We've called this company a few times for both AC and refrigerator repairs, and each time George K…read more was the technician who came out. He has been fantastic to work with. He always shows up when scheduled, quickly figures out what's wrong, explains everything clearly, and gets the job fixed properly. George is knowledgeable, professional, and very friendly. It's hard to find someone this reliable and trustworthy these days. We're very happy with the service and would highly recommend both George and the company.

Another 5-star interaction with Eurus, they're simply the best. So knowledgeable and thorough. My…read morefirst time was for a microwave/speed oven, this time for AC, both times just top notch service!

City Tech and Alex are excellent! Sara, the manager helped me to coordinate my availability with…read moreAlex's as I requested him due to his great reviews. When I turned my dishwasher on, it started to fill and then turned off. I tried it 3 times and then decided to call City Tech. Alex quickly figured out that the issue was with the door and that it was due to misaligned hardware from the installation. He resolved the issue and also gave me some tips regarding the dishwasher. A bonus is that now it operates quietly, too! The charge was reasonable, the cost of the service call. Thank you Alex and City Tech!. They are the only company that I will call and will request fabulous Alex again!!

Noticed the fridge wasn't keeping things cold like it should and some food had already started…read moregoing bad. Called and got someone out within a day. He traced it down to a failing compressor relay pretty fast, and since he had the part with him already, didn't need to schedule a second trip to fix it.

Amazing. They responded extremely quickly, even on a Sunday to a holiday weekend. Very…read moreknowledgeable and lovely demeanor.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

Eli fixed our Bosch washing machine. He was prompt, knowledgeable, and professional. Price quoted…read morewas price paid, and diagnostic fee was applied toward total cost. Repair comes with a 3 month warranty on parts and labor for peace of mind. Highly recommend!

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

Service was excellent. Price was reasonable. Service man was clean and tidy. I would recommend this…read morecompany.

Great work, efficient and effective service. Problem resolved. Highly recommended. Company kept…read moreme informed via text and everything was timely.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Beware of this service, I paid them $173.96, they were supposed to refund me $48. I'm still waiting…read morefor the money and they haven't returned it, dishonest scammers. I've called so many times and I only hear that the owner will call me back, and he still hasn't called!! WARNING, WARNING.

Honest, experienced, straighforward! Give them a call if you need help! They really gave great…read moreadvice and saved me money!

Great work from Anton, a member of Tony's team. I used Tony's to install two AC box units and…read morebrackets. Anton was timely, professional, and kind. He went above and beyond by cleaning pieces of the machine as well as the filters. Well priced and very responsive. I would defiantly go to Tony's Hand again. Highly recommend. :)

Amazing very efficient , quick and clean and fast work. Very couriers and efficient.read more

Mark came by to fix our fridge. In doing so he damaged the wall and the base board, then left…read morewithout mentioning it. When I saw it later that night I called him. He apologized and said he would fix it. I have called him several times in the last two months and he said he would fix it every time. He hasn't responded since. The fact that he damaged the walls without saying anything and his subsequent lies about fixing the problem show a lack of integrity. On the fair side, he came and fixed our refrigerator quickly and it has been working ever since. Which makes it all the more disappointing that he chose not to say anything about the damage, then lied about coming to fix it.

This is my second review of this terrific repairman. This time, I called to have my refrigerator…read morerepaired. As before, he was prompt, thorough, polite, and efficient. He responds immediately and shows up when promised, he does great work and cleans up after. I highly recommend Mark for any appliance repair. He's a hard worker, an honest man, and a real pleasure to do business with.

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.