Slowly and slowly disliking this practice more and more. I've been a patient here for probably…read morearound 5 years now and every time I'm here I wait for extended periods of time. I have trouble understanding the purpose of making an appointment, to reserve someone's time, if it's not upheld. I had an appointment at 2pm today. I arrived about 10 minutes early (after spending 10 minutes at home updating my own chart via mobile device) , assuming that once I got here it would speed things up. I'm still sitting in a waiting room as I type this, awaiting a sighting of my doctor. It's 2:40pm. I understand and sympathize with being busy, but please value your patients time. It's clear to all who come here you are overscheduling I know for a fact I can go elsewhere and be helped more quickly. All of that said, the staff and doctors are usually very polite. I appreciate the nursing staff especially.

I would give zero stars if I could, the absolute worst doctors office in the planet, most unhelpful…read morestaff, dumbest policies, crappiest doctors, I will never go to a mount Carmel medical facility again, they are screwing people to stay open. Don't come here you won't have anything helped or fixed. Staff not flexible at all, crappy staff, receptionists are terrible, the facility is dirty. Just overall the worst place you can possibly go for your health,

Had a total hip replacement on April 29, 2025. Dr Morris was an excellent surgeon and my recovery…read morewent well. Just a FYI, beware of OrthoAlliance. I just received a bill of $876.78 for collagen bandages that I was totally unaware the cost of. I would have said no. They arrived without my knowledge and thought it was included in my surgery. The leg pumps (which I paid $230) for only worked 9 out of the 14 days I was to wear them. I definitely recommend Dr Morris and other Drs at JIS, but this is something they need to address.

I recently 10/14 had anterior hip replacement. I can't say…read moreenough good things about the care I received and success of the surgery. I was up and walking with no pain within days. As far as I am concerned, Dr. Berend is a miracle worker. 30 days past surgery and I am averaging walking 4 miles a day.

When this OSU building was constructed two of my doctors from different locations started seeing…read morepatients at this practice/building. Formerly, they were in Gahanna and downtown New Albany. Where they still have offices in Gahanna I primarily come here now. I see Dr Anthony (podiatry) and Dr Albrecta.(sports medicine) My sons both see Dr Jonesco.(orthopedics) we have had nothing but excellent experiences with each mentioned doctor and highly recommend. Today I was in for an on going achilles issue that Dr Albrechta is managing very well. I was in about a month ago where he prescribed a brace, PT and a topical. Im that patient that of course didnt fully follow doctors orders with continuing to use that medicine, so obviously.... Im back- as it still hurts. Not the doctors fault.... Totally mine. I did use the brace he recommended and diligently did PT, so it has improved considerably- but now I realize the importance of the medicine. So we are trying that for 6 weeks. Its healing better than I expected Fingers crossed this trend continues. Thanks doc! Highly recommend this practice!

I lived with shoulder pain for years from an old "football injury." But, it reached a point of too…read moremuch pain to do simple things like putting on my seatbelt or reaching to put away dishes. It was definitely impacting my workout too. I finally decided to seek help with Athletico PT. I cannot believe I waited so long. My shoulder improved after just 2 weeks and is fully healed after six weeks. It is like having a new lease on life. The New Albany team (Sidney, Madison, and team) was knowledgeable, professional, and "firm" with my PT exercises and progress. Get the "little muscles" working through lite weights to improve the movement and strength of the whole shoulder area (almost magic). No drugs, no knife. The Athletico app on my phone was extremely helpful to keep me on track with my progress. I can now go back to my full workout and live a full life. I cannot believe I waited so long. Thank you! Henry K Westerville, OH

Let me start off by saying, I totally dislike physical therapy, however, this place changes that…read morenarrative. The entire staff welcome you and treat you like family. The place is small entire that you get really good one in one time with the therapist, which was good for me because I wanted to make sure I was doing the exercises properly. I would recommend this place in a New York Minute and if I need PT again, I'm coming here.

I was recently seen at this office…read more The whole experience was very positive! The staff were helpful and friendly as well as efficient. Dr. Smith explained everything very clearly. He administered an injection and prescribed physical therapy. My husband has also seen two different doctors here. I highly recommend Ortho Neuro! Thank you

Dr mark Gittins (ortho Neuro) did a partial knee surgery a year and a month ago, and I already have…read moreto have it redone, because he did not get it correct and he over stuffed the joint, now I have to have a full knee replacement. Even though he said the joint was fine, but I could not walk correctly without pain, Do not go to this doctor. He does not care, he does quantity not quality.

Highly rated high quality surgical care provided with personal concern by caring people.read more

The care was exceptional, the physical therapy was excellent, nurses were outstanding. The food was…read morevery good and served to order and hot,on real plates with cutlery. The cleanliness of the facility is above reproach. Last but not least my surgeon was the best too. I will continue to recommend this hospital to anyone that needs a referral.

This place is amazing. I can't give enough kudos in one review. I have worked with Lauren,…read moreprimarily. When I first got there about 8 visits ago, I was still on crutches after shattering my ankle and leg. I couldn't handle any pressure. Between the therapy on land and the warm water pool, Lauren has made such a difference that even I can't believe! They are ALWAYS on time and I don't have to wait. I never feel rushed or that it's a cattle call. I have been to other physical therapists where they put in so many patients one becomes a number (or the waiting is interminable) where here, when it's appointment time, you walk immediately in! This IS the place to go..for real...especially if there is a urgent need to rehab forward FAST...they are all about progress!

Nice clean facility, very friendly and helpful staff. Well knowledgeable doctors. But that all…read morecomes with a price.

Very concerned about injury great service , took the time to ask all questions and concerns.read more

My PT is punctual. Has a great personality and is confident in her instructions. She knows just…read morehow far to take me in exercises and when to stop. We have great conversation during my exercises, which makes the time pass quickly. She leaves me detailed written instructions of what I am to work on in her absence, bonus exercises to do, should I feel that I can do more. Her attitude makes me want to accomplish more. She is very encouraging. I look forward to her visits.

Pain for tbi which the dr wanted to prescribe all the meds that do not help pain and are bad for…read moretbi patients. He did not care nor was he nice and left the room while I was crying and my husband was still taking to him. He vanished. He is NOT a pain dr. Do not go to pain zero unless you want antiseizure, antidepressants, muscle relaxers or nsaids and the pain is minimal.

Paige and dr T go above and beyond in helping me deal with my pain issues. They take their time to…read moreknow you and don't treat you as just a patient but as a real person, an individual