Excellent service with helpful personnel to get your best insurance coverage I highly recommend it.read more

Amazing work they help me greatly with no issues and I had no issues getting my quote and I even…read morejoin

They go above and beyond to help your family get the Best service!!! Been my families go to since…read moreeveryone of my 5 kids started driving!!!! BEST AGENCY ever!!!!!

This place is amazing the guy named Luis is so helpful and nice I am satisfied with this placeread more

Some of the best and most hard working people in the industry. They handled everything for me when…read moreI had a rain damage claim early this year after all the storms. Their home insurance rates are competitive, but the customer service is really where Randy Clayton and his team shine. Thanks to Alex for always taking good care of me.

I've had auto and homeowners insurance through the Clayton agency for years. I appreciate that…read morethey always take the time to explain policy info and answer my questions. Also, you still get to talk to a real person when you call the office! It's refreshing to get friendly, helpful people on the other end of the line.

This particular farmers Ins office in Ontario "Danny Vazquez team" far away the best experience for…read moreInsurance. In So Cal. They are professional, courteous, knowledgeable and Sandy Luna We're so very nice and efficient. It's a Effortless pleasure Doing business with Farmers! R W O

Insurance shopping is not top on my list. To be honest, i hate the whole process. Unfortunately…read morebecause i had just bought a new car, Subaru Outback i had no choice. I came across Danny Vasquez marketing booth and right away he put me at ease. He made the whole process seamless and easy. I was able to sign documents online and enroll to automatic payments. Mr. Vasquez follow up and customer service is like no other. I should know with 20 plus years in the customer service industry, follow up , honesty, and people skills are hard to come by. If you are looking to auto, life, or home insurance, then Danny Vasquez is your man!!

First time buying insurance for just myself, years before I've been on family add on insurance…read moreplans, so it was hard to know which company was going the best option for me just recently buying a car for myself. Sarah and her team took the time to go through details and even when I called back confused since so many other companies said different information they continued to answer my questions thoroughly with patience. I appreciate their friendly fast and communicative service. I would recommend Statefarm and their team!

So far I have nothing but good things to say about Sarita Bhasin, great customer service and great…read moreinsurance rates. I would definitely recommend her for your all your insurance needs.

I wish I could say I had an amazing experience with this State Farm agency. I see many positive…read morereviews, but I did not receive the same service others did. I am utterly disappointed and dissatisfied with the service I have received. I received a call from their office to set up my annual review for my life insurance policy. My point of contact for the appointment was Laura Guerrero. At first, she provided excellent service. She explained everything to me in great detail, asked if I needed anything, and even offered to explain the policy to my parents. However, shortly thereafter, the problems began. She told me I needed to come in for a wet signature about 2-3 weeks after our initial appointment, as I had upgraded my life Insurance policy. I did let her know that I was only available on Saturdays. She let me know that she doesn't work Saturdays unless it's a confirmed appointment. I told her that I would be there for our appointment since I needed to go in for the signature. The next day, she told me it wasn't necessary for me to come in. Only to have her call me right before Christmas and tell me once again that I needed to come in for the signature. I told her I wouldn't be available until the new year and that I'd only be available on Saturday. She told me she would have to get back to me because there was a deadline. That was the last time I heard from Laura regarding my policy, up until yesterday. I had to reach out to her to see what was going on with my policy. I only heard from her after I called the office looking for her, and it still took her a day to call me back. It took her over a month to get back to me. During the phone call, it was excuse after excuse. She even lied to me, saying that she had told me she would reach out if the signature were needed. You told me right before Christmas that it was needed. I told you when I was available, and you said you'd get back to me. I didn't even get a call back or a text to let me know to schedule an appointment. I understand that, after the holidays, you will be busy. However, there shouldn't be a lack of communication. I should have heard from her within the first week of the new year, considering she called me right before Christmas. From the looks of it, it seemed like she wasn't willing to come in on Saturdays. Despite the office saying it is open by appointment only. I will say that she apologized for the lack of communication. However, an apology does not fix the lack of communication and the unprofessionalism you demonstrated. I couldn't stay with an agency that lacks communication with its clients. I went ahead and switched to a different agent who has already done a better job of communication than Laura. They have taken the time to answer the questions that Laura failed to let me ask. Do better!! Have better communication with your clients. It is highly unprofessional to tell a client you will get back to them and then proceed not to reach out. It should not take over a month to get back to your clients. Your clients shouldn't have to chase you down to get information regarding their policy.

State Farm was good while it lasted. Premium was going up and I struggled to leave but at the rate…read moreit was going I had to. Thanks Rob and his team they were very helpful

This Office helped insured my restaurant and my autos. Agent took the time to meet me in person at…read moremy business to go over everything. You don't see that type of service too often nowadays.

This office has my homeowner's as well as my rental/investment properties insured. They also have…read moremy autos and life insurance, I like dealing with them because it's not a call center and you don't have to jump through hoops with AI bots or 1-800 numbers. Ask for Monica, she's amazing!

Rude agents and if I could give 0 I would. Avoid like the plague!!…read more Agents asked to TEXT all my security information to them. That's not compliant and should NEVER be done. I told them this and they hung up on me.

So far so good. I've dealt with several insurance brokers in the past, and while I've only truly…read moreever had one negative experience, it did cause me to develop a false perception of what "good" customer service was. We don't usually deal with insurance brokers until a problem arises, which if all goes well, should be rare. But when things go sideways, a good broker SHOULD be accessible, and for me that hasn't always been the case. This brings me to what I love best about M.I.S; I have confidence that any time I reach out I will get ahold of somebody, or they will reach out in a TIMELY manner. Whether it's email or phone, somebody will always answers or gets back to me ASAP. This, to me, is the most important part. Thank you so much to Adrian and the rest of his team for the great service so far!