I highly recommend this team. My HOA used them last year for a discounted group rate across our…read morecondo building, and they did a great job, so I hired them back for my own unit today. Both technicians were prompt, professional, and communicated clearly from start to finish. I had a tight window of time today, but they made it work easily. What started as a standard job required a bit extra, but they explained the situation and broke down all the pricing upfront before doing any additional work. They did thorough work, solved the problem, and left everything clean. I'll definitely be using them again

They were on time. They explained everything that they were doing and went above and beyond to…read moreclean a dryer vent that was difficult to clean.

Mario was the best. This was our first experience with Mr. Duct and we were absolutely impressed…read morewith Mario's care, diligence and work ethic, as well as the price point for the service. Mr. Duct also follows up on the work to see how it went and how they can improve. Just top notch all around.

We have now used Mr. Duct twice for air duct cleaning and both experiences have been wonderful…read more First and foremost, the main office is very communicative and helpful, ensuring you have all the information you need before, day-of, and post cleaning. I greatly appreciated this communication and that I always felt in the loop! I especially appreciated getting an alert a half hour before the cleaners arrived so that I was ready. From the moment the cleaners arrived, they were kind, professional, and efficient. They helped me get everything ready for the cleaning, get the cats put in a secluded space, and got me setup outside for a work call. They were very respectful and willing to work around my work situation. The requested service of air duct cleaning was completed within a timely manner and very thoroughly. A few hours after the cleaning, I can already tell the difference in the air quality! Wonderful job, Mr. Duct! Best of all, Mr. Duct is very reasonably priced for such high quality service. Truly a great value! After working with Mr. Duct twice over the course of several years, and experiencing high quality service at a great value, Mr. Duct has won our confidence! We will definitely be using them again next time we need air duct cleaning!

The best work for the best price! Super responsive and excellent project communication. Would use…read moretheir services again!

This review is for cleaning out our dryer vents, which we soon learned has probably never been…read morecleaned out prior to us purchasing our home. Thomas was professional, knowledgeable and very kind. They did an amazing job cleaning out the vents. They also found a dead mouse in there?! Pricing was reasonable and in line with other companies. I'd highly recommend them.

I'm a new homeowner. I recently bought a house built in the 1940s, and while we love the place, it…read morehas a... smell. The previous owners had dogs, cats, and a penchant for leaving food, old shoes, and other trash behind and under the appliances. After living here for about a month, doing SO much cleaning, and still feeling like we were in an allergen pit, we opted for duct cleaning. Karl was friendly and communicative with a competitive price. Christian and Zeke came to the house early. They treated the home with respect, wearing shoe covers and cleaning up diligently, despite it being a dirty job. They had different methods for different vent styles, and helped with a few above and beyond tasks, like re-shaping a bent duct. Christian and Zeke suggested that the ducts of my home had never been cleaned, ever, based on the quantity and type of stuff they were finding. It seemed like a pretty intense job, but they were in good spirits the whole time. My dog was nervous about all the noisy tools- shop-vacs, leaf blowers, etc.- but the guys were so sweet to her, she wanted them to stay. I'm not kidding, the air quality is IMMEDIATELY better in this house, and the smell is wildly improved- maybe even gone. No, this is probably not a service you regularly need, but if your house is pushing 100 years old and reeks, treat yourself to a visit from Ugly Ductling.

Came out to clean the dryer vent and after the dryer didn't seem to be working better, came back…read moreout to check on it and removed the bird's nest in the vent. Now the dryer is like brand new! They went above and beyond!

Dryer lint trap, hose exhaust, and dryer duct cleaning complete. Very professional and clear…read morecommunication on services and testing done to confirm clear dryer exhaust pathway. Thank you Sahber (sp?)and George for your expertise!!!

ER Air gave me a very reasonable estimate with the dryer vent cleaning as a complimentary service…read more They were able to accommodate my work schedule and fit me in on a Saturday. They arrived within 30 mins of the 2-hour window and were done in 3 hours. They did an excellent job, and the pictures and videos they showed me of before/after proved how badly I needed this service! I wouldn't hesitate to recommend this company to friends and family (and already texted the contact number to a friend looking to do this service)! Thank you for making this easy!

Chad and Roger were very pleasant to work with. They showed up during the agreed-upon window,…read morecleaned up throughly, were respectful of the space and animals plus working around me while I was home. They answered all of my burning questions about HVAC ducts. Booking duct cleaning service over the phone got me a very accurate quote. Chad does the heavy lifting in this pop & son duo, so the job took about 6 hours to complete, with 14 vents. That said, they were thorough and the price was fair (around $700). They were even kind enough to replace my dryer vent duct tubing because it was in such a sorry state from the previous owner, and this would prevent further stress on the dryer. If you're looking for a duct cleaning in the North/NW suburbs of Chicagoland, I highly recommend their service!

No time like the present to get those ducts cleaned. And boy were we glad that we called Duct…read moreMaster's. Recommended by a few folks along with the incredible reviews on Yelp, they were our first and only call. I called Duct Masters late in the afternoon on Friday and had the luxury of speaking to the owner, Roger who is an absolute gem. Since moving into a new house and undergoing endless renovations we had to hold off on cleaning the ducts and now that our son is coming any moment now we had to get the ducts cleaned before we can bring him home. I had never called for such a service before, and had no idea what to expect but after calling and hearing about how passionate he was about his business, and how him and his son tackle all their jobs together it's more of an honor for us to hire them. Today we had Jeremiah and Dylan (another father son duo that has been working for Roger & Chad for the past few years). They came in and walked space and got right to work. They were so mindful and clean about everything they did. They tackled each room and were in and out without a trace. We were able to pay with a card at the end, they also accept checks! The price we were quoted was what we were charged and they made the process so seamless. It was great to see our neighbors want to work with them too! Nothing like supporting local family owned businesses and get quality work for the value. A huge shout of to Roger for explaining all of their processes to help me understand what was being done and making me feel more than comfortable that the job will get done before our son arrives.

Further update- we just learned that we have carbon monoxide circulating from our furnace. The…read moretechnician who ran positive tests for carbon monoxide in multiple ducts throughout the house pointed to a faulty heat exchanger and/or poor installation. He noted that the heat exchanger was set to combusting gas. As I wrote in my last updated review, we became aware of issues with the installation last season when I noticed water pooling on top of our furnace. Another HVAC technician diagnosed the pipes venting the furnace were not sealed. This allowed condensation to escape at multiple joints in the pipe that seeped down and pooled on top of the furnace. When the technician removed the front of the furnace, we found a layer of rust and build up on the bottom interior of the furnace. He said that we are lucky that this didn't come in contact with a nearby circuit panel, but that we should take care of it ASAP. Chicagoland Air Duct reiterated that it was outside their warranty, and further added that they no longer do furnace installation. After speaking with a Goodman Rep about a possibly faulty heat exchanger I was told that the part definitely is covered by the warranty, but that the labor is not. Another HVAC company quoted around $2000 for that labor. I am about to contact Chicagoland Air Duct and ask them to please do the right thing and address this problem. Wish me luck.

Update: We had to dispute the charge with the credit card company and filed a complaint with the…read moreBBB. They lied saying it was "refunded before we complained and it only took a few days". B.S. The last time we spoke to Josh on the phone he had said his boss never put in the request yet. The radio silence. No one answered the phones, no replies to voice messages/emails sent. Save yourself the headache and find a better business. Terrible communication and business practice. They lost out on loyal, repeat customers here. No thank you!

Great service and on time really appreciate thier work. DID THE WORK THAT I NEEDED. User air…read moreflow you won't be disappointed Bill Gladstone

0/5 Stars -- Two Cancellations, Zero Accountability…read more I want to warn others before booking with Air Flows Chicago. What should have been a simple service appointment turned into weeks of frustration and a complete failure of professionalism. We requested a quote online, paid a deposit, and scheduled an appointment for a Sunday afternoon (2-5 pm). We never received a confirmation email, but assumed the booking went through. When we couldn't reach anyone by phone to confirm, we let it go. On Sunday morning at 10 am -- hours before our appointment -- we got a call telling us they don't have technicians working on Sundays. Nobody could explain how we were able to book a Sunday appointment through their own online system, or what we were supposed to do next. I called Monday and spoke with a manager who admitted this was a known issue with their scheduling system -- one they were "working to fix." I was offered a discount and rescheduled for the following Friday, 8 am-12 pm. Okay, frustrating, but I gave them another chance. Thursday evening, less than 24 hours before that appointment, we received a voicemail saying our Friday appointment was also being cancelled because of "another service." No explanation, no apology, no alternative offered. I called back furious. I made clear I wanted someone to show up for the appointment we had. The person I spoke to went to check with a manager -- who couldn't even be bothered to call me directly. When they called back, the answer was simply: reschedule for next week. No compensation. No acknowledgment of the repeated failures. Nothing. The only thing Air Flows Chicago did quickly and without issue was refund my deposit when I demanded it. One additional note: their online booking system never made clear which location -- Air Flows Chicago or Air Flows Chicago Belmont -- was handling our appointment. We still don't know. That lack of transparency is itself a problem, and it's why I'm posting this on both listings. Two cancellations. A known broken booking system they hadn't fixed. A manager who wouldn't get on the phone. And zero effort to make it right. Save yourself the headache and book someone else.

Mr. Duct sent Miguel out to clean our ducts. He did a great job. For those looking at duct cleaning…read moreservices, you should look for National Air Duct Cleaners Association (NADCA) certified shops. You should also shop around because some places offer bonus services that you may or may not need, or may even be hazardous to the occupants of the home, like sealants or chemicals. Check the EPA page on "Should You Have the Air Ducts in Your Home Cleaned?" for a thorough treatment of the topic, though note that it's much less enthusiastic about duct cleaning than people's subjective experiences, especially people with allergies or sensitivities, or if you've just done a remodel. I'd refer to "Is it worth it to get your air ducts cleaned?" on r/homeowners and "Is air duct cleaning a scam?" on r/hvacadvice. With that out of the way, Miguel cleaned our ducts quite thoroughly. He inserted the vacuum to the air handling unit. This would provide the negative pressure to ensure most of the dust and debris would go to the vacuum. Then he use a air compressor to knock loose the dust at each register and as far into the ventilation as he could push the nozzle. My registers unfortunately went up towards the attic, so dust was guaranteed to get knocked loose into the room, so we had to vacuum. This would have gone smoother if Mr. Duct had sent a partner with Miguel. Miguel was also very helpful in airdropping the photos of the ducts to my phone, which was important because we were trying to identify what might be triggering allergic reactions. For roughly $300, it was very reasonable. I would recommend Mr. Duct to those who need duct cleaning services.

I recommend this company, they were able to fit me in the same day service at a great price! The…read moregentleman that did my air ducks and dryer vent was okay, a little bit careless and worked rushed. I wish he would've been more careful and taken his time he would have better work quality. He broke my ring holder while moving furniture around (I got credited back) and left residue of the dust behind. Price was good, I would hire them again but not have the same gentleman do the project.