Had to wait 5 minutes for the driver when I was done with my appointment. I use a rollator and have…read morechronic vertigo. I've asked them not to send this driver again. The last time I used him he left to go get lunch. I had to wait 10 minutes for him because he got stuck in traffic while getting his lunch which he asked permission to go pick up lunch. Then he complained that he didn't get to eat it!

They were very helpful in getting the proper driver for my daughter. A solid, professional…read moreorganization. They have my business for sure.

I've worked with Sofia Lucas for almost 6 years. Not only did Jose and team provide a luxury…read moreexperience every time we've used them (now easily north of 100 times). He and his team have become friends. I refer them all the time. And my companies use them as well. If 10 stars was an option, I'd give it to them!

I only book Jose with Private Car Dallas for my boss when he is in town. He is always super…read moreattentive and timely. They have been the best and my boss will only use them. They make it so easy to book through their app and are great with any last minute changes or emergencies. Hands down best car service in town!

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!

Picked up and dropped off on time. Vehicles were clean. Really nice and safe drivers. Definitely…read morewill be using them again in the future and recommend to others.

ver clean car. Professional driver. comes with SUV. highly recommended. I wil use this company in…read morefuture.

From the owner: At Dfw Black Car Limo llc Transportation Services, we take pride in our team of professional…read morechauffeurs who are not only highly skilled drivers but also knowledgeable about the local area. They possess an excellent understanding of the airport layout, traffic patterns, and alternate routes, ensuring that you reach your destination in the most efficient manner possible. Our chauffeurs are courteous, punctual, and committed to providing exceptional customer service.

The driver was on time. He was extremely courteous and friendly. The vehicle was clean. A very good…read moretrip to the airport

The shuttle showed up for the pickup 45 minutes late. Other than that, the ride was great. Kabiona…read morewas a courteous, safe and efficient driver.

On February 22-2022, our Son got married to his beautiful bride. The event location was Monarch…read moreHotel and we new that we needed a reliable, professional and reasonably priced transportation for our guests and family members. Every aspect of the day was memorable. We appreciate the timely personal service of GM Transportation, cleanliness of vehicles and safety trained drivers. I am sorry . This is long overdue but I wanted our positive experience to be later than never. We recommend them highly. Thank you Tram GM Transportation

If I could give more than five stars, I most certainly would. My sister and I attended the…read moreBeyoncé/Jay-Z OTRll Tour last week and used GM transportation services for the evening. The arrangements were easy to make and the communication via email & phone was superb. We were picked up at my sister's home. Our chauffeur Michael, was very prompt, courteous, and engaging. He took us to our hotel in Arlington. He gave us tips and tricks about the area surrounding the hotel and the AT&T stadium. He recommended a place for us to wine and dine prior to the show. We took his advice and it was great! He even checked on us DURING the show. He picked us up promptly after, and delivered us safely back to our hotel. The car provided was a nice luxury SUV. It was in pristine condition. It was stocked with bottled water, mints, kleenex... all of the things that one wound expect. I highly recommend this company. I will be using them again for future events. This was a wonderful experience.

WOW! What a great trip. Atlanta to Nashville round trip. I expected a great experience but it…read moreexceeded my expectations! Ms. Aretha is the ultimate attendant. She took care of me as if I were a VIP. I'm not but she made me feel like I was! Food, drink & treats were great! I was able to get sleep in the quiet atmosphere. Your drivers were great too. Add more routes! I'm ready!

Did round trip from Dallas to Austin. Exceeded my expectations in every way. Professional and…read morefriendly attendants and drivers. Great and tasty lunch options. On time arrivals. Small amenities you wouldn't expect (warm towel to refresh, a basket of snacks offered several times, climate controlled, free WiFi that works. Spotless nice size bathrooms. Honestly felt like I was in a first class environment without the rules and hassles of flying, let alone not having to endure going through the airport nightmare ( security, baggage). I wish they would expand their destinations from Dallas beyond just Austin, Houston and OKC. I'd take them if I could to Santa Fe, New Orleans if they went there. Can't say enough great things.

The great reviews left by others seem to only be when Craig himself is doing the driving. If you…read moreuse My Elite Driver, perhaps request the owner himself to do the work. After confirming with Craig via phone that the ride was for my wedding exit and confirming that the driver would arrive 10 minutes early and contact my wedding coordinator - I felt at ease. Until our entire wedding was lined up outside and I had no ride. The driver showed up late and ruined any hope I had of a seamless wedding exit. After waiting for 20 minutes crammed into the back of my mom's car, the driver showed up and seemed to be fully incoherent. Had my mom been available to drive, I would have sent him away and had her drive us for fear of my own safety. Once in the car, the driver was extremely strange and made us very uncomfortable. When attempting to contact Craig to request a refund, I was quickly dismissed so he could do his "research" and never contacted again. My further calls have remained unreturned and I have given up receiving my large amount of money back for a service that wasn't just sub-par, but was completely awful. Use someone else. Access Limo is leaps and bounds better and will have my business going forward.

I am definitely calling My Elite Driver again. My friends and I used their services tonight to go…read morefrom Dallas to Ft. Worth and back. They are reasonably priced and very professional. Craig showed up early, was ready with water and wine, and gave us a wonderful, safe ride. The car was a new model sedan and very clean, both inside and out. We were able to chat with Craig, and we were also able to carry on our own conversations without interruptions. We very much appreciate Craig and My Elite Driver, and we plan on using their services again!

What a pleasant experience!! I was afraid when the driver told me they would be in a Prius that…read morethere wouldn't be enough room for 4 bags. This tiny little car isn't so tiny! More than enough room in the back for 6"3' husband. An added benefit of riding in this cute little car was that its ecofriendly. :-) The driver was early and very polite. I will definitely use this company again.

MUST READ UPDATE on HORRIBLE OWNER CONTACT EXPERIENCE on yelp:…read more The owner contacted me on yelp and I want to share how UNPROFESSIONAL he is, how he ACCUSES ME OF LYING, and HOW HE MAKES ASSUMPTIONS ABOUT MY WIFE. He tries to turn things around and blame us. I will include quotes from his messages, and if you want just message me and I can forward you the entire messages too so you can personally see what kind of person he is, how he treats his customers, and judge for yourself. We just booked a ride to the airport and have no reason to lie but he is deluding himself into thinking that we are making false accusations and are lying. Why would we do that? Why would we lie? I booked a ride for my wife in Oct., they did not show up at the PICK UP TIME so I called them, they responded in an unfriendly manner, they showed up late, the driver was unfriendly, the driver CHARGED THE CARD WHILE IS WAS DRIVING in the airport which IS NOT SAFE. My wife asked for a business card to identify the driver, he claimed he did not have one. I wrote the review in Feb. The owner contacts me asks for info and offers a free ride. I reply that I am not interested in the free ride because they were rude on the phone and I would rather not deal with rude people. I tell him this was in Sept. 2014 (I was wrong, I wrote the review 4 months after the event, it was Oct.). He then messages me saying that I have to give him my card number to prove that this actually happened or he is going to assume that it did not happen and ask to remove it from yelp (which he can't do but I humor him). He also offers twice the money back (which I doubted and he did not refund) for the info, I give him the info because he accused me of lying and I AM NOT A LIAR, MY WIFE IS NOT A LIAR, WE HAVE NO REASON TO LIE. First the owner admits that I actually am a customer of his, LOL. Pick up time was 11:30 so I called and asked where he was. Dispatch contacted the driver at 11:38 and he finally showed up AFTER THAT. Owner replies: "Driver was contacted immediately as per our record dispatch spoke with him at 11:38 am. Based on computed time, it implies driver was in the neighborhood. Now your scheduled pickup time was at 11:30 am. So we are missing roughly 8 minute from (11:30-11:38) our record shows he was within your complex and there are two possibilities here. 1. He was already there waiting by your house or someone else or 2.Still looking for the correct address. If you did not see him at your address that leads us to the second option, which is plausible. because it happened before." He turns it around and assumes my wife didn't see him. What a joke, she was prepared and looking outside waiting for him. He brushes off the FACT that he was late and mistakenly assumes the dispatch contact time was the time he arrived which is FALSE. The driver was NOT FRIENDLY to my wife, he states "then why would your wife tip him 15%" I'll tell you why she tipped him, because she is a nice and shy person and not heartless. We try not to be rude to people so we tip even when service is bad. Why would we lie about the driver? Then he goes on to say that my wife was charged in the airport but the car was standing because geotagging shows the card was charged in the airport. No, you are wrong sir, MY WIFE WAS THERE, yes she was in the airport but the driver was still driving when he charged her. Guess what genius, geotagging does not indicate motion! And why would my wife lie about this? When she told me I found it ridiculous. He then says that it is very unlikely that the driver did not have a business card, implying that my wife is lying. I think this shows the driver did not want to be identified. His response to the driver being unfriendly and that he charged my wife while driving? He states that "your accusation is merit-less based upon their records". Wrong, you are making INCORRECT ASSUMPTIONS based off of your records. He also thinks that I am confusing his cab service with another one because I initially said this happened in September. I did not get a cab in September, I said that by accident because this happened last year and I did not remember the exact date. I have the records to show that we did not use any cab service in September. There was no other cab service. This is what he wrote: "Transportation took place in October not in September. Due to inconsistency it implies mostly likely we were the lucky ones to have one star for some other company's unprofessional act." NO, it was YOUR company that was unprofessional. And you are continuing to be unprofessional. I am just reporting the HORRIBLE SERVICE your company and you provided. Your response is defensive, passive aggressive and is trying to put blame on us. We cleared up the date and there was no other cab company. You are trying to delude yourself into thinking you are not at fault. Stop trying to turn your mistakes around and blame your customer.