I wish I could give zero stars. This doctor is so rude and only cares about money, he never spent…read moremore than a minute or two in the room with me. He never listened to any of my concerns. The staff told me that I couldn't take the medicine the surgeon prescribed me after an emergency surgery or they would take me out of their program. They also wouldn't prescribe me anything. So I just didn't take any medicine after surgery and suffered. It's ridiculous. Don't ever go there!

I have been going to this practice for several years. My level of care has always been great. Both…read morePhysicans do an excellent job. But the person that handles the preauthorization is HORRIBLE!! I was scheduled to have a procedure and was not told that the insurance had not approved it until I was checking in to have it done. Her reason was that my insurance company could not find me in their system. So my wife called our insurance company and they called the office and talked with the woman who does the preauthorizations. They told her what they needed. The paperwork was faxed to the office. This was all started on the 11th of August. I have called every week in hopes that the paperwork has been done. I have left several messages for her and none have been returned. So I call today and finally get her on the phone only to have her tell me that she has never talked to my insurance company and that she has not received any paperwork. My wife was literally on the phone when the insurance called her. I hate to call anyone a liar but she is definitely one. IShe was so rude that I lost my cool. Then she hung up the phone on me. I am so angry with MARIA that I am changing doctors now.

I have a test device for easing the pain of my lumbar back on both sides yesterday at River…read moreCity's surgical center on Babcock Road. The whole procedure went "Swimmingly," ss the British would say. Dr. Michael Hunter did tie procedure assisted with about 7 well trained staff plus female anesthesia Dr.(dotted the i's & crossed the t's-well trained in the army-the best! They get 5 stars (*****) .+ another 5 Stars (*****)! Melvin Wayne Kuhno

I have been in pain management for over fifteen years. Some of my past PM doctors didn't listen or…read moreeven look up from their computer screen during the appointment. Others have used me as a revenue stream; mandating so many injections a year to receive Rx. Then I found River City pain management. I have been seeing Dr. DeLeon for almost three years now. He is compassionate and he listens; we developed a plan of care together. Additionally, his PA Jalen and nurses Sara and J.J. are personable and work well in conjunction with Dr. DeLeon. Everyone that I have interacted with at their office has been great and I am glad that I found RiverCity.

Doctor Tisdale is so amazing! I enjoy the fact that he explains everything in a simple manner so…read moreyou actually understand what's going on! He actually calls you to follow up after procedures not a nurse the actual doctor! I am so happy we found this place.

I have been a patient here for almost two years for Chronic Pain Management. Mr. Roy Blount and the…read morestaff have gone above and beyond the call of duty. They answer all my questions and even questions I didn't think of yet. They are some of the most empathetic professionals I have encountered throughout my medical ordeal. Highly recommended. Wish I had seen them sooner.

Dr. Moran not only helped with my pain, but figured out some problems my PCP could not.read more

Male nurse comes in to do preliminary check. Asks me what size shirt I wear. Why, I ask, what does…read morethat have to do with what I am in here for? He tells me " So I can get you the right size back brace!". I then ask " How is a back brace going to help my knees, because that is what I am in here for, my knees, not my back." In 2 visits, it is very apparent that there are a couple people in that office that should not be there. They either can not or do not read. Scares the crap out of me as to whether I am getting the correct care and treatment from this office.

This office is wonderful. The front staff is amazing, and the Drs. and technicians are wonderful as…read morewell. They went above and beyond in controlling and managing my pain.

Dr.Patel and his staff customer service is beyond excellent . I decided to move forward with…read moresurgery for my back . I was at ease as he and his staff walked me through the process. Continued to be in contact to assure all was well. They have made me feel like family . I highly recommend them to everyone! Thank You so much Dr Patel . And if I needed anything.

This review is about billing department, NOT the excellent Dr. Hirsch or PA Senisi, who are both…read morefive star Clinicians. I have been with STSC for three or four years. I have arthritis in my sacroiliac joints, and as Dr. Hirsch has said, "Really bad hips". Over the past couple of years we've tried everything (steroid shots, etc.) until it was time to go big and burn the nerves in my lower back. The problem is that my insurance provider, Tricare, wouldn't approve the procedure. SO, when Humana became TriWest last year for certain people, Dr. Hirsch wrote an appeal letter, and the procedure was approved. It was approved in early September 2025, and, per the TriWest representatives I've talked to, a copy of the approval letter containing the codes they approved for billing was sent to STSC a couple days later. The problem starts the week before the procedure, where I re-read the approval letter and realized I didn't contact the clinic to make an appointment. However, when I spoke to someone at the clinic, they told me everything was fine, and I didn't need to bring my letter with me on the day of the procedure. I need to note that for a full month before the procedure, I was in INCREDIBLE pain that NOTHING would help, so to say I was both in pain and relieved when the day of the appointment came around would be an understatement. So, apparently, clinic staff told me, while I was in a fog of pain and Xanax, that this would be a "self pay" procedure. I don't remember that, but I wouldn't doubt that I initialed it. The procedure is done, and it helped SO MUCH! I was incredibly thankful until a bill of $1,500 appeared in my inbox, and I noticed that TriWest had NOT been billed. I started communicating through the STSC portal, and the lady I was talking to agreed to bill TriWest. However, a few days later I got another bill informing me that TriWest had only paid $50. Frustrated, I called TriWest again, and they told me that STSC had billed with the wrong codes, and that they could only pay something billed to those exact codes. I went ahead and aske the lady I was speaking to please re-bill with the correct codes, and her response was literally, "we are not changing our codes. I am sorry for the confusion. Please contact the billing office to make arrangements for payment of the balance due. Thank you." SO, long story short, I have to pay $1,500 because they seem to have lost my paperwork (thus the whole "self pay" thing), and didn't let me know that they cannot bill the codes that TriWest approved. This has been stressful AF, and while I love Dr. Hirsch, and PA Senisi, I have to think long and hard if I will ever go back, because of the incompetence of at least some of their staff...and sadly enough, 37 other one star reviews seem to show that this lack of giving a damn about the patients runs rife at South Texas Spinal Clinic.

Would not recommend this company. Long story short I spend months and countless co-pays getting…read moreprepped for a surgery that my insurance company doesn't cover in the fist place. Even after the initial denial the company was still trying to collect my portion of the claim for a surgery that was never gonna happen. The entire process was a massive waste of time and money. It seems the administrative side should have been upfront with my options for a procedure that my policy covers instead of going through all this with absolutely nothing to show for it. I'll probably never say this again in my life. I should've just went to the VA....

The staff is very helpful and sweet. I love the doctor's no nonsense approach. I don't flowery…read morewords about my medical needs. The PA is also a great person to see. They provide pain management services and Dr. Jones makes sure that the patient is completely comfortable before she begins. I love this place. I'm so glad I found Dr. Jones!

Very impressed with Dr. Jones. We did have a long wait time, but that is because she takes the time…read moreeach patient needs to truly listen and understand the issue. I will take a wait for a doctor that really cares for her patients.

Thank You Neuro Sports Performance & Rehab team, from pain at 8-9 to moving comfortably again --…read moreARPwave therapy helped me reclaim my mobility. It's clear, honest, and very powerful. I'm deeply grateful for the professionalism, expertise, and care that made such a difference in my life!

What an amazing experience! My shoulder was hurting so…read moreincredibly bad, I couldn't do anything. I couldn't raise my arm without pain to even brush or wash my hair, or put on makeup. I could barely even dress myself. I couldn't even get a good nights sleep due to pain. I knew my primary care would only try pain meds or physical therapy before referring me for surgery on the rotator cuff. I was referred by a coworker to ARP Wave. They worked to heal the scar tissue in my muscles and then built the muscles back up stabilize the shoulder. They then gave me exercises to keep this from happening again. I would highly recommend them to anyone who would rather heal naturally than resort to surgery and meds to mask the pain.

i see Dr Young andDr Allen have always been impressed by their professionalism, honesty re…read morediagnoses and treatment options and best outcome for the patient. Their staff always positive n friendly and all seem to work well together which you don't encounter at many doctors offices great team thanks

My fiancée was given a referral to Sports Medicine by her Primary Care doctor at Boerne Family…read moreMedicine. I called them on Sept. 16th in the hopes of getting an appointment for her this week. She is having extreme pain in her knee, and we will be leaving for a honeymoon next week. The Sports Medicine Associates were much too busy to answer their phone... they have a system that says it will send you a text message so you can communicate with their 'portal' Klara. I got the automated message on the portal, and left a detailed message that we'd like to have an appointment so that she will be able to walk on our honeymoon. The automated Klara portal said someone would be calling within 24 hrs. Nope... nothing but crickets... The next day (24 hrs after they promised to call) I left another message with the Klara portal. Again... nothing... no response. By now, I'm thinking... these guys are so busy, they don't have a receptionist or office manager that can call us back. Finally, we get a message on the 18th, asking if we can come in on the 19th. The address they give is in San Antonio, in the Medical Center area. My fiancée cannot stand to drive into San Antonio for anything... we were hoping that someone in Boerne could help her. So we ended up saying "forget about it". For all I know, the doctors at this practice might be really talented. We didn't get that far. Just know that they are way too busy to talk to you. Don't worry... their AI portal will also ignore your requests too.