They have a great selection for a local hardware store. Helpful employees goes that extra mile to…read morefind what you need.

Great service and selection of products! Best place in or anywhere near Ravenna to find parts for…read moreolder plumbing fixtures! ...And Montigney Hardware is the only store I know of that still cuts glass and repairs windows! It's impossible to compare prices on many of the things I buy there because they're not available anywhere else! That in itself is a great value!

They are usually a great source for parts, but learned the hard way they do not guarantee partially…read morethreaded hardware versus fully threaded hardware. Ordered partially threaded bolts from them, and got fully threaded. They would not accept my return and pushed me to order $15 bolts. The customer service representative Dave, gave me a really hard time and said it was not his problem. Any mechanic knows the difference, why not Dave?

From the owner: Over 700,000 productsread more

BEWARE this place is ripping off it's customers!!!…read more The across the board "$2.00 convenience fee" is ridiculous!!! Credit card companies charge 3.75% on the total bill. For a $2.00 fee the purchase would need to be greater than $50.00 As a $50.00 fee would still only be $1.88. So they are making bank in addition to the markup of their items. This company has a greed problem and they are taking it out on their customers.

This business establishment carries everything for all of your gardening, lawn, pet, fishing,…read morepainting.... etc. needs!! Pettigrew True Value Hardware is a spacious store filled with a vast range of inventory!! There's, literally, something for everyone.... it's a fun store to shop at!! Employees are welcoming and helpful! #SatisfiedCustomer

Stopped in to have a paint sample altered so I could buy a gallon there... rude, snappy woman…read morebehind counter was no help. Typical Hudson Ohio personality, I will never buy another gallon there and I use many gallons a year!

I went into this Ace Hardware and I needed some special hardware for a fancy Walker for an elderly…read morewoman. The staff here is so amazing. I had two gentlemen helping me find all the pieces and parts that I needed in a hurry. I didn't think it was going to be possible to find what I needed to fix the walker at any hardware store. I thought I would have to order it online at the company and wait. I was pleasantly surprised with all the assistance and help that I got from these two gentlemen putting things together and figuring it out. I was able to fix the walker on the spot, Ace Hardware might be the cheapest place to buy things, but they definitely are more than willing to help and also carry special items that you can't find elsewhere. If I had gone to a regular giant hardware store, I never would've put this together myself. this is a great little homestore love it.

today was a poop show with Lowe's as usual calling a store…read moreis almost impossible and when they do answer you get a girl with an attitude if you ask. about a product they will run to a computer instead of physically checking , none of them want to work they just want to hang out and bs with each other all day what's even funnier some of the employees will argue with you instead of help truthfully if the managers actually cared about the store they run this stuff wouldn't happen but they are part of the problem 5 stores today and the treatment was the same. ignored phone for 50 calls repeatedly put on hold hung up on great job lowes I spend upwards of 1000,000 a year after today I will go anywhere but Lowe's

Let me start by saying I always go to Lowe's before any other like store and I avoid the orange…read morestore at all cost bec the staff are bunched up talking until they see a customer then they run like roaches. Lowes staff are almost always friendly and helpful and ask you if they can help. This particular trip to Ohio for a move out/move in, I decided to remodel the last bathroom to do. I found my contractor and we discussed I'd be buying from lowes as ALWAYS! and would wait a few days before I go there to order stuff. He was worried that if I waited we might not have everything when we need bec we are on a time crunch of starting June 12 and ending before the 23rd for the new tenant. I live in California now. So we decided I'd order and he'd drive from Lakeside (an hour and a half ONE WAY) to pick it up. Lowes sent me daily text and email telling me to pick items up and I would call them and ask to hold it all and when it is ALL in he'd go get it so it's only one trip. The young lady never gave me her name, but informed me every call that she knew and the manager approved. That service got them a 5 star. Thank you. But I got a call from a different girl on the May 8th telling me everything was there and needed to be picked up, I explained the situation and asked her if she was sure it was all there, she said yes. The contractor sent one of his guys that was in the area to pick it all up on the 9th. The young man that picked it up, TRUSTED LOWES was giving him the whole order. The young man took it to my storage. I flew in and discovered on June 10th that the shower faucet set is missing and 18 pcs of tile. I contacted the contractor bec I thought it would be better the young man to go in and see the lowes employee he dealt with so he could get the missing stuff. As of today, the 16th, I was told they are not taking care of it. I reordered the shower set and now it's not going to be here until the 21st!!!! Putting us waaaaay behind. I'm so disappointed and unhappy with the way this is all going after spending thousands of dollars at Lowe's and doing that on the regular. I've remodeled 4 kitchens with lowes and planning on doing several more, in fact I stopped in to see Elsa to extend my black kitchen cabinets into my dining room on my 2nd day of landing here. So yesterday my contractor pointed out that the shower pan box has already been opened and when we pulled it out, it has damage. It was obviously a return that got put right back on the shelf. My contractor called Lowe's to exchange and they said they had none in stock. On his way home he decided to go ahead and just stop and looked and he found 2!!! Another damaged one and the one he had them pull down from above rafter and it was good so he bought it. Now I have to return a shower pan and I have no car bec this wasn't part of my plans. I am so disappointed this whole purchase was a mess and I am holding Lowes responsible for it. I get it's hard to get people to work now-a-days and care, but we have got to do better people! I've bought a shower set for $210 twice and do not have one in my hands, paid for 18 pcs of tile that we did not get, and have a damaged pan to return. We haven't opened the shower glass doors yet so praying those are good!!!! I will be going into talk to the manager with hopes of this situation being corrected. Please check your cameras at the front desk where he was given the items and see for yourself that he did not get them on May 9th. I have detailed info if you want to call me :-) Please Streetsboro, Ohio Lowes! I hope to update this with excellent customer service or even remove it once this is all corrected. Great news! I will be changing this star :-) So far so good...I went in and talked to the manager and she was awesome!!! She did not push me aside or refuse to do anything. Instead she went above and beyond for me like I hoped! Missing tiles were taken care of and she's looking at the camera to get the facts on the shower faucet before she refunds me for one of them. I have positive vibes this is going from a bad review to an excellent one!!!! Thank you, Allison! I appreciate that you did everything to give me EXCELLENT CUSTOMER SERVICE!!!!! I appreciate you taking care of me and seeing to it that I get my money back on the faucet. I know it was very time consuming to view the video recordings during a time of being busy and understaffed. Thank you sooooo much! I love lowes bec of the customer service and you are proof and a great remodel to your team. I've bought several kitchens from you and will be buying more in the future as well as everything I buy from you for my remodeling jobs ;-) Yhanks again and you've kept a happy customer!

I will from now on always drive the extra 15 to 20 minutes away to get anything hardware related…read more First of all to get any kind of service you feel almost as if you are bothering every single person in the place which by the way I saw at least six people working there that never once looked up as I was standing in the same place for more than 10 minutes waiting for service. To me you would think that they'd be happy to have any kind of customers instead of acting as if you're ruining their day by asking them for help I was getting a flashlight and you can't get them because they're all completely locked up if you're not interested in helping people then unlock the merchandise so that the people can help themselves.

I can't say enough good things about this place! At 79 it's difficult for me to do certain things…read morethat I used to do. These wonderful people assembled my new lawnmower and delivered it to me. She even lifted it out of trunk for me! It's these things that make a business more than just a business but a true neighbor! They have won me away from the "big box" stores for sure! Thank you Ace Hardware of Kent!