Replaced two air conditioning units. Provided a fair quote, quality service by explaining options…read moreand best ways to service our needs, and executed a quick turnaround.

We just bought a new house with 35-year-old HVAC systems that needed a complete replacement --…read moreducts, units, relocation, everything. As anyone who's gone through this knows, the HVAC industry can feel like a black hole of information where it's hard to know who to trust. Freddy (the owner of AC King) was highly recommended, and that referral ended up being a game-changer. Within minutes of talking to Freddy, it was clear he had the patience to educate us. He took the time to explain the systems, the differences, and his honest opinion like a true advisor. That conversation alone earned our trust. From that point on, Freddy's responsiveness, expertise, and customer-first approach stood out at every step. This was a big project -- we installed a 4-ton Carrier Infinity heat pump and air handler, redid all of our ducting, and even had asbestos abatement completed beforehand. Freddy guided us through each stage, setting clear expectations and putting us completely at ease. (The abatement team he brought in was also excellent -- clean, professional, and efficient.) On installation day, his crew showed up bright and early and got right to work. They operated like a true team -- focused, coordinated, and clearly proud of their craft. With Freddy's hands-on leadership and attention to detail, they finished this massive job by around 2 p.m. -- we had expected it to take two full days! That saved us valuable time as we were trying to move in on a tight schedule. After getting multiple estimates, we can confidently say AC King offered a great mix of expertise, communication, and fair pricing. Freddy genuinely looks out for your best interests and treats your home as if it were his own. If you're looking for an HVAC company that combines honesty, skill, and true customer care, AC King and Freddy's crew are the real deal. We couldn't recommend them more highly.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

The company is excellent. When my AC went out, I was in a tough situation, and they scheduled a…read moresame-day appointment right away. I even called back to see if they could come earlier, and they did their best to accommodate me. The technician they sent, Brandon, was incredibly helpful and considerate. He explained everything clearly as he worked, which I really appreciated. This is also the same company that installed and continues to maintain my unit, and they've always been professional and customer-friendly. I highly recommend them to anyone in need of AC service.

Edgar Valenzuela came out for a complimentary service, in less than 5 min he was able to deduce…read morethat we needed $3500 worth of parts and labor before the compressor went out and we had to replace the whole unit. Mind you, we just bought this AC unit within the last 5 years. Literally the next day the air started blowing hot...now we're wondering what Edgar did during his "inspection". We have to call out our home warranty cause we're definitely not going to have this place fix anything! Suggest watching them during the inspection process

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

From the very first phone call, I had a great experience with All City Plumbing. I spoke with…read moreJazmine, who was friendly, professional, and took the time to listen as I explained that the floorboards in our main bedroom were wet and we were worried we had a slab leak. She scheduled us for the first available appointment at 8:00 a.m. the very next morning. Our technician, Alexis, arrived on time and was incredibly respectful and professional. He walked through the issue with my brother and father, performed a thorough assessment, and clearly explained exactly what was causing the problem. After a brief conversation with my brother, it was obvious that Alexis and All City Plumbing were the company we wanted to trust with the repair. Alexis was extremely knowledgeable and took the time to explain everything he was doing. He even showed us, using a camera scope, that our pipes were clear and free of tree roots. That gave us tremendous peace of mind and ended up saving us a lot of money by avoiding unnecessary work. The quality of service, honesty, and professionalism were outstanding. On top of that, the work is backed by a one-year warranty, which gives us even more confidence in the repair. We will absolutely be calling All City Plumbing again for any future plumbing needs. Highly recommend!

"Angel was incredible! He went above and beyond, finding parts quickly and fixing my AC in record…read moretime. He even arrived ahead of schedule, which was wonderful. His professionalism, timeliness, and expertise absolutely deserve 5 stars. Thanks, Angel, for making my home cool again! I would highly recommend him to anyone needing HVAC work."

Angel arrived punctual for an estimate. Provided me with an ETA along the way. He was professional…read moreand relatable. Very nice man and highly recommend.

I've never been more impressed by the Quality of service and the attitude of the people working for…read moreYear Round Heating and Air. From the receptionist to Julian the repair technician that showed up. His show of expertise and troubleshooting was on point. Thank You for providing such a positive experience. All this service without a bill.

My system is a 20 year old system that limps along but still works and I was weighing the options…read moreof a tune up to get through the season or put repair money towards a new system. I sent out inquiries on yelp and Year Round was one of the contractors. They got back pretty quickly but I was unable to take the call for a bit and they were texting and calling a ton, very persistent. In general, the company seemed very friendly, very competent, but their pricing is quite a bit on the high side, and their sales tactics are a bit tired. I don't think they deserve a 1 star for it but fair warning to others to watch out for sales tactics. When I was finally able to field a call, they got a tech out the next day. Tech was very friendly, took amperage measurements of the capacitors and motors and priced out a new capacitor and fan motor for $1700 but mentioned a more senior tech was not far and he could come by and take a look. The more senior tech cleaned my condenser without me asking which, ok, cool, thanks, but that felt kind of like entrapment by doing it without permission so I was a bit wary that it was a tactic. They said that yeah the 1700 fix could get me through the season but that the system was on its last legs and that I should meet with a sales person to talk about replacing. I was a bit wary again, a dedicated sales person is a bit of a red flag. Told them I'd rather not, they then offered to replace the capacitor and the fan motor then and there and if I decide to buy a full system they'd credit that 1700 towards that. Again, I said no thanks (remember, my system technically still works), I'd rather not waste the tech's time if I end up buying anyway, which he hesitantly accepted. The sales person was supposed to come by in the evening and about an hour before they came by the fan on the condenser unit stopped working. I'm not saying they did anything to it cause I don't know for sure, but the timing was a bit too convenient so I'm putting it in my review. I went out and got it spinning again and it has worked ever since. He wanted to check the unit again when he got here and seemed a bit perplexed that when I said it was running fine. After he checked out the unit and we chatted about backyard stuff (guy was very friendly) we went inside and it turned into a timeshare presentation at my dinner table. He had laminated pages in a binder, package printouts, and everything. After some hemming and hawing about the differences between the units he shared prices. $24k for a single stage Lennox system, $27.8k for a 2 stage compressor Lennox system, and $34.9k for a variable rotary Lennox system. I was starting to understand why they were willing to "fix" my compressor at sunk cost with the bet that I would buy. The margin was huge. I asked if that included any duct work, he said no. I was about ready to say no thanks but then he found an excuse to "call their dispatcher" which just about made my eyes roll because this is such a tired sales tactic. TLDR, they "could offer my the two stage for the price of the one stage if I get the work done tomorrow" and that if I said no they wouldn't honor the offer in the future. I said I understood and said farewell. Again, very friendly, attitude seemed good, but there were so many coincident sales tactics that took place that made me feel really uncomfortable going with them.

The technician named Seth came out and checked out my A/C unit and my water heater. He told ne…read moreexactly what he was doing and he took alot of pictures and told me what he was showing me. He was a really nice guy that knows what he was talking about!

I had a new Air Conditioner added to my home since my old one was 25 years. All the employees was…read moregreat and fast.

Angel was professional and thorough while doing our ac maintenance inspection. He was courteous and…read moreinformative about the service. He is an asset to Ballards!!

This use to be an excellent company affordable, honorable and would take care of the customer…read more Since the new ownership a few years ago, their direction has changed and totally money driven not customer care and fair pricing especially for previous customers. I would never hire this company again and beware of any information they relay about your HVAC or plumbing issues. I don't trust them you should not either.