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    Airmax Inc.

    5.0 (5 reviews)
    Open 12:00 am - 12:00 AM (Next day)

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    11 months ago

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    Master Comfort was able to find the root cause of a heater problem that no other technician could…read morefind. All other service providers told me to replace my furnace when the ultimate problem was a fuse in my furnace and a broken thermostat! Master Comfort was professional and efficient. I'll be using them in the future.

    I never write reviews, but this was such a bad experience that I really feel I need to. I made an…read moreappointment yesterday for them to repair my window AC unit. I specified the model number, BTUs, and the fact that it was an upper window installation. I had the person on the phone double check to make sure they do actually repair large units installed in upper windows. The person on the phone assured me they do. I was told I could have an appointment 8-11am today with Jorge, and got a text confirming that. I texted back requesting that Jorge call me in advance if he thinks my window AC unlikely to be repairable. I got no response so I assumed the text chain was unmonitored. I rearranged my day, got up before 8am, and waited. At 11:15am, no one had come, so I called. The person on the phone was very apologetic and said someone would call me back immediately to let me know when the tech would arrive. I rearranged appointments for the afternoon. No call. I rearranged more of my appointments for the afternoon. I called again at 1:30pm: same apology and promise. No call. I rearranged more of my appointments for the afternoon. I called again at 3pm: same apology, same promise. In desperation, I told them I was about to write a bad Yelp review. That's clearly the ONLY thing that made them bother to respond to me because, finally, at 3:15pm, Brenda texted me on the same text chain (so the text WAS monitored after all): "I am sorry for window AC we usually replace them do not perform repair." What??? They had confirmed that they DO perform such repairs. And even if the phone person had been mistaken, they KNEW they had made an appointment with me 8-11am. But no one had bothered to contact me to tell me anything! They knew I was calling again and again begging for a response. No one WOULD have contacted me had I not finally told them I was about to write a review. They are obviously totally unprofessional and don't care how much disruption and waste of time they cause their clients.

    Urban Air HVAC

    Urban Air HVAC

    5.0
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    I had a terrible experience getting my 2 MIDEA ACs installed by a person who said he knew the units…read moreBUT TOTALLY DIDN'T. The windows could not close ( a prime feature of these ACs), and they were completely unsecured - one almost fell on the floor as I was trying to tilt it to close the window. I reached out to several companies, quite wary from the previous experience. URBAN AIR HVAC, had a picture of the AC on it's site so I chose them. VLAD came that day, exactly when he said he would and competently reinstalled the units securely AND CENTERED THEM IN THE WINDOWs!! He gave me good advice on preventing air leakage, since the insulation strips were damaged in the previous process. He also guaranteed his work and committed to come back if I had any problems. He only charged his reasonable hourly rate, but I had to insist he get paid for the 2 reinstalls. I HIGHLY RECOMMEND VLAD AND HIS COMPANY FOR ANY HEATING AND COOLING JOBS - HONEST, KNOWLEDGEABLE, COMPETENT, QUICK AND AFFORDABLE

    From the owner: Welcome to Urban Air HVAC company specializing in HVAC, electrical, and plumbing services! Our…read moreskilled specialists offer top-quality solutions for residents and businesses in our region. We provide HVAC services, including installation, maintenance, and repair of heating, ventilation, and air conditioning systems. For electrical needs, we offer installation, lighting, outlets, diagnostics, and troubleshooting. Our plumbing services cover repair, installation, and maintenance for systems of all sizes. Trust our expertise for a positive experience. Contact us now!

    Eco Air

    Eco Air

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    If were possible to give 10 stars, that's what Eco Air deserves…read more What a positive experience!!!!Two absolute gentlemen brought up my 4 units removed the old ones installed the new ones quickly and efficiently. My condo was suddenly turned into a cool oasis. They instructed me on the units and even cleaned up after themselves. It was a pleasure and it took very little time out of my day. The units are great! I highly recommend!!!!!!! ***************************************************************

    We had a very disappointing experience with Eco Air…read more We originally hired Eco Air to repair our heating system. It took three separate service visits before they diagnosed the issue. During the first visit, they told us the main control board had water damage and needed to be replaced, so we paid for a new board. Looking back, I still question that diagnosis because the electrical connection should have been properly enclosed. Several months later, one of our air conditioning units stopped working. When we inspected the equipment, we discovered that Eco Air had left the electrical outlet boxes for both HVAC units uncovered after their previous service. The covers had never been screwed back on, leaving both electrical connections exposed to rain, snow, and the elements for approximately five months. One unit has already failed, and the second unit was left exposed in exactly the same way. We now have no confidence in its condition or how long it will continue to operate. When we contacted Eco Air, we expected them to investigate the issue and stand behind their work. Instead, they largely avoided responding to us. We repeatedly asked for updates and a plan to resolve the problem, but received little communication and no meaningful effort to take responsibility. Because Eco Air failed to address the issue, we ultimately had no choice but to hire another HVAC company to inspect and repair the system. It is extremely frustrating that a company hired to repair one HVAC system left both HVAC systems exposed to the elements through careless workmanship. Customers deserve accurate diagnoses, quality workmanship, prompt communication, and accountability. Unfortunately, that was not our experience. Based on the quality of the work and the way this situation was handled, I cannot recommend Eco Air.

    Airmax Inc. - hvac - Updated July 2026

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