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    All Star Heating & Cooling

    5.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    Peterman Brothers

    Peterman Brothers

    (207 reviews)

    They are certainly at the high end of the cost spectrum, which would be fine if they provided the…read morecustomer service equal to that higher cost, but they use a automated system that will bombard you reminders and calls which is irritating. They are very friendly and the technicians are very professional however. We used them to do electrical wiring for our basement, it was two new breakers to install three light switches and a dozen led light boxes, just under 7k. They were supposed to do plumbing of a bathroom sewage pump, valve for a softener to drain, and shower install with a rough out for a sink, 9k. They miss-scheduled the appointment for plumbing and instead of just saying oops let's fix that they spent their time telling me I scheduled Monday and Tuesday and it's a two day appointment so that's why I am receiving multiple reminders for my appointment on Monday and Tuesday to start, despite my repeating it is Tuesday and Wednesday because I would not be home on Monday as I told the tech who did the estimate. The electrical part they would not take payment for until they finished the job despite my request to pay as they go. Since it requires the plumbing team to finish first they said they would come back when their plumbers finished, still daily texts and calls to schedule the final electrical which according to their tech couldn't be done until the plumbing THEY were scheduled to do. Their AI based system is terrible. Their work is quality and their human customer service team is frustrating but friendly. We canceled the plumbing and now will cancel the finish work for electric as well. Too expensive to justify these annoyances in my opinion. We were convinced to buy their service plan for our ac and electric, not sure what that really gives us but we won't be using it now anyway. I'd caution anyone from using them without a few estimates first.

    We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

    Mission Mechanical

    Mission Mechanical

    (1 review)

    Amazing!! If you want the greatest company in the Universe for your heating and a/c. Pick Mission…read moreMechanical. I'm telling you I don't have words how great they are. Today Stone came over was on-time & immediately went to work..he found the problem in seconds. Never trying to up-charge me on anything. I used them before and thought here we go what's the bill but every time though they've always immediately find the problem because they know their stuff and I'm only charged the $100 per hour they quoted me on. 10% off because I joined as a member so it was $90. Yea so I never had to pay for more than an hour of their time. There was another Mission Mechanical employee who told me they're based on Christian values...they're all about telling the truth to their customers. I will vouch for that!! That's why I used them again and will always use them for my entire future needs. I'm soooo happy!!! Did I already say I'm happy!! Because I'm sooo happy!!! Love, love this company. Big hugs!!

    From the owner: We specialize in expert residential and commercial plumbing, heating, electrical, and cooling…read moreservices. We’re known for delivering high-quality workmanship at competitive prices, combining the dependability of a large contractor with the care and attention of a local business. We offer free estimates for repairs and consultations for system replacements, and customers enrolled in our Service Agreement program receive a 10% discount on all repairs. Whether you need a furnace repair, AC installation, water heater service, or full system replacement, our team is committed to your comfort with transparent, timely, and professional service. Proudly serving Avon, Brownsburg, Carmel, Fishers, Greenwood, Noblesville, Zionsville, Indianapolis, and Lawrence, IN.

    All Star Heating & Cooling - hvac - Updated September 2026

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