We had a tire blowout on our camper trailer this morning (2nd blowout this week and we were already…read moreusing the spare) and no tow service could assist us with repairs or a tow on a 33' camper. Progressive Insurance outsources their roadside service and the service is horrible. We called Goodyear in Joplin to see if they had 4 tires to replace the dangerous Westlake tires that exploded and if they knew any roadside/tow service that could help us. RD at Goodyear was a saint! He had the tires we needed and personally drove 40 miles to the camper, removed all 4 tires, drove back to Joplin to mount the new tires and 40 miles back to the camper to put the new tires on our camper. Best service anyone could ask for - there aren't many good customer oriented service people as good as RD! Thank you so much for your caring and compassionate service.

We had an issue on the road and was in the middle of nowhere. The truck shook so badly didn't know…read moreif we would make it. Called Goodyear in Joplin. Spoke to Nick on the phone went over there. He truly is a superstar and the only phrase that comes to mind is amazing customer service.They took the time to go through everything and repair our vehicle. Unbelievable service just the best experience ever wish we had one of these in Branson. Not to forget these of the staff was amazing and friendly!! Thank you so very much!! Peter and Stacey Ford

Every time I've gone to get my oil changed, they've consistently been really kind and quick with…read morethe process. They've always been available and I'm usually in and out within 20 minutes. These guys so far have been great and I'm definitely going back!

The price quoted was not what was charged. A simple oil change ended up being $75 plus is was…read moresuper slow for being no one there. Now I see why no one was there. Labor and parts were in addition to the quoted price for some reason. In addition the signs say will give a 3% discount for using cash but they refused to give the discount. The manager was trying to call the owner over $2 when after 10 mins of waiting I walked out never to return!

Manager and crew were great people and very capable. Shop was well maintained, waiting area was…read moreclean and comfortable with coffee available. Anticipate some upsells and pricing variations.

Took my car in because the place I bought it from has contract with them. it was supposed to be a…read morediagnosis done he ended up taking it on a test drive. Well on that test drive the brake line suddenly broke. I had no leaks, no brake lights on nothing leaking just had an oil change service done about a month ago. everything was fine. The manager said he could take off labor costs but screw that. It came to jiffy fine but now I can't drive it off lot with no brakes. I want my car fixed and costs paid. I'll find some place else to fix the original problem I came in for.

Spoke to some one on the phone (Bryan I believe his name was) asked for a quote for my jeep…read morecherokee to get spark plugs done, he straight out told me "imma be honest with you I'm not gonna quote you because it's only me and one guy here and I don't want to as I'm busy" not good customer service skills will not be going to them at all after this experience. Was really interested in getting my car worked on too.

We were at Downstream Casino and had a flat tire. The facilities worker aired the tire and…read moresuggested we head to Joplin to get it repaired. We called to see how long of a wait and Nick told us they could get us right in; we were there for less than 30 minutes. And he didn't charge us! Would definitely recommend as it was fast friendly service!

They are fair and give quotes before starting any work on your vehicle. The first time my vehicle…read morewas there they didn't even charge me anything because they wanted the transmission checked on it once I got that safety switch replaced they were willing to fix the rest of my repairs and they're even making sure it isn't just things needing cleaned better for it to work properly first before they charged me for new parts. Thank y'all for y'all's kindness and care.

I took my truck into their shop after getting a check engine lights scanned at o'Reilly's. the…read moreengine light was for an o2 sensor. The shop said they needed to replace the turbo for my truck as that could cause the issue. After paying $2,700 for the turbo replacement. I picked up my truck and every time I start my truck there is now a loud clicking inside the cab from what they say is an accustom that is now bad by pure Coincidence which it was not making that sound before I dropped it off and has been making the sound ever since And the second time I turned on my truck after picking it back the check engine light came back on for the same o2 sensor. after asking them about it they said they didn't swap out the actual sensor to make me not waste my money. they said they ran a test on the sensor after installing the new turbo and it was good but it wasn't even 13 hours after getting it back that the check engine light came back on. Then they went ahead and charged me another $239.02 to have them fix the issue. THE SAME ISSUE I ORIGINALLY TOLD THEM TO FIX.

I was traveling from Oklahoma to Tennessee, when on the highway my wheel hub locked completely up…read moreon my GMC. It was Presidents' Day and no one could take me or service me, reeves got me in immediately and had me back on the highway in LESS THAN AN HOUR!! These guys were amazing, down to the point and worked hard so I could get back home. I'm not from the area, but if I were, I'd be back for absolutely anything. They took care of me and even allowed my dog inside while they worked. Usually places would upsell knowing my situation, but they gave me a fair price and got to work instantly. Thank you guys so much!

I've spent hundreds of dollars at this place, especially within the past year getting routine…read moremaintenance on my car. I even got new tires from them. Last time I took my car there, they put new back brake pads on my car. My car still vibrated when braking etc afterwards despite me telling them that over and over each time I'd bring it in to get worked on. I took it to another place where they told me I needed brand new front/back rotors and brake pads. All they did was slap on crappy brake pads on my back brakes and call it a day. Complete scams and tries to take advantage of people (especially women) and take their money. I got these new back brake pads about 6 months ago, there's no way that I would need new ones if it was done correctly and had quality products. Never coming back. Do not trust these people!