I just had my annual AC maintenance done and I'm thoroughly impressed. They were incredibly…read morethorough, cleaning the coils and checking the coolant levels to ensure everything runs efficiently for the winter. It's rare to find a service that is this honest and doesn't try to upsell you on parts you don't need. My unit is running quieter than ever!u

Rick has been servicing my home for 3 years. HVAC and other miscellaneous jobs. He is on time,…read moreefficient, knowledgeable and good value for his service. He is able to schedule quickly and timely. Great job and nice man too.

Cody and his team did a great job in replacing our hot water tank and installing a new set of attic…read morepull down stairs. Cody was very responsive and on time. He and his team were very professional and did top quality work with great attention to detail at a reasonable price. I plan using him in the future for other work that will be coming up. I highly recommend him for any projects you have around your home.

We needed a gas line and door frame removal and replacement at my rental property. Cody was…read moreresponsive and gave me a competitive estimate. But what really stood out, was his proactiveness in gauging the needs for my project, great communication and connecting with the other contractor and tenant to ensure a smooth and very successful outcome for my new heater installation. He showed up several hours in advance to ensure he completed his part of the project, so the HVAC installation could be completed on time. I highly recommend Cody for any project. Thank you!

Vince said he would fix problem and he did, sent Billy and Oscar out to replace heat pump great…read moreguys did a great job. Would recommend Airman to my family and friends.

I do highly recommend Air Man. Never in my life have I been more impressed with an installation…read morecrew then I was this week by the Air Man team. Prompt, professional, courteous, polite and respectful. These men are incredibly unique to the HVAC industry. Vince Mannon was quick to answer my questions and set us up with a very fair deal on our new air conditioning, furnace and water heater. Billy did an excellent job of explaining the products and warranty, which is the best offered of five different companies we contacted. At this point, we could not be happier.

Chillax was very professional by arriving on time for a scheduled service visit. They took their…read moretime in performing the work and clearly explained the condition of my condenser afterwards. They didn't attempt to sell any upgrades. Their price was fair and I'll definitely be using them for future work.

I'm so glad that we reached out to this company to get our heating system looked at before it gets…read morecold. They responded very quickly, and were able to come out in the same day. Once they arrived, they were friendly, quick, and actually explained the issue and how to fix it. The price they gave was the price they charged, which was very fair. We will definitely be using them for HVAC needs in the future.

Yates resolved my electrical issue. However, his rate intends to be higher than normalread more

This company wanted to charge me over $90.00 to just come out and give me a quote to see if they…read morecould add a line for a AC unit. The tech said if they couldn't do the work, I would still have to pay the $95.00! lol

While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

Called this morning because of a water leak and Reno was here before noon to fix it. Cost was…read moreworth the trouble it was to find the leak. The leak was fixed and I am very pleased with the service and employees were very friendly and helpful!!!

BEWARE!!!! $290 FOR 10 MINUTES WORK WITH HAND TOOLS AND NO PARTS. One star is too good a rating…read morefor this kind of robbery. Have a 1 year old water heater (Rheem). The controller went bad so I contacted Rheem and they sent a new controller. Rheem recommended Mitch Wright so I contacted them. I had the new part. Their guy showed up and installed the new part I supplied in about 10 minutes with a few hand tools. Yeah he did a decent job, the problem isn't with the person that did the work or what he did. Mitch Wright charged me a $90 diagnostic fee, THEN they had the audacity to charge an additional $200 for labor!?!?! $290 for about 10 minutes worth of work with hand tools. No actual diagnostics or troubleshooting were done. TOTAL HIGHWAY ROBBERY! $100 to $150 would have been fair, and I was prepared to pay that. These assholes are way too proud of their service and prices.

I've worked with Jeff's Heating, Cooling, and Maintenance in the past, now Active HVAC &…read moreMechanical, and had another good experience. They were super responsive, came out very quickly, and explained everything clearly without trying to push unnecessary replacements. They cleaned out a heavily clogged and rusted coil area, cleaned the pipe feeding into the pump, replaced the circuit board, and checked the refrigerant and condenser. Everything is cooling and flowing properly again. I appreciated the honest service and thorough work.

Exceptional service from Jeff and his team. Sent a message on Sunday night; Jeff called me first…read morething Monday morning and his team showed up that afternoon to assess the problem. They found the problem quickly and had me up and running first thing Tuesday morning after getting the necessary equipment. Will be using Active HVAC from now on. Reasonably priced, upfront and honest.

Quality and speedy service. Skilled and knew how to leverage what was already in placeread more

From the owner: Prime HVAC & Electrical is a locally owned and operated business out of Bartlett, TN. At Prime we…read morestrive to raise the standard when it comes to home services. Quality workmanship is what sets Prime apart from the competition along with our 10 year parts and labor warranty on new HVAC installations. From the moment you call in to book a job to the moment the job is complete, your satisfaction is all that matters. Prime, where quality and affordability intersect.