belt. Limited choices for food service in the C Terminal, which made for overcrowded spaces. Not relaxing. One Star for today's experience. Hoping it is an anomalous moment.

United is really committed to making things disappear... first my flight, then my review from their…read moreGoogle page lol. At this rate, I wouldn't be surprised if they erased my memory of the whole experience. But accountability? That's one thing they have no interest in making appear... In the early hours of 01/07/2025, my mother and I (both American citizens following U.S. travel guidelines) arrived at the Port Columbus International airport (CMH) around 04:00 AM for our 06:00 AM United 3430 flight, giving ourselves ample time to check in. CMH was only our connecting point to IAD, where we were scheduled to board our actual international flight. Despite this, United's check-in staff insisted my mother and I present our tourist visas. This demand made no sense, CMH was just a connection to IAD, where we would board our actual international flight. Their request was completely absurd because, per IATA's official guidelines for our destination, a tourist visa was not required in advance, as we were eligible to obtain one upon arrival. This highlighted an alarming lack of knowledge for airline employees responsible for passenger check-in. Yet, instead of verifying the information, they denied us boarding entirely. This wasn't a misunderstanding. It was pure incompetence and a blatant refusal to verify U.S. travel regulations and IATA policies. Even when we had a United customer service representative on the phone ready to clarify, the check-in staff outright refused to listen. Instead of handling the matter professionally, we were met with hostility and condescending behavior from multiple check-in employees. One staff member even went as far as to question the validity of the U.S. government's own website, scoffing at the guidelines and responding with, "Well, honey, this is 2025..." as if government travel policies somehow expired at the start of the new year. After over five hours of trying to clarify the situation, their dismissive and condescending attitudes persisted. With no other option, we rebooked our travel through Cathay Pacific for 01/09/2025, entirely at our own expense. Our new itinerary had us flying American Airlines from CMH to ORD, connecting to Cathay Pacific. Because of this, we missed the funeral, adding to an already difficult time and preventing us from grieving properly. We had no such issue flying with American Airlines on a nearly identical itinerary with an international connection on 01/09/2025. Yet, United's check-in staff insisted their rules were different, something I've never encountered before. They claimed we needed to present tourist visas, which was completely false. Airlines don't set their own visa requirements; they follow government regulations and IATA guidelines. Somehow, with this crew, that was up for debate (lol). Their refusal to verify the correct information before denying us boarding was completely unacceptable. That failure to follow proper procedures caused us unnecessary stress, financial loss, and, most importantly, made us miss a loved one's funeral. To make matters worse, United has refused to refund the flights they wrongfully denied us boarding on, despite the fact that their staff's failure to follow basic procedures caused this situation. Instead of taking accountability, they've forced us to bear the financial burden of their mistake. Not only did we lose money, but we had to spend time and energy finding another way to reach our destination. Instead of grieving our loss, we were left scrambling to fix a situation United never should have caused in the first place.

I have given United way too many chances and they don't deliver. I called 2 weeks before flight,…read moreand reserved two dogs (personal items). I received confirmation numbers for 150 each, but found out later that one of them didn't go through. 2nd, there are not enough agents to handle this mistake. We are 45 minutes and counting waiting in line just to fix this mistake. 3rdly, their online app isn't working. My husband and I tried to check in last night, but none of them went through. 4th, having called 2 weeks in advance, I was told we can sit together. Nope we don't sit together. 2nd promise not delivered. I'll avoid them from now on.

GREAT TINY LITTLE AIRPORT!…read more Parking is super convenient, but kinda expensive, at $12 per day. The airport itself is tiny so security is a breeze! STUPID to have to pay $45 to get through security with a regulary ID that hasn't been upgraded to a real ID. They don't do any additional screenings to ensure you're a REAL non-threatening person... u just pay $45 and then they look at your regular ID to check your name against your reservation... lol. BUT the airport itself is great! SMALL airport, security is a BREEZE and the TWO little gates are perfect. Allegiant flight was delayed and they put out waters and soft drinks for us so that was a nice gesture from Allegiant. The airport is just so convenient, I will gladly use this one ANY time I can over Columbus, just from the pure convenience aspect of parking and getting to the gate quickly. I will have to drive father and past Columbus to get to this one, and parking is $4/day more expensive, but I will do it every time!!!

I really didn't know the Rickenbacker International Airport existed until I made the reservation…read more It's a very small airport with a limited number of gates. Very easy to get through TSA and short walk to the gates. I would use this airport again; definitely.

I haven't taken my flight yet. But there was a problem when I booked the flight over the phone. The…read moreperson putting in my information spelled my last name wrong. It took 2 robots and one live person to get my information corrected

I would rather drive 100 hours then have to deal with all of the delays and inconvenience at this…read moreairline. I will NEVER use this airline again I can't not even believe what I had to deal with today. I'm missing my daughter's wedding due to this terrible situation. I am truly devastated and just so frustrated. Don't waste your time booking a flight through this airline if you have places to be.

It's Delta. Generally the best airline option there is... especially coming out of Atlanta!…read more On time departure, friendly service, most options, and pretty good seating. I really try not to fly anything but delta anymore... if I can help it. Everytime I have a complaint I then end up having to fly a different airline and learn that delta really is the best.

On July 20, 2026, at approximately 1:30-2:00 p.m., my husband and I went to the Delta ticket and…read morebag-drop counter at John Glenn Columbus International Airport for Flight DL1750. We had mobile boarding passes, printed boarding passes, and Delta bag tags clearly showing that we were scheduled to fly that day. Despite the documentation directly in front of her, an agent named Tabitha repeatedly insisted that our flight was not until the next day and that we had arrived one day early. She also incorrectly claimed that we had flown into Columbus on July 16, although our trip was July 18-20. This was not one mistaken statement that she promptly corrected. She continued presenting false information as fact, refused to meaningfully listen to us, and did not appear to properly verify the clear travel documents we showed her. When we became understandably alarmed, she repeatedly told us not to "get worked up" and said she would "fix it." There was nothing to fix. We were correctly ticketed for DL1750. My husband and I are both disabled veterans. Tabitha made us believe we might miss our flight, lose our travel arrangements, or be stranded. Her misinformation caused severe and completely unnecessary anxiety. She then spoke to us in a rude, dismissive, and condescending manner for reacting to the crisis she had created. I have never been treated this badly by a Delta employee. A customer-facing agent who repeatedly provides passengers with false flight information, contradicts valid boarding documents, and belittles distressed travelers should not be working at a ticket counter. I have submitted a formal complaint requesting an investigation and serious disciplinary action. This experience severely damaged our trust in Delta and has made us reconsider flying with the airline again.

There's a reason that this is a cheap air line because you have the basic price and then you have…read moreadded costs. You can either take it or leave it. A personal item is included with the cost of your ticket. If you want to carry-on at least when I flew it was $70 with your own seat pick. This makes your ticket a zone 1 with zone 1 loading on the plane first. The flight attendances were pleasant and courteous. There is an up charge for anything to snack on or drink. I didn't get any so I can't give you a price for that. The bathrooms were the smallest I have ever seen. Make sure you lock the door! I feel like the pilot did a good job flying in the conditions that were given to him, even though it was a little rocky

I recently booked a trip to Orlando on this airline the price was $455.00 no movie screen…read moreeverything was à la cart beverages , Water , Juice $4.39 snacks $5.39 ( including M&M 's ) i was supposed to arrive at 11:07 we've had 3 delays now it's 1:30 am been at the airport almost 9 hours the only thing they say is it's a maintenance issue? why would anyone use Frontier Airlines please book any Airline but this one you will be thoroughly disgusted the way they treat you sincerely E Antonelli

Absolutely the worst period, late, no flight info, no communication, no help, not enough staff.read more

This is a very racist origination. They make up false claims against minority passengers in order…read moreto kick them off the flights because they overbook. They proceed to give the now empty seats to non minority passengers. This is as ongoing practice of Spirit. They overbook and try to get you to take a much later flight. Beware!

Flight was on time and we even arrived at the destination early seats weren't the most comfy and…read morethe snacks were slightly overpriced but overall good airline also the flight staff were nice

So far it is a horrible experience flying Allegiant Air. If we could get off the ground it would be…read moreawesome! The flight has been significantly delayed without explanation. The weather is great at the departure and landing airports. The crew is just standing at the front doing nothing. When asked, "Why the delay?" We are told maintenance paperwork. How long does it take to fill out paperwork?!! The steward's voice making the announcements was so soft you couldn't even hear the safety instructions. Besides the awesome legroom, this plane has nothing. I'm sorry, but if you are going to make us get in at 12:30am in the morning, we need much better treatment. So far I am not a fan!