The original estimator Ryan was very nice and caring. He showed me that I needed a new system and…read morehe worked with my budget. I was having surgery that day and he had an emergency same day service so I can have a cool house when I came back from the hospital. Larry Zuniga was my technician and he had 1 other person helping. I left them at my house while they did the new installation and took old system I went to the hospital for surgery. THEY ARE AWESOME PEOPLE TO WORK WITH THEY ARE CARING AND VERY KIND AND UNDERSTANDING. I will definitely call them when I need my system serviced. I HIGHLY RECOMMEND THEM FOR ALL A/C OR PLUMBING NEEDS. THEY ARE GREAT/AWESOME PEOPLE.

I scheduled a maintenance/cleaning appointment 3 weeks ago…read more We agreed on a date and I was told the technician would arrive between 8:00am and 2:00pm. By 2:10pm I called the office since there had been no call or update. I was told the tech was out on another hi that had taken longer than expected and he should be able to get to my home "soon." I expressed my dismay at the fact I had not had any communication from the tech. I also asked how long the service would take once the tech did arrive. I was told it would take about 90 minutes. I had already waited all day and now I was expected to spend another 90-120 minutes waiting for the tech to arrive and perform the service!! I found this unacceptable! I said i would need to reschedule but would need a morning appointment time. I was told they could come the next day, but, once again, I would have to be available between 8:00am and 2:00pm!! No way was I going to devote another day of waiting and wondering if the tech would appear!! I used AC PLUS in the past and was very satisfied with their service. Unfortunately their customer service has declined since I last used them and they are not as reliable as they once were.

I highly recommend hiring Air Repair HVAC. Chris and his crew of guys (Alex, Jordan, and Jacob)…read morewere friendly, informative, professional, and they worked quickly to get a new system installed. We had contacted them because our 5 year old HVAC system, that was installed by one of their competitors, stopped blowing cold air. Unfortunately, 5 years ago we made the mistake of going with someone else for our HVAC system. So we first called that competitor to see what they could do for us but instead of visiting us as a repairman, it felt more like they came in as a salesman. They used high pressure tactics on my husband and I. We were made to feel like we didn't have much of an option other than to purchase a new AC unit that was twice the price that Air Repair HVAC provided us with. It turns out that their competitor was also charging us more than double for the biannual maintenance check than Air Repair HVAC charges. So, long story short, if you are stuck between going with Air Repair HVAC or AC Plus......CHOOSE AIR REPAIR HVAC!!! They've got my highest recommendation.

Great company to work with for air services. Highly recommended…read more I've been getting my biannual services on my home central air HVAC system since around 2014 after having not great service from another company. Last year I got a new system for my house and everything went smoothly and my new system has been working great. I talked with a few of my coworkers who worked in air conditioning in the past or recently got a new system for their home about my system and they agreed I got a great price from the company. Customer Service has always been great. The office staff has been on top of getting services scheduled and always been professional and helpful. All the service techs and installers I have interacted with have been great as well.

I can't recommend this guy enough. His service hadn't changed in years. Still professional,…read more great value, everything is great!

Tony was very professional and timely. Got the ac going at an excellent price. It only took him 30…read moreminutes to complete the job.

Airconditioner was not cool enough and we called Aace…read more Prompt, extra work, trustworthy! Great !

In the middle of a heat wave, my aging (13 1/2 year-old) roof-mounted a/c-heater took a powder on a…read moreSaturay morning. Within four hours, Marlon showed up and had the necessary part on his truck to get me back online for which I am eternally grateful. However, he brought back down from the roof, pictures of rust, oil leaks and a few burned-out resistors along with detailed explanations of where things were headed with likely steep replacemet/repair costs in the future. Not only so, but the refrigerant in my a/c unit was no longer a legal replacement in California, should leaks occur there. The motor bearings were becoming noisily worn as well. From the very first Saturday contact with a call from James within 10 minutes of my YELP request, to the field visit from Marlon on the same day, to the installatin of a brand new heat pump system only two days later on Monday by two guys up on the roof enduring the at-least 106-degree brutal temperatures, and the skillful crane operator who clearly knew what he was doing, the professionalism, great care and willingness to get it all done right was seamless and unwavering. The same to be said of the quick, no-hassle financing initiated in the office to get things rolling for me. Without flinching, I can highly recommend AACE'S.

For the past week, my A/C unit has been unable to get my house below 80 degrees and it's been…read moremiserable staying inside. I called Imagine on Saturday afternoon, and their amazing team arrived the next day early to our appointment time. Michael easily diagnosed the issue, showed me the problem and walked me through how the specific part that broke was supposed to function, and got a new capacitor installed within 45 minutes. I finally have cool air blowing into the house all thanks to Michael and Imagine's stellar team.

I've waited 5 months to make this post, as I wanted to share a comprehensive review of our…read moreexperience with Robert and his team at Imagine that Heating & AIR. Robert installed our new Goodman 5ton AC & FURNACE in June, of this year. This replaced the original ICP system that came with the house in 2004. We've ran our A/C unit everyday, for four months, with out any hiccups. Comparing our electric bill now, vs last year, the new system does run more efficient, as our bill has dropped some, tho nothing drastic, maybe $50-$90 monthly? For the same usage (slightly more this year). Besides the savings, the indoor climate is improved, the house feels cooler, and less humid throughout the day, even with the temperature set a couple degrees higher then last year. Over the last month, we've finally began using the furnace, due to the colder mornings, and that too, has been flawless. A much smoother, gradual warming, as opposed to the previous unit, which seemed like an All or Nothing, blast of HEAT. No issues with the Finance company either, (Greensky), everything from the application, to the payments, to the customer service has been easy, and straightforward. Overall we know we found the right company to have given our business to. Robert is a No B.S, honest man. During my vetting process, he answered all my text, returned my calls, and never once gave me some phony brochure/ saleman answer. I gave this man a difficult time with my constant questioning about his products, and installation processes, as I learned more about HVAC, and what to look for in finding a quality HVAC company. I'm a DIY'er for almost everything I own, but HVAC is not a D.I.Y accessible industry. So I relied heavily, on the Internet to educate myself as much as possible, in the short amount of time I had from the moment our A/C was diagnosed as needing replacement, to when I started scheduling HVAC company for qoutes. Spend any amount of time (as you should be, because HVAC replacement/Repair is expensive) researching/ educating yourself on the subject matter, be it google, reddit, HVAC forums, etc. You'll come to find the consensus is that there is no BEST A/C BRAND, but that what matters is THE INSTALLER!! Ask any company, and they'll tout the product they sell as the being the best. Robert gave me a no nonsense answer, for his choice of Goodman products. Experience, warranty, supply and support!! I didn't choose the brand Goodman, I chosed Imagine That Heating & Air. I had five company visit my home, and give me qoutes for a replacement system. -Air Repair -Ace home Heating and Air -AC PLUS -Imagine that Heating & Air -Above All heating and air I don't want to speak badly about any company on Robert's page, but I will say, the car saleman tactics of one of those company is real, stay away. (ACE) The rest just didnt seem to want to put up with my scrutiny. Robert did however, and gave straight up answers. Choosing him became obvious to me, plus, as added assurance, my wife got a good, honest vibe from him. (woman's intuition anyone?) If you are reading this, you know the importance of these community based reviews. Bots, and paid for reviews are everywhere, always vett a company by their most critical reviews, as those often provide the most details, from actual people. Imagine that has no terrible reviews for a reason, that's no coincidence, this man and his team is just that good. I'm glad I found a reputable company, I can proudly recommend. The price was on par, the warranty exceeded everyone else's, and the work was executed flawlessly. They arrived on time, and finished ahead of schedule. Not a single peice of trash was left on my property. That's, professionalism. Goodman 10year warranty, so I'll comeback and update this post if needed. Thanks again to Robert, his Father, and team. We appreciate you. To anyone reading, hire with confidence.

Edgar was super nice, candid and honest. They called me on Monday night very quickly after reaching…read moreout. It didn't appear they used an AI secretary which freaked me out a bit about other places LOL. I also liked that they sent a picture of the person they were sending. I would rebook with them if needed.

Edgar Valenzuela came out for a complimentary service, in less than 5 min he was able to deduce…read morethat we needed $3500 worth of parts and labor before the compressor went out and we had to replace the whole unit. Mind you, we just bought this AC unit within the last 5 years. Literally the next day the air started blowing hot...now we're wondering what Edgar did during his "inspection". We have to call out our home warranty cause we're definitely not going to have this place fix anything! Suggest watching them during the inspection process

Alejando was very personable and professional. He walked me through the problems, gave me options…read moreand completed the job on the same day. Thank you!

Every encounter I had with a company representative was great; Rebecca, who took my call, Devin who…read morecame to conduct the inspection or complete the work, Abraham who helped with running the numbers. The customer service was top tier. I will definitely be contacting them when I have any other issues.

Needed a whole new system put in. During the weekend and while it was over 100F outside. He was one…read moreof the only guys that could come within a couple hours. Omar had a student who was learning helping him. They were there every day from 8am to 5pm and some days much later to get it done. It was a bit frustrating bc he said it'd take 2 days but then 2 days came and he said it'd be done tomorrow and then the next day he said okay, tomorrow for sure. Could be because of the student helping him but it doesn't matter anymore. I appreciate a business that teaches new generations and that does everything properly and with care. And the fact they were working in a 90F+, crowded, and loud house with the same toddler music playing on repeat on the big TV... props to them cuz I could NEVER. Oh, and they were very professional and kind even when my mom was crashing out at them and at me, which I apologize for.

The situation: it's July 5th and the temp is 109°. My wife notifies me that the A/C is putting out…read morewarm air. We just had people over for the 4th and it worked just fine. So, dreading trying to find someone on such short notice AND on a holiday weekend, I was ready to just spend this blazing hot weekend outside in the pool. I went on Yelp and sent out feelers as to when I could get my unit repaired. Lo and behold, Omar from Desert Air and Heating got back to me within 10 minutes and said he could come to my home in 2 hours!! At first I was skeptical, having only 1 review on Yelp. I went to Google and there were 11 reviews. ALL OF THEM ARE RIGHT ON! First, Omar kept in touch with me as to when he was on his way. He was here at the ETA with his son Joe as a helper. He immediately got on the roof and spent 15-20 min diagnosing the problem. He came down, we offered both of them cold water:), and showed us photos of our unit and all the readouts they took as the unit was running. He told us exactly what the problems were and what he needed to do to fix our unit. More amazingly, he had all the parts on his truck!! The entire visit took about 2 hours on this sweltering day, where the roof was easily over 120°! Omar is such a nice man, along with his helper Joe. He's well spoken, describes exactly what and how he diagnosed the problem, and explained why and what we can do to maintain our system. We are definitely having him do our twice a year maintenance. I highly recommend Desert Air and Heating for your HVAC needs, especially for Omar, who made us feel comfortable and relaxed during our problem. Thanks Omar and Joe!

My whole home AC stopped working. I called to see when they could come out and they were able to…read morelook at it the next morning. The technician on time and very professional and had my AC up and running again with only a few minor parts needed. The price was very competitive and reasonable. One other thing I loved was the texting to my phone that kept me informed from beginning to end. I was able pay with Tap from my phone. I would definitely use and recommend Exclusive HVAC again.

Exclusive HVAC sold me a salvaged master cool unit for full price even after they dropped the unit…read more10 ft off the roof. It has leaked every since, we're a elderly couple who only have our retirement money, we're in this unit for 7k after he charged us for a 600doller filter and other charges, at the time we asked for a refund for the filter because we didn't need it except for the fact that it failed because of his awful work. Aces heating and cooling came out after 3yrs of leakage and ruining part of our roof, they figured out that the pan was bent and that's why it leaked, they came out, owner's in person and fixed my unit once and for all you make me sick only because your a liar you still won't explain your incompetent work and dropping our unit off the roof our unit off the roof, your trying to protect your self but people aren't going to trust you, address dropping the unit and charging us full price, you wont! Because your dishonest,your reviews say you left our property with the unit working fine, you were fired off our property, I told you to leave , you know more than getting ripped off from you is fa t that you're a dam liar, own it and fix it, my wife and I will testify that you are a crook you got us, but karma will get you, dishonest proprietors will always go away. And by the way you keep hiding behind 3yrs later except there's yelp records of me posting reviews since the day I thru you off our property.you kept coming over with your excuses, and charging us visiting fees but you never fixed it, then we got into a arguement, I told you to turn around and don't comeback, you owe us according to my records 2k. Your dishonest own your mistakes, you had the nerve to say don't swear I'm religious, but you're no good. Tell the people how you took our unit back to your shop and pounded out the dents i thought you were bringing a new unit, but I trusted you anyway, and my wife and I Got burned all you had to do is apologize but you didn't even do that you could have said I'm sorry about this and ill make it right, I'll take off money if you agree to take this broken unit but you're such a horrible business person, and greedy, you were so proud that you couldn't even apologize to a customer! It's almost shocking!!!. Your a creep, and you'll probably burn another senior couple before you go under. If you actually stay in business after potential customers read this is will loose faith in humanity, because I'm not a liar for anyone who thinks I'm not telling the truth my # is 760 954 8424 David Gibeault and ill tell you in person and you can see if my story matches. I just don't like thieves.my god over the years you came here. You actually printed that. Your desperation makes me sick, the fact that you're a liar.