My AC Unit was not working properly over the weekend. I called Vital Heating & Air first thing…read moreMonday morning and spoke with Matt. He told me he can have someone out the same day (afternoon). I received a text that Mark was on his way and he showed up as scheduled and advised. I explained the problem and he started working on the outdoor unit. He never went to the basement where my Unit is located, only outside. I asked him if he would advise the cost of the repair before doing the work and he said yes and reminded me of the $85 Diagnostics Visit and I said ok. 15-20 Minutes later Mark said he replaced the Capacitor and the total was $300. The AC was working and I was satisfied, but a little disappointed he did not advise the cost before repairing. But the $300 to me was very fair and I was still happy it was repaired. Three days later my AC was not working again so I called and spoke to Mark. He seemed busy and uninterested in my issue (but that may be my misunderstanding his tone). He told me he could not come that day, but possibly the next morning but more than likely the afternoon. He said he would contact me in the next few hours to let me know what time he could have someone to me the next day. Over four hours later I had to reach out to him to find out when he would be there the next day, but he said it would be tomorrow afternoon (I needed morning). So I said disregard, I will find another company. I purchased a whole new Furnace and AC System from another company. I would have used Vital Heating & Air for the replacement if Matt would have contacted me like he said he would. And, I found out that Mark installed the capacitor without tightening it correctly and it fell inside the unit and burnt the electrical and kicked the breaker, which caused the unit to stop working.

Came out within minutes of my call on a Saturday, and again on Monday twice until it was fixed…read more Great Service.

Amazing customer service! The team went above and beyond--making time on a weekend to come by last…read moreminute and fix my furnace. They weren't expecting to get on the roof, but instead of rescheduling for another day went back to the shop to get a taller ladder and parts. Both the technician and owner were extremely knowledgeable and professional.

Quick and efficient with excellent communication. They did not try to sell me on anything, they did…read morean after hours call when my furnace stopped working $150 for the call but it comes off the price of the repair if you choose to work with them. They actually diagnosed the issue and had it fixed the very next day as soon as they were able to procure the needed part.

Just had Integrity Heating & Cooling put in a whole new system. Awesome products & Service Guys…read more This is for Mike.G's comment about the thermostat which I all ready had. There great, at managing your cycle use & cost. My old furnace wasn't hard wired so I needed to use batteries. Your Tech was right in what he told You. Very smart young man. Well, great people & Great Service I give 6 Stars. J. Welch

I don't know. While the end result was good, the lead tech (Reese) tried to charge me $250 - $290…read morefor their simplest and most basic thermostat. He also told me that these thermostats function without the batteries even though my experience tells me that they need batteries to work. Lastly, he advised that my built in humidifier was wired wrong and he should add extra parts such as wiring and transformers to correct it. That humidifier has been working great for me for at least 10 years. I'm giving them 3 stars because they came out quickly and did give me a good furnace cleaning. Again, I just don't know.

Highly recommend! Tech arrived on time and immediately checked in with us to begin install…read more Communicated throughout the process and made sure everything was exactly right, including using our smart home thermostat! Couldn't be more pleased! Thanks!

Deputy Heating and Air will always be my go to company. I have had to have then come out twice this…read morewinter (two different problems) and they are consistently great. They work with you to schedule quickly and easily. The representative who came out was professional and took time to explain things to me. He was very respectful of my home and made sure that I was comfortable with explanations. I literally have nothing bad to say about them.

Comfort Pro Indy provided great service today. The team was professional, knowledgeable, and…read moregenuinely focused on making sure everything was done right. The technician arrived on time, explained the process clearly, and worked efficiently while maintaining great attention to detail. It's refreshing to work with a company that truly values the customer. I highly recommend Comfort Pro Indy to anyone looking for reliable, high-quality service you can trust.

I used them to repair my ac and a leaking faucet. They did a great job on both projects.read more

In November 2024 the technician from Efficient came to our house in Indianapolis to drain and…read morerefill our two water heaters. Through his incompetence, he flooded the entire basement, including the finished part. We have been out of pocket almost $7000 for the cleanup and repairs, and the owner of Efficient has ignored our invoices, phone calls and emails. He apparently has no intention of reimbursing us. We even had to contest the charge for the service call on our credit card, because he refused to refund the almost $500 we had paid the technician for a year's service plan just minutes before being told that our basement was flooded. DISHONEST COMPANY

Just moved to Indianapolis. Looked for an electrician near to me. Noah was quick to respond and…read moremore than fair. Our texting communication was very fluid, and he worked me in within a day! The electrician arrived on time and very professional. When the issue was discovered to be my dryer and not the outlet, he even gave me some helpful suggestions for that (as a bonus!). I reiterate that Noah treated me very fairly for the charge of the service call. Good man and a good company. I'll remember them next time!

We had Noah come to our house to fix our light in the kitchen. We talked on the phone about it on a…read moreMonday and he was able to fit me in for Wednesday morning. Noah was prompted and was able to figure out the issue in no time. I'm thankful I read the reviews on Yelp about Branch Electric. Great guy, awesome service at a great price. We've found our go to electrician! We will definitely use them again!

Very professional and helped me understand exactly what I was paying for. Installed everything with…read moreno issues to this day. Everything went as smooth as you would expect. After they were finished I found out that they also do handyman work and I'm looking forward to using them again for some other projects around the house.