A friend of mine recommended me to Cesar and I'm glad he did! Cesar and his team, especially Aimee, have been taken care of my business since day 1. Aimee took time to explain to me, in details, all the policies and help me choose the most suitable for my business needs. She customized my policy package to lower my premium cost. When I had to file claims, Aimee was quick and responsive to help me. It's great to have an agent that cares about you and your business. If you're looking for an insurance agent, I highly recommend Cesar and his team. read more

always appreciate him just got my jeep insured was easy as calling saying go ahead handled it all on his side told me good to go appreciate him alot always available and easy to talk to read more

Where's the option to add 5 more stars?! Aime has been amazing since I joined Statefarm!!! Always very attentive, quick responses to my texts and goes out of her way to help me understand policies about vehicle insurance. Very satisfied with the customer service, not just Aime but everyone at this location has been very happy to help! read more

Setting up the policy was easy, canceling not so much. Called in to cancel my policy, was told to send an email or text because they needed it in writing. Sent the requested information both ways, followed up, and didn't receive a response for 3 days. Ended up having to call the main line to talk to customer support. Wouldn't recommend based of response time. read more

César is really THAT MAN. This review is long overdue. I've been with Cesar and State Farm for almost 3 years and usually sales people are all talk and you're just like ok they just want to sell me x thing. However, Cesar really steps up to the plate! Unfortunately my mother was in a minor accident and none of us (me, mom, or dad) knew anything about the process, but Cesar immediately got on the phone with us and explained the process and next steps. We then had bad experiences with the body shop that I picked and every single time my mom,dad or I called Cesar, he answered or called back within the hour. He also dealt with both the employees at the shop AND the state farm claims team. Needless to say he is an incredibly knowledgeable agent who puts customer satisfaction first. I would recommend his services 100 times over. read more

5 stars for Cesar and his office. I've been shopping around for commercial insurance for our food trucks, I reached out & instantly within an hour I had a quote from Cesar followed by a detailed phone call to explain coverage & asked if I had any questions. The process was so easy & the rates he offered were competitive. I am so happy we moved forward with Cesar. I highly recommend him for all your insurance needs! read more

Cesar and his entire staff continuously go above and beyond to taker care of all of my insurance needs. There isn't a single thing they have missed, their Customer service is excellent , their product knowledge is excellent, and when I had to file a claim they assigned to perfection . I would recommend Cesar's State Farm office to everyone . read more

Like all the reviews say, Cesar is an AMAZING agent. He treats customers with the upmost integrity and respect. He treats you like more than a State Farm good neighbor, he treats you like family. Can always count and trust that you'll be taken care of. Would highly recommend to anyone looking for a trustworthy agent. read more

So Somehow all the negative reviews got deleted off this page. Just checked my email and apparently it's because I placed a negative personal attack on Cesar. I'm sorry but I was upset. My issue with Cesar is in his lack of!follow through. As I stated in my previous review He added discounts on my policy to make the pricing cheaper than where I should have been but later they all proved to be invalid. I've recently gone back to Rob Casares. I wouldn't come here ever. read more

It is almost impossible to appreciate your insurance provider or insurance agent, until you have to file a claim. Luckily, for me I was introduced to Cesar Ortiz and State Farm insurance. For the most part, I consider myself a frugal shopper. I am always looking for the best prices. However, when it comes to insuring my most priced possessions; I focus more on reliability and security. State Farm is far and away the gold standard in overall insurance needs. Cesar Ortiz and his staff is knowledgeable, trustwhorthy and professional. I would have been a happy customer regardless, simply based on the reputation of State Farm and the service provided by Cesar. However, after my recent experience in dealing with an insurance claim. I can say, that I am now a 100% loyal customer. I will work with Cesar and State Farm for as long as I need insurance. Cesar was 100% involved in the entire process, State Farm delivered and I never felt alone. You can't put a price on having peace of mind! Thanks Cesar read more

I got my first car and caesar and his crew was recommended to me I can honestly say caesar is always just one call away whenever I have a question. He's reliable, and rates are great! Thank you caesar! read more

Cesar is my go to insurance man! He is very responsive , knowledgeable, and professional. Everytime I call him with questions or for advice, he is always friendly, patient, and takes the time to answer my question in simple but detailed terms. I definitely feel valued as a client working with Cesar. I would recommend him 10/10. read more

Excellent quality of insurance. Always there when I need a quote for anything. For example I'm currently looking for a new commuter with the carpool sticker such as a clarity, Tesla or a Prius even. I asked Cesar and Aimee for a quote through text or on the phone within minutes I'll receive a quick and firm quote with everything I need whether it's full coverage or partial. read more

Had a flood in my home - My family and I had no where to stay Called Cesar, Took care of the situation first hand - walk me through the whole process, followed up, made sure we got taken care of and placed in a hotel that night. Cesar's professionalism and quick response made this easier for us. I recommend Cesar to all my friends and family. read more

Aimee is the best! She is always fast and timely anytime I need something. She is friendly and gets it done! Ive had State farm for 15 years now and when the office switched from Bill Coats to Ceasar Ortiz, it was an easy transition and they made themselves known and are friendly people! read more

Cesar was able to get me great insurance rates, a lot cheaper than what I was paying before. Definitely recommending him to my friends/family read more

Shopping for insurance is most definitely not easy, but Cesar made it so easy for us! I was paying almost 700 a month for insurance with Geico and Cesar helped us lower our insurance to 300 with way more coverage! Not all heroes wear capes. Please bring your business with him and you will forever be pleased! read more

Cesar Ortiz from Statefarm Insurance has been handling all of my insurance needs for many years. I also refer many of my clients to him and they're always satisfied with the premium rates and coverages. My personal experiences with Cesar's company have been great and I will continue doing business with him and StateFarm. We recently went over my coverages and policies to ensure I'm not underinsured and I wasn't thankfully. Many people I know think the insurances they signed up for 4-5+ years ago is enough coverage by today's standards. Stop reading this review and call Cesar for a quote today! You'll be glad you did, I know I am! read more

Cesar has been my agent for almost 8 years now. Has actually become a close friend who is out for my best interest. I like that I can always get a hold of him and he is available when I have questions or I want to add a new service. He is a family man that can relate to anyone out there and I'm very happy to see him grow professionally. read more

Ceasar has been my agent since he first started. He is very knowledgeable and listens to both my present needs as well as advising in my future financial goals. He learned the business from good people and is bringing that knowledge to benefit anyone making business with him. Small or large needs, a sound mind to be there when accidents make you nervous. He will coach you through, making sure he gives you have the time you need. read more

I've been doing business with Cesar since he started with State Farm. I have followed him everywhere because he is always on top of his game. He has my home, auto, life insurance policies and always strives to save me money while giving me great coverages. He is very knowledgeable and professional. I have referred him many friends and family members who are greatly satisfied. Give him a call, you won't be disappointed. read more

I had mercury for a commercial insurance and they were over charging me a lot and asked for an initiation fee which was a total rip off .. Thankfully I came with Catherine and her manager to State Farm and saved a lot of money . If you want amazing customer service I definitely recommend you guys come with them . They're very understanding helpful will find you very reasonable quotes ! Best of all they make you feel welcome and not like a bother unlike mercury did . Good prices ,good customer service ,and everything benefits you at the end what more can you ask for ? read more

Five Stars in my opinion, tbh. I've been a State Farm policy holder with Cesar for over 6 years now. Their customer service is outstanding. The amount of attention & dedication they provide is appreciable, unlikely to get elsewhere. (Trust me!) Cesar being the owner of his office agency will drop what he's doing to assist you, I do not have enough words to express the amount of gratitude I have for him and his wonderful & helpful staff (Aimee). They truly treat their customers/clients with respect and courtesy. Can't thank your office enough. When you can walk out of an Auto Dealership with an added vehicle on your policy is incredible! May your business prosper...Thank You! Aimee thank you, you've been great. read more

Guys, honestly, if you're looking for great customer service and thorough information about whatever it is you are seeking, then this is where you need to be. Finding people that are hardworking, caring, and sure to make you feel welcome is hard nowadays but this is where you will find them. I was set up for insurance through Aimee, and she's always very helpful with everything and answers any question that you may have. So make sure you pay a visit, and if you already have, spread the word! read more

We had been with Farmers Insurance for a very very long time, like over 20 years. I'm fortunate to say that after speaking with a State Farm agent we are truly convinced that we should have done this change long long time ago. She answered all of my questions and was very understanding we switched our home and 4 auto policies over to her. Thank you very much Aimee read more