Amazing. They responded extremely quickly, even on a Sunday to a holiday weekend. Very…read moreknowledgeable and lovely demeanor.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

They have excellent quality of merchandise and especially in Home improvement and sight and sound…read moresystems and much more!

I was there bright and early at 10am when the stored opened. I wanted to purchase a tv. The…read moresalesman said they didn't have enough staff to help me. So they lost $1000.00 purchase that they would have made if some would have attended to me so I went to Best Buy instead and they served me the way I was supposed to be served and they made the profit plus a table that i brought. That's not good customer service in P.C. Richard & Son. SMH!!

Excellent response time, in depth knowledge of their trade great customer service reasonable price…read more. I highly recommend this company. They repaired my refrigerator.

Very professional .......Excellent service…read more 65 years in the Business and it shows Anthony came in and was very polite , told me the problem discussed the cost and resolved the problem. Just what I needed Thank you

PC Richards needs to award Eddie Morales for his outstanding performance in every aspect from the…read moreknowledge of the appliance to the sale of the transaction... Will always go see Mr Morales for the exceptional service

Fast same day service. Fixed my fridge within half day. If you want fast & painless process, they…read moreare the one.

A big thank you to John of Pelham Bay Home Center! During this massive heat wave, my 87 year old…read moremother's ac went out, we called him at 8am and within 45 mins he had a new unit sent over and installed it too!! Not sure what she would have done without Him!! Truly a blessing and very rare you can get customer service lke this anymore. I highly reccommend this store and staff. In the past also he has come thru for us many times, Thank you so very much from us and my mom! We are in Bronx NY, Not sure why this is saying San Franciso :)

The staff have been more than considerate getting a new microwave oven to me in a hurry. Mine was…read morethreatening to fail and I needed a replacement prior to surgery. To make cooking quick and easy. They went above and beyond with excellent customer service. Even remembered me as a previous customer for kitchen remodeling.

Beware of this service, I paid them $173.96, they were supposed to refund me $48. I'm still waiting…read morefor the money and they haven't returned it, dishonest scammers. I've called so many times and I only hear that the owner will call me back, and he still hasn't called!! WARNING, WARNING.

Honest, experienced, straighforward! Give them a call if you need help! They really gave great…read moreadvice and saved me money!

We've called this company a few times for both AC and refrigerator repairs, and each time George K…read more was the technician who came out. He has been fantastic to work with. He always shows up when scheduled, quickly figures out what's wrong, explains everything clearly, and gets the job fixed properly. George is knowledgeable, professional, and very friendly. It's hard to find someone this reliable and trustworthy these days. We're very happy with the service and would highly recommend both George and the company.

Another 5-star interaction with Eurus, they're simply the best. So knowledgeable and thorough. My…read morefirst time was for a microwave/speed oven, this time for AC, both times just top notch service!

This was a serendipitous encounter. We walked past Happy Appliances a few times and were hesitant…read moreto go in, as the store's exterior looked more commercially-oriented than for retail buyers and the online reviews were sparse. Don't let the exterior and lack of reviews fool you though, once you talk with them, you'll discover they really know their stuff and have some great deals. After further chatting, I also found out they do have a commercial sales team and real estate developers who buy 143 washers at a time don't write Yelp reviews. Happy Appliances has an incredibly-wide selection: from everyday names like Samsung to higher-end such as Miele and they can procure pretty much anything. John and his team worked hard to find specific models, such as a Bosch 800 series dishwasher, that we were searching for. From start-to-end, our team was very responsive to all follow-up questions via email and even with the pandemic supply chain issues, they tracked down and delivered all appliances within the quoted timeline and price--to a multi-floor walk-up nonetheless! Other retailers, such as Lowes, Home Depot, AJ Madison, and PC Richards were quoting 8-10 month backorder for some appliances. We got all of ours in three. Additionally, Happy Appliances (and its parent company: Happy Electronics) is an authorized vendor for all products we bought (did some independent research before purchasing), so warranty was never a worry. I feel like we discovered a hidden gem and we readily recommend them to our family and friends. As a matter-of-fact, I just went back to replace an old washer/dryer. Ask for John when you go. He's great and really down to earth.

I dealt with Tim over the phone and text since I was purchasing a refrigerator and dishwasher for a…read morerental in Manhattan but live afar. Tim did the research on the top brand name appliances based on dimensions governing the tight gallery sized apartment kitchen. He offered me choices so I could compare and read the reviews. He was upfront about the delivery, installation and haul away costs. He was able to provide a Certificate of Insurance required by my building. Despite a glitch due to the building's aging plumbing, the delivery team was able to reschedule the installation of the dishwasher for a nominal extra fee. Everything fits in its proper place and is working. Very pleased with the selections. Tim is honest and provided great service along with reasonable pricing. I won't be dealing with big box appliance stores any more. Happy Appliances has won my business.

Reasonable pricing, responsive customer service, thorough technician -- cannot more highly…read morerecommend! Fixed my 1962 Royal Rose after others had deemed it beyond repair. I am so glad I reached out to them and you will be too!

Belgrove was very responsive to our online inquiry and request for assistance. Having a vintage…read morestove in a historic building, with limited funds, Carlita offered an online consult. Didn't t know how that would go but it was Awesome. Step by step She walked us through taking pieces apart to expose areas of concern. She was patient, kind, and very thorough. Carlita enabled us to confirm safe operation which was enjoyed by many. Thanks Carlita!!