I just had my annual AC maintenance done and I'm thoroughly impressed. They were incredibly…read morethorough, cleaning the coils and checking the coolant levels to ensure everything runs efficiently for the winter. It's rare to find a service that is this honest and doesn't try to upsell you on parts you don't need. My unit is running quieter than ever!u

Smith Heat and Air arrived on time, did a chemical cleaning of my outside condenser unit, didn't…read morerush the job, provided an explanation of his work and my system status , and lastly all performed at a fair price. This was exactly what I was looking for...

Darryl Wilson is professional courteous and always gets the job done. He has replaced an old ac,…read moreput in central air for our upstairs playroom above our garage and replaced our old water heater. I highly recommend him and his crew.

Darryl Wilson Heating & Air is an enterprise of the highest integrity. Memphis summers require…read morereliable, high-quality air conditioning equipment. We found Darryl via a referral from a satisfied customer --- their experience with him was eventually matched by our own. Darryl and crew demonstrated a superior work ethic and an unequaled dedication to customer service, both during the sale and afterwards, too.

I cannot express how grateful I am for Ro Rodgers Air Conditioning & Heating, LLC! My thermostat…read morestopped working, and with freezing temperatures, I was worried because my elderly mother lives with me. I was trying to troubleshoot the issue myself, but I was completely stuck. Even though Ro was already booked with other calls, he still took the time to get on the phone with me and walk me through the entire process step by step. He was more concerned about our safety than making a sale, which is incredibly rare. Thanks to his guidance, I was able to get my unit up and running, and my home is warm again. His professionalism, knowledge, and willingness to help beyond the call of duty are what set him apart. If you need a trustworthy, knowledgeable, and genuinely caring HVAC expert, Ro Rodgers is the person to call. He truly puts people first, and I can't recommend him highly enough! Thank you, Ro! You are a lifesaver!

Don't be sleeping on Ro Rodgers... he may be a small locally owned business, but my man knows his…read morestuff, and will get you up and running quick. We requested his service, and he came asap to fix the issues. We've used him 2 times for 2 separate issues and he is upfront and honest about the prices, and they are within a working class families budget. He gets in, starts work immediately, and gets it fixed. We had some good conversation as well while he was working. Again, don't be sleeping on Ro Rodgers.

when i called they called right away but I sent the job detailed information through email. It is…read moreso frustrating they never responded why they can't quote or perform the rough in plumbing, heat pump

We called Salinas Mechanical to perform standard AC inspection and maintenance during the 2022…read moresummer heat wave. The owner came out and did a great job and even suggested some things we could do ourselves to improve efficiency. While making conversation, I mentioned an electrical wiring issue and he said he would be happy to take a look. We scheduled an second appointment and he returned and had the issue fixed in a short period of time and for a reasonable price.

I used Airserve before in a different home, I had problem with the service then. I was getting a…read morenew unit and the guys who were putting the unit never showed,or so I thought. I call to find out where they are since I have to take time off of work to wait around. We'll, they saw a town truck in front of my house and instead of calling they just left. Leaving me to chase them down to get them to come back that day not reschedule like Airserve wanted. Now on to the new house, try try again I hoping that maybe it was a one time issue. NOPE!!! I have them come to look at the houses unit. Well I get call about how the unit is on terrible shape. I can "fix" it for $800 or replace it for like $6,000. I ask them to please wait and trust that they will send me quotes. Wrong again the service guy goes behind my back scares my elder mother into thinking that the unit needs to be fixed ASAP. So they STEAL $800, from my mother. I look up what they did and talk to my friend who does HVAC the parts he replaced were $50 for both. How do we get $800. Also, Im the home owners if I tell you NOT to do something you dont prey on the elder to rob them of their money. I call to talk to someone, I miss the call because Im working, try to return the call and NEVER heard back. Very upset, I also asked to cancel my membership because thats BS supposed to get discount on service, yeah they dont discount anything. They still taking the monthly fee out, this company just loves to rob people.

Please beware and get a second opinion when your told your entire system is done and you need a…read morereplacement for 20k. I hired this company because my upstairs air conditioner stopped working and the downstairs unit while blowing cool air couldn't keep up. The upstairs unit when taken apart did have a small amount of ice on it, it was not covered just the bottom. (the guy was here 3 hours and never checked the unit again said it most likely has a leak is low on freeon, and not sure it could be filled) . Started quoting prices and showing me photo's of gauges, quoted me a price of $3600.00 to replace fans and coils that aren't guaranteed and I really just needed a new system. He cleaned the downstairs system told me it was getting weak might last a week or could last a month or 2. I was told when he cleaned the coils that the unit was used to running at a higher amperage and with clean coils it had a memory and would continue to run at the higher coils. It was 83 degrees in my house by the time he left, and did nothing to the upstairs unit, had the attic door open for the 3 hours he was here which let all the heat poor into the house even while he was outside working. He never checked the upstairs unit again after he cleaned the downstairs unit and in the 110 heat indexes that would have been melted before he left here. Said he would try to see if they could schedule me an appointment for the next day but could be back before Friday, this was Monday. Had to make sure there was no leak to add freeon. However I could speak with their home design team to schedule a new install and if I signed a contract with them they would return and put freeon in my unit at no cost and without checking for a leak. I could pay their monthly maintenance fee for the next 10 years on the new unit and they would take care of everything. I was quoted a price of 99.00 per unit to clean and tune them up and would pay more for freeon if needed. My bill was $403.00 and they did nothing except clean it and put some gauges on it. This morning came and sure enough 9 am on the dot I got a call to schedule the design team, when I asked about the repair for upstairs they didn't handle that but could transfer after I scheduled the team for the new unit. My alarm bells were going off yesterday so I did some inquiries with friends of mine in the commercial business for HVAC and they got quite a laugh at the information I was being told. Back story here my house is only 8 going on 9 years old, I have a 4 ton unit and a 3 ton unit, with the new freeon 410 I believe it is. My buddy sent one of his crew out to go through my system. There was no leak and it was 2 pounds low on freeon which happens over time. My coils are not going out right now, has a tiny bit of rust on them but none on the coils themselves, I will need to replace the unit in the next couple years if I want to go up in tonage, but they can easily replace a coil for around 350-400 and if I did both units and both fans it would be 1400 to 1500.00 not $3600.00. My downstairs unit was definitely under a bigger load trying to keep up with the heat by itself, and when checked a few minutes ago is back where it needs to be. The downstairs unit caught up and brought the temp to 70 overnight, then of course with the heat the temp went back up with the attic open a bit more today it only reached 77 in here today. With the upstairs unit back up and running the temps are already dropping in here this evening. Please beware of this company if your wanting a repair, get a second opinion before spending your hard earned money. Very sad in today's economy that someone retired is taken advantage of like this.

I guess John Henry Supply had to delete and reset their reviews! I know this because I previously…read moreleft them a great review, and that review has disappeared, along with all others. They will thank you for your business and then charge a 20% re-stocking fee for their mistake! Their counter person has no field experience and I'd often have go into great detail about items because she didn't know much at all about the industries of plumbing and HVAC/R. They are basically the sole source of hvac and plumbing supplies for their affiliate hvac company next door. So, if they want to have poor customer service for everyone else... I guess that is their decision. This 20% on a $550 purchase is roughly $110. Was it worth that to lose my business forever? I guess so!

From the owner: John Henry Supply is your local supply source for HVAC and Plumbing supplies. We carry some of the…read morebest name brand equipment and parts in the industry and the best part is we sell them to you at contractor wholesale pricing.

Tarus did a great job. Super friendly and professional. Told me all about what was going on while…read morehe checked things and did great in cleaning up after himself. 5for sure. Thank you 5M Services for job well done.

5M "technician" wrote an estimate for over one thousand dollars in repairs on my AC / HTR. I had…read moreanother very reputable company give me another estimate and 5M's estimate was lies, fraudulent and a total rip-off...crooks, perhaps? Also, water leakage into living room ceiling during repairs and they never repaired the ceiling damage! Terrible company!

DO NOT use this company for your HVAC service. I spent thousands of dollars getting the SAME issue…read moreresolved with no resolution. They are overpriced and do not know their profession well at all. I had to finally switch to another HVAC company who told me something completely different and resolved the issue MUSE wAS trying to fix. This is an honest opinion and I would never leave a bad review someone did not deserve.

Imagine how devastated we were to learn that our air conditioner needed to be replaced in the midst…read moreof the hottest days of the summer? We got a couple of quotes and by far Muse was the best! The were out with a new unit the next day. The.Next.Day. It was 105 out and in the hottest times of the day 3 professional, and the nicest, technicians were out servicing our home! We have a young baby and dogs and the made our home livable again. Highly recommend!