If you search through my reviews you will see that I take time to review only when the service/product is super great or super awful. This one was a super great experience. Andre, his brother and the other team member were professional (taking off shoes and super nice) and did the job. I had no clue that cleaning ducts was a every two years thing. Needless to say the house is so much warmer after they cleaned out the ducts. They serviced six apartments on a really cold day. But here is the real test of a business--- do they really care about their clients..... It had just snowed in Chicago (9 inches) and while I had shoveled, Andre picked up the shovel and created more snow free space on both of my properties. Who does that?? but someone who really cares about his clients/customers. read more

DO NOT USE EM DUCT! I contacted them after reading several reviews and not completely satisfied with the company I used last year. A he led an appointment between 11-4pm, they called at 5:30 to say the technician had run late with a job , said would offer a discount for my inconvenience and rescheduled. Next appointment, received a call the day of my appointment asking if they could come earlier than my 11-4pm time lot, I said yes! At 2pm no one had arrived, I called and was told that the truck had issues, asked if I would please reschedule AGIAN. Shame on me, I did, so here I sit today, no call last night to tell me the time window, I called and inquired. Nancy still doesn't have an answer for me, it's almost 2pm Terrible service, no respect for peoples time, they wait to get you on the books and string you along. Waste of two weeks trying to get this done. read more

Very happy to have found EM duct cleaning. Very professional and thorough. Great price for the quality and attention to detail. Andre and Clint were friendly and knowledgeable. Great to work with this guy's. read more

This is a tough one for me. On the one hand, I'd give them a higher rating for the work they did. I'd give them a lower rating for the mistake. UP until we found it, they were 5 stars. We had them come give us a quote for a dryer vent cleaning. Another company wanted to open up the wall to clean it and we called EM for a 2nd opinion. They were clever and were able to access the vent another way (via the attic) and cleaned out a TON of lint. They said two things: (1) The original guys should have cleaned it, and could have accessed it the same way. (2) There were rock-solid positive that there was no reason to open up the wall because they could tell from the airflow, there wasn't a disconnection anywhere, it was just too clogged. If I left it at #1, they get 5 stars. The guys that came were professional, on time, and respectful of the house. I appreciated their energy. The issue is that the original company's owner came to see what his guys "missed". After some discussion, we agreed that there was still an issue and they should open up the wall. When they did, there was a 50% offset in a part of the venting that had been disconnected. In other words, it was blowing lint and CO into our walls/ house. It's bad that EM missed this, but mistakes happen. What was frustrating was that they were so POSITIVE that there was no issue. That was bad. I really liked the crew that came, but can't trust their judgment going forward. For a simpler job, i'd certainly call them though. read more

Andre was a pleasure. He was considerate and professional- he gave clear and concise awareness of the HVAC issues and helped me get the house in great shape. I have already referred him to a friend and would recommend him to anyone that wants a clean house with clear instructions for regular maintenance and support. read more

Do not trust them. Always insist to do other stuff. Don't recommend them. Not being careful. They were packing their stuff to leave and got one of my shoes that were by my door. Noticed right the way one shoe is gone run outside to ask them and yes he found it in with his stuff. read more

EM Duct Cleaning - Whole - Air Duct Cleaning Near Me - Chicago, Illinois

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I used their services several years ago,and received a call asking if they could be of service again. Yesterday, two technicians ,Dion and Devon arrived and quoted me a fair price then did an excellent job . I look forward too seeing them next year. read more

Deon and devon did a good job. No complaints. Very informative on my current situation and provided solutions

*BEWARE* I read tons of "positive reviews" online and decided to go with Em Duct cleaning based on reviews I've read. I purchased a Groupon and made an appointment. They ended up canceling on us due to a work over load on another customers house and promised us a compensation with another service (Which Never Happened) We then rescheduled for today, we never got a confirmation or anything letting us know. We called them and they said they will re route and be at our home in 30 mins. Assuming they forgot about us. This guy Xavier arrives smelling like straight weed. Soon as He goes around inspecting the vents and goes outside to call his office manager saying we didn't want that add on for a deep cleaning. All he did was try to sell us extra BS! He didn't even inspect the vents, the hvac system nor deodorized the vents. As what the Groupon stayed. All he did was come with a shop vac and vacuumed the vents. It took him 30 mins to do everything, in and out. Also had us open our windows and garage so he can put the cleaning pipes thru the window. Which he didn't even do. I could of vacuumed the vents my self. Half ass job, like he rushed it. Before he left he said he couldn't get the vents good. Isn't it your job to clean it? That's unprofessional. All they do is bait and switch, telling you need this and that. Complete waste of money. Trying to make you pay $300 off the bat then say for "you" it's $200. Again don't do business with Em Duct!!!! *Beware* read more

It was very easy to schedule with the company and they arrived on time. I know very little about air duct systems. Kameron and his helper Tony were so incredibly helpful and considerate. They took their shoes off every time they entered my condo, explained what the LY were going to do over next the 2 hours. They even taught me a little about how the air duct systems work so I feel more knowledgeable going forward! Both gentlemen were kind, efficient, hard working - and delivered an excellent experience, thank you! read more

Devon was great. They were prompt, explained everything, took before and after pictures, and were very professional, patient, and kind. I was skeptical of ordering the deep clean, but after speaking with Devon and reviewing his photos, I agreed. Overall great job. read more

Deon was our technician and he went above and beyond duty. My family and I can rest easier now he eliminated this potential fire hazard!! A. Hughes read more

I want to say thank you to deon and Nelson for cleaning my vents. The air is much better in my home I can already tell the difference. Guys were very professional and explained everything they were going to do and how to maintain fresh air in my home. The prices are worth it for the job they did. You guys did a awesome job and thank you for your help in keeping my home fresh and dust free. read more

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Did the job with great attitude! I was satisfied with the deep clean service ordered. Andre and Clinton did a very good job and were friendly and professional throughout. As others mentioned, he explained what they were going to do and answered any questions i had. I would use this service again the future. read more

Deon and Devon did amazing job thanks em duct cleaning. Very great service and very professional

I purchased a Groupon for this service. Called EM to schedule an appointment and the girl that answered the phone gave me 101 reasons why I don't fit their profile as a customer because I live in a loft on the 2nd floor, it would be too difficult to hook up the equipment. read more

Deon & Lorenzo did an AMAZING JOB cleaning our supply vents and returns and sanitizing. I highly recommend working with them! They have incredible attention to detail and take pride in their work!! read more

I was resourcing for air duct cleaning services and after countless phone calls , I've stumbled on EM Duct cleaning company. When I called, they told me that they could come in 30 minutes for consultation and if interested m, the move would be done on the same day. I was skeptical but went ahead and scheduled. Deon and Devon who are twins came immediately. After their consultation, Devon pointed the dusts in the intakes (hopefully I got the lingo) were so dusty and that explains our ongoing allergy and sickness. He offered a blue light that would replaced our old filter in the basement. I'm satisfied with the service and highly recommend the company. read more

Deon and Devon did a great job! I would recommend EM Duct Cleaning to anyone in the Chicagoland area looking for a great reliable company to clean their ducts. read more

Deon and Clinton were very helpful, considerate and detailed in their work. Explained what they were doing throughout the entire process. But wish if they were going to clean the vent covers, it would have been a more thorough job. read more

It was a very rushed service going through my house without a thorough explanation of what exactly they were doing. One of the guys seemed more trustworthy than the other one; made me uncomfortable. Mr. Speedy also is big on the upselling; cost me a lot more than the advertised price. Would not recommend this company. I haven't noted a difference in allergy symptoms or dust accumulation either. read more

Quick, professional, and informative. The tech showed me around the furnace and humidifier and pointed out some areas of concern. Would definitely purchase again! read more

I hired EM Duct Cleaning and Andre, Lorenzo and Clint came out to clean my vents, returns, dryer vent and blower motor. I was EXTREMELY pleased with the service and the results! I wouldn't be surprised if the ducts in my 1940's house had never been cleaned and I was shocked to see the before and after - they looked like different vents and the amount of dust and spiderwebs and pet hair that was in there was shocking. They kept me updated on what they were doing and gave me tips about my HVAC system for quick DIY maintenance I could be doing myself. They were super respectful of the space and gave top-notch service. Highly recommend this company and will use them in the future! read more

Dean and Jay came to my home to clean and sanitize my ducts in my new home as I was feeling ill with allergies and sinus problems on a daily basis. They arrived promptly, were courteous and explained every step of the process well. They showed me the before cleaning which was awful and clearly making me sick as well as how it looked after the cleaning. Thank you both so much as I'm sure my health will improve because of the two of you and your hard work. Laura K. read more

I believe EM Duct Cleaning did a good job cleaning my HVAC ducts (albeit I can't see inside the ducts so who knows). However, I'm deducting two stars; (1) I really don't appreciate upselling onsite. I purchased a Groupon for $100 which covered "Negative Pressure Cleaning with HVAC Inspection, Unlimited Vent & Dryer Vent Cleaning and Deodorizing". AND I was told by another duct cleaning company - that's all my system required. EM does not provide a consultation visit for a more exact diagnosis of services required-unlike other cleaning companies. (Probably done on purpose) So EM's owner arrived on the morning of my scheduled cleaning, checked one area of my HVAC and immediately claimed my system also required a 'cold air return' vent brushing which was an extra $189 bucks or something around this amount. Really? Doesn't every dusty vent require such? According to EM's owner, 75% of his customers require this additional service - so then why not include this in the Groupon deal from the beginning?? or offer two types of Groupon's; one for returning customers not requiring a "cold air return brushing" and one for customers unsure of how long ago their vents were cleaned which would cost more?? Anyhow, I have our ENTIRE conversation on video/audio tape - as the owner does not recall saying he makes "no money from Groupon sales", as he tried to convince me to spend additional money. (blank stare) Doesn't everyone have cameras these days?? duhhh.. (2) EM uses very large clunky equipment, which meant both my front and back doors were open during their visit at different times, tons of bugs entered my home. (3) I've been sneezing ever since EM cleaned my air ducts (Achoo!) read more

I couldn't have asked for a better job than what Andre and Nelson had done. I was shocked to see what they discovered after removing the return vents the amount of dirt that had been blocking the airway. They did a great job and Andre answered any questions that I had. Him and Nelson made a great team as worked together to get the job done. They cleaned up everything and put the vent covers back on after sanitizing the vents. Then cleaned the dryer vent and they were done. I would highly recommend these two to clean your vents. read more

The technician deceived, just spent 20 minutes to blow and left. I was not at the property and technician called for additional suplimentary service for $200 more. if he left in 20 minutes just imagine what he would have done? Just taken your money. read more

Andre and Tony were awesome they were super fast, and explained everything in detail. My ducts were super dirty which they showed me with pictures, highly recommended these two. read more

EM Duct Cleaning - Dirty duct before they cleaned it - Air Duct Cleaning Near Me - Chicago, Illinois

Andre and Lorenzo arrived promptly at the exact time the dispatcher told me they would. They were very professional and respectful of our home (taking shoes off). They both gave thorough and helpful explanations of the process for the duct cleaning and installation of the UV-C light. They showed before and after pictures of the ducts and once the installation of the light was complete, explained to my husband and I what to look out for and how to maintain their progress. Not only were they quick, helpful, and thorough, we enjoyed their company! I would recommend this service to anyone who is interested in getting their ducts cleaned, I was surprised by the amount of dust and grime and construction debris found in my condo. I have terrible allergies and asthma and I know this was the right thing to do during the season change! Thank you again Andre and Lorenzo! read more

I will be using EM Duct Cleaning on an annual basis! Andre and Lorenzo were knowledgeable, professional, and incredibly friendly. The work they did was awesome and efficient. I am very impressed with EM and I could not have asked for a better experience. Scheduling was very easy and all covid protocols were followed. I would highly recommend you use them for any duct cleaning needs. read more

The customer service, price and outcome of service exceeded my expectations. Tony, Eric and Nelson are all hard working and know a lot about duct cleaning. I'm extremely impressed with the company and will certainly use them again. A couple other notes: I found this company through groupon. Scheduling was easy and quick. Covid precautions were all followed. read more

Deon and Tony were professional and efficient. They made me feel like I made the right decision in terms of having my system cleaned and I will definitely go back to EM in the future. read more

Cam and Andre were very friendly and did a quick but excellent job. Second time using this company and would recommend!

We are preparing a condo for sale and the furnace and ducts were in desperate need of cleaning. Nancy in the office was quite pleasant and was able to schedule the work with just a couple days notice. Andre and Lorenzo came out and cleaned two vintage furnaces and the very dirty ducts with great thoroughness and efficiency. Very happy with this company, would highly recommend. read more

Andre and Lorenzo from EM duct cleaning and they provided the basic and deep cleaning as well as dryer vent cleaning on the roof. They were very friendly, respectful, and explained as they went through the process. They were very professional and did an exceptional job. We will have them come clean on the annual basis! read more

Wonderful experience with EM Duct Cleaning! Andre, Corey, and Diego were our service providers and they were quick, friendly, and did an excellent job explaining and throughly cleaning all of the HVAC ducts in our townhome. We knew we had to get them cleaned after moving in and it's unbelievable how much dust can build up in the ducts. Andre showed pictures and we looked in the ducts before and after the cleaning (we also did the sanitation especially since we live by the highway) what a world of difference the cleaning makes, the ducts look brand new! Next annual cleaning we will be calling EM Duct Cleaning! read more

I was not impressed- the work was slow, I had to answer hundreds of questions about a small space and they denied several service requests I made. I would not repeat read more

Really needs a one star review. The work was substandard. Not EPA approved. Many, many hidden fees and costs. Don't finish work. Unreliable. A ton of money down the drain. So upset. So many other companies that are honest, reliable and efficient. read more

The crew was amazing and did a great job!! We noticed the difference immediately....as a pet owner I highly recommend getting this service done annually....and if you don't own pets it's amazing how much dust and dirt they suck out of your system. And again, the crew was absolutely fantastic! read more

I am a big fan of EM duct cleaning. I am a realtor so I use them all the time including my own house. Nancy is always super helpful and pay great attention to details. The crew, Andre and Lorenzo, have helped my multiple times and they are always very professional, thorough and pay attention to detail. I highly recommend them. read more