Nice people Nice place…read moreThey take care of the customers as promptly as possible My husband and I like knowing we can trust them with our vehicles

Dropped off lawn mower tire went back to pick up owner told me no charge was only needing aired up…read morelol tipped the tire tech never have your hand out excellent service will return

We had a tire blowout on our camper trailer this morning (2nd blowout this week and we were already…read moreusing the spare) and no tow service could assist us with repairs or a tow on a 33' camper. Progressive Insurance outsources their roadside service and the service is horrible. We called Goodyear in Joplin to see if they had 4 tires to replace the dangerous Westlake tires that exploded and if they knew any roadside/tow service that could help us. RD at Goodyear was a saint! He had the tires we needed and personally drove 40 miles to the camper, removed all 4 tires, drove back to Joplin to mount the new tires and 40 miles back to the camper to put the new tires on our camper. Best service anyone could ask for - there aren't many good customer oriented service people as good as RD! Thank you so much for your caring and compassionate service.

We stopped in Joplin to stay the night while on a road trip. Upon our arrival, we identified the…read moreneed for break servicing. We were referred to GoodYear by a local ma & pop shop that said they were the only ones in town that could get us in the same day. We called and talked to RD who told us to bring it in an hour. We were greeted with a smile, the original diagnostic assessment was free and they presented us with the options & quotes within about 30-40 minutes. Once we authorized the work, they had it done within less than an hour later. Thanks for keeping us moving on our trip with minimal disturbance!

This was the only place in town that was able to get my oil changed without a 2-hour wait. The…read moredownside to that was everything else. The price shown for the oil change does not include labor costs, which I would totally have no problem with. Unfortunately, they quoted me one price for the oil change, $41 and some change plus tax, then ended up charging me extra once I cashed out because "the oil filter for my car model ('09 Chevy Cobalt) is a different type," and it was "probably too late" for them to inform me of the price difference once they started changing the filter. I told the gentleman at the counter that I was quoted one price initially, and that they should have known what type of filter my car required and informed me of the correct price, however the difference in amount was not returned to me. When I left, the gentleman said, "Thanks. See you again." I responded, "No, you won't." I will not do business with any company, person, or organization that is dishonest and lacks integrity. I will not do business with this company again, and I would urge anyone else thinking of doing so to reconsider.

Every time I've gone to get my oil changed, they've consistently been really kind and quick with…read morethe process. They've always been available and I'm usually in and out within 20 minutes. These guys so far have been great and I'm definitely going back!

Manager and crew were great people and very capable. Shop was well maintained, waiting area was…read moreclean and comfortable with coffee available. Anticipate some upsells and pricing variations.

Took my car in because the place I bought it from has contract with them. it was supposed to be a…read morediagnosis done he ended up taking it on a test drive. Well on that test drive the brake line suddenly broke. I had no leaks, no brake lights on nothing leaking just had an oil change service done about a month ago. everything was fine. The manager said he could take off labor costs but screw that. It came to jiffy fine but now I can't drive it off lot with no brakes. I want my car fixed and costs paid. I'll find some place else to fix the original problem I came in for.

Spoke to some one on the phone (Bryan I believe his name was) asked for a quote for my jeep…read morecherokee to get spark plugs done, he straight out told me "imma be honest with you I'm not gonna quote you because it's only me and one guy here and I don't want to as I'm busy" not good customer service skills will not be going to them at all after this experience. Was really interested in getting my car worked on too.

We were at Downstream Casino and had a flat tire. The facilities worker aired the tire and…read moresuggested we head to Joplin to get it repaired. We called to see how long of a wait and Nick told us they could get us right in; we were there for less than 30 minutes. And he didn't charge us! Would definitely recommend as it was fast friendly service!

They are fair and give quotes before starting any work on your vehicle. The first time my vehicle…read morewas there they didn't even charge me anything because they wanted the transmission checked on it once I got that safety switch replaced they were willing to fix the rest of my repairs and they're even making sure it isn't just things needing cleaned better for it to work properly first before they charged me for new parts. Thank y'all for y'all's kindness and care.

I took my truck into their shop after getting a check engine lights scanned at o'Reilly's. the…read moreengine light was for an o2 sensor. The shop said they needed to replace the turbo for my truck as that could cause the issue. After paying $2,700 for the turbo replacement. I picked up my truck and every time I start my truck there is now a loud clicking inside the cab from what they say is an accustom that is now bad by pure Coincidence which it was not making that sound before I dropped it off and has been making the sound ever since And the second time I turned on my truck after picking it back the check engine light came back on for the same o2 sensor. after asking them about it they said they didn't swap out the actual sensor to make me not waste my money. they said they ran a test on the sensor after installing the new turbo and it was good but it wasn't even 13 hours after getting it back that the check engine light came back on. Then they went ahead and charged me another $239.02 to have them fix the issue. THE SAME ISSUE I ORIGINALLY TOLD THEM TO FIX.

Needed an inspection, had already been turned away at three other sites. They were friendly,…read morecourteous, and got to me quickly. Good people.

I was traveling from Oklahoma to Tennessee, when on the highway my wheel hub locked completely up…read moreon my GMC. It was Presidents' Day and no one could take me or service me, reeves got me in immediately and had me back on the highway in LESS THAN AN HOUR!! These guys were amazing, down to the point and worked hard so I could get back home. I'm not from the area, but if I were, I'd be back for absolutely anything. They took care of me and even allowed my dog inside while they worked. Usually places would upsell knowing my situation, but they gave me a fair price and got to work instantly. Thank you guys so much!

It was a quick visit at this location. And at less they were honest.But what was upsetting was this…read morelocation didn't want to go into a problem I was concerned about that another location did!!! And keep in mind that this is a corporate business; with a nationwide warranty.

Went to get an inspection for my brakes and routers, while there, they had MANY people dissatisfied…read morewith their service for being blatant thieves. A guy came in for his brakes and routers as well, they fix more on his car than he requested and charged him for it and the labor he didn't agree to nor ask for. He ended up paying over $900 on something that is an entry level mechanic job. He was not the only customer upset, there were PLENTY more to speak about. I would never recommend this place of business.