3 stars for inventory. I was in the area and decided to check out what used to be one of my…read morefavorite garden stores. I've always loved their plants. They sometimes have varieties that aren't in the big box stores. Today was no exception. I selected some rare succulents and proceeded to the outdoor checkstand to pay. That is where things went downhill. This usually open checkstand had a note stating it was closed and to pay inside. So back inside I went. After a short wait I approached the check stand and after the young man rang my purchases he handed me the receipt. I said well I need to pay you. And as I unzipped my RFID-shielded wallet to obtain my debit card the young male cashier said, "oh it already took your payment" (and he pointed to the "tap here" feature on the credit/debit card machine on the counter). I was flabbergasted! So after looking at the receipt I saw that the machine had charged a credit card that was located several cards deep inside my wallet in my crossbody bag that I was wearing at the time. I asked him to refund that and place the items on a debit card instead. Wow. After a brief discussion, both he and his "Lead" admitted that machine is super sensitive so my recommendations are to the consumer be careful when shopping here, and to ACE replace the machine or post a warning to customers. Lastly, the attitude of the Lead was a bit condescending - loud, and restating the obvious. And the cashier was aloof - detached and not listening.

BEWARE - Poor Quality Compost and Poor Customer Service…read more On Saturday, July 26, my husband purchased half a yard of "humus blend" compost from the Davis Ace rock yard. When he got home, I immediately noticed several large rocks, glass shards, and bits of plastic mixed in. I called the store right away and was told there had been previous complaints, but they thought this was a new delivery. The store manager apologized and said we could return the compost for a full refund. When we returned it, the yard staff were kind and helpful in removing it from our truck. However, when I went inside to process the refund, the rock yard manager was curt -- both to us and to the associate handling the return. When I explained why we were returning the product, his only response was that it was our responsibility to inspect the compost before purchase. This was shocking and completely inappropriate. A customer buying a "humus blend" should not have to sift through it on-site to make sure it doesn't contain glass and debris. I followed up with an email and a letter to the store owner, Mark Schulein, but received no response. Needless to say, we will be purchasing our landscape products elsewhere. I was willing to write this off as a one-time mistake, but the manager's dismissive attitude and lack of accountability have made me lose trust in the quality and integrity of Davis Ace Hardware.

Not my typical place to review, as I am no handyman or gardener…read more However, on every visit the past 18 years, the staff has always been extremely helpful. The store is also wonderfully stocked and maintained. I recently decided to try to attract some hummingbirds into my yard and figured a nice hanging plant should do the trick. With my limited knowledge of such things, I immediately asked for some assistance and recommendations. I was referred to Ava, who was just an absolute delight. She was genuinely excited about my pursuit and immediately gave me many options. With her help, I was able to choose a beautiful calibrachoa. She was nice enough to trim it up a bit for me, while also offering recommendations on care and watering. I tend to like to highlight when I receive service that I believe goes above and beyond my normal expectations. This was one of those occasions. Ava is knowledgeable and just has a radiant personality. A true asset to the staff at Ace.

As it's been in the past, I can again describe the Dixon Ace store as "twice the store and half the…read morestuff" (referring to the other two nearby Ace stores). Today I went to the Dixon store for two small hardware items. I spent considerable time in front of rows of small drawers, as did another customer, searching for one of my items. I think the other customer finally became frustrated and left the store after pacing back and forth looking for something for many minutes. We caught glimpses of store employees at the end of the aisle, but they never seemed to notice us . . . or care that we might need help. I finally found one of my items without help, but I had not seen the other one (Pop Rivets) during my time there . . . so I tracked down an employee and asked. The employee apparently hadn't heard of a pop rivet, so he called to learn where they were. When we finally arrived there, the selection was very sparse with only aluminum pop rivets available in any quantity less than 100. I resigned myself to traveling west on I-80 to the next Ace store where, no surprise, they had a better selection of pop rivets. If it weren't for the extra distance, I would always opt for "half the store with twice the stuff". Most days parking is a real problem at the Vacaville store . . . for good reason.

This is a large, well-stocked and old-fashioned hardware store. The employees are very helpful so…read moreit is best to explain your project upon arrival and get some guidance from them. Their suggestions are very valuable. In addition to things like tools and fasteners, they have a large garden section and lots of grilling equipment.

Ace Hardware is actually a super underated hardwear store imo. Its smaller then the big box stores…read moreobviously but the customer service is honestly so much better, like someone actually comes up and helps you right away which is refreshing. The prices are abit higher then Home Depot but you pay for the convienence and the personalized service. They dont have the same huge selection but for everyday home repair stuff they usualy have exactly what you need. Overall id give it a 4/5, its a great option when you dont wanna deal with the craziness of a big box store.​​​​​​​​​​​​​​​​

This is a great old, family-run downtown hardware and home wares store of the kind you rarely see…read morethese days. We drop in to check it out every time we're in town and always find something we want or need. They've got regular hardware items, plus all kinds of nuts, bolts, tools, and more. They also have a great selection of nice homewares and cookware, English tea pots, high quality Le Creuset cooking pots, skillets, etc., and small items like mini spatulas. They have a lot more stuff as well. It's nice to see an old, traditional hardware store like this hanging on in a downtown. They have good prices, giving a good value on things we've bought, and service is friendly.

Love shopping here when it was open. Sadly they have shut down. They had everything i needed for my…read moreseasonal canning ventures at great prices.

Went in to get some tools for my new apartment. Greg H was very helpful and I was able to get a…read moretool kit and power drill for around $100 ! I was able to get beyond what I needed and now I'm ready for all my projects current & future. I'll definitely be back.

I like going here because the people are always so helpful. Doug went above and beyond with…read morehelping us locate a valve diaphragm for our irrigation system that they didn't have. He found the product at another independent Ace Hardware store and called them for us.

Very helpful people! Prices a little high, but …read more... People = 5. Prices = 3. Hence a "4". Great place!

These people went behind my back and relit my 93 year old mother's gas stove. We had them turn it…read moreoff for safety purposes and explained the reasons why and they assured us that if she called to get it back on they wouldn't. Well they did and then DENIED they did. Neighbors seen truck in drive way. I guess the rumors I heard about the owner are right very arrogant! I had to give them one star because it makes you.

Walking into a hardware store is always a little intimidating for me and my mom but right away a…read morefriendly smile that always greets helped us right away I would like to recognize Andy the young lady's out in garden for always helping us employees like that always makes us want to come back good job young ladies and gentleman. Definitely coming back !

Lowe's has been consistently better than Home Depot in my experience. They carry a wider selection,…read moreand I often find better prices on the same or comparable items. What really stands out, though, is the staff. Every time I've needed help, employees have been friendly, knowledgeable, and genuinely willing to go the extra mile. I've even had someone walk me across the store and help me in a completely different department just because they wanted to make sure I found what I needed. That kind of service is rare. Highly recommend this store.

I recently purchased a Blackstone grill from Union Lumber in Marysville Ca. The staff was friendly…read moreand they loaded the grill in my truck quickly, I was in and out in less than 20 minutes.

Union has always been topic of discussion with how their staff genuinely treat their customers…read more While the store does have a good selection of products that they carry, the employees seem like they don't want to sell anything and like you are a bother to their day. I came in just a few days ago and was greeted by a younger kid who was at the front register. He was with a customer but still greeted us properly and gave a smile which is a plus. Once I reached the firearm counter, I was ignored until I sat by their front desk for an employee who seemed like he didn't want to do anything except sit around to call another one to help. I'm extremely disappointed with their firearm staff. I work at another FFL and had to run in for some last minute ammo that I had forgotten to purchase for a range day. My address on my ID does not match my current address, which is fine with DROS. You can type in the address to put in the correct one to get approved. These guys will not work with anything unless you bring them a proof of residency for ammo which is ridiculous. As a COE holder and FSC instructor, there was absolutely no courtesy shown for what was happening. I constantly hear issues with how arrogant and rude the staff is that works there and it's sad to say that I can confirm that everything I have heard is true. I'll make sure to avoid this place and take the extra 5 minutes to drive to Sportsman's (which is already a nightmare itself) for any last minute ammo purchases. Extremely disappointed with this store and its staff.

Always helpful EVERY EXPERIENCE my mom & I have had. We get pellets and gel every 4 weeks. We use…read moreto go to lowes and were treated like crap in Lincoln. The old woman at the register has so many complaints yet they take loosing customers over keeping her. So we decided to try Grange. PERFECT experience. Never like you're an inconvenience there. Wheatland has gone to Yuba city and won't change.

I like this place. I don't see too many places like this in the bay area. If I do find something…read morelike this, I usually have to drive out pretty far. I liked that it had everything that I needed for all the work that I was doing. Nothing much more to say about this place aside from the fact that it's the working person's dream spot. I would prefer going to a place like this instead of going to a place like Home Depot.