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    Air Systems Orlando

    4.8 (4 reviews)
    Closed 9:00 am - 6:00 pm

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    People searched for Heating & Air Conditioning/HVAC 5,169 times last month within 25 miles of this business.

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    Appliances Usa Pro - If you see one of our vans on the street, you will receive 25% off on your repair.

    Appliances Usa Pro

    (24 reviews)

    Horizons West / West Orlando

    Devon was great! Gave clear instructions on how to use the appliance after fixing! Will definitely…read morerecommend him again

    My interactions with this company went poorly and I absolutely do not recommend. While writing…read morethis review I took a look at some of the other reviews for the company. A pattern quickly emerged. First, I noticed that they seem to have the inability to keep the appointments they make. Possibly promising times that are appealing to the customer but in reality, they are incapable of honoring. They absolutely require you pay a fee when booking your appointment that they oddly emphasize is not refundable for any reason. When a major appliance isn't working and a company promises you a quick repair most people blindly just pay the money. When things don't go as planned, which appears to happen in quite a few situations mentioned online, you are reminded that the fee that you paid is absolutely, positively not refundable. Second, people like an itemized bill. We would like to see exactly what we're paying for when it comes to such a significant amount. However, this company appears incapable, unwilling and on occasion outright rude in regard to requests for an itemized bill. When the technician was finished I specifically asked if I would receive an itemized copy of the bill to which he replied, "yes. It will be emailed to you". Surprise, just like the first invoice I received it was not itemized. Based on the numerous reviews that I have read regarding their invoice, I will not pursue asking for an itemized copy. It appears they have not yet ever provided anyone an itemized copy that requested it and, in some cases were downright nasty and rude. Their explanation as to why they are either unwilling or incapable of providing an itemized bill is absolute nonsense and they should be more capable of understanding why people don't believe it. They either need to start providing itemized copies of their Bill or a better excuse as to why they can't. Third, some of their representatives seem to lack a focus on basic customer service skills. A quick apology when they are delayed or a polite, consistent approach to concerns would go a long way in resolving issues. Instead, I interacted with employees that appeared completely unconcerned with their repeated delays or appointment changes. Others appear to have had a far more difficult time dealing with their rude, condescending replies that aren't doing anything but exacerbating the issue. In conclusion, the company feels incredibly shady to me with a repeated pattern of issues. They charge way too much, are filled with disingenuous excuses when questioned about their business practices and generally incapable of honoring the appointment times they provide. With so many options out there, this shouldn't even be one you consider. I strongly encourage you not to just take my word for it, but read the other reviews that share a similar opinion. They're mixed in with all of those glowing five star reviews that seem oddly similar and contrived.

    Air Systems Orlando - hvac - Updated September 2026

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