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    Havener Eye Institute

    5.0 (2 reviews)
    Open 7:00 am - 4:30 pm
    Updated 1 month ago

    Services - Havener Eye Institute

    Eye surgery

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    2 years ago

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    11 months ago

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    Jennifer L Weaver, OD -Northeast Vision Services

    Jennifer L Weaver, OD -Northeast Vision Services

    4.0(3 reviews)
    5.5 mi

    Dr. Weaver is great, but the office has implemented the policy of proactively canceling your…read moreappointment every single visit unless you call them a week before hand and reconfirm it. The exact script: "I'm calling about your appointment next week, I'll go ahead and cancel it for you unless you tell me otherwise". To make the assumption that I want my appointment cancled, the appointment that I scheduled in person and made sure I scheduled the rest of my life around, is crazy. They call during work hours to proactively "go ahead and cancel your appointment for you", and I am not able to answer my phone during work hours. I recommend you change your language and use a simple "text C to confirm" service instead of doing me this passive aggressive "favor". I'll "go ahead" and find myself a different practice for my eye exams.

    I've worn glasses for the better part of my life and recently I had to deal with the fact that my…read morecurrent prescription wasn't getting the job done. It turns out that the guy I used to go to has moved to another state, so I was on the hunt for a new optometrist. I called yesterday December 29, and they were able to fit me for the next day. Very convenient although I'm not sure if this is the norm. (very very friendly on the phone, by the way.) Upon showing up at 10:00am Dr. Weaver was 10 minutes late. At first I was a little disappointed until I learned that she had thrown out her neck and back the previous evening and had to have her assistant pick her up and take her to the chiropractor early that morning and then driver her to work. Why do I bring this up? Because any other doctor I've ever had would have just canceled the appointment and rescheduled, which would have been very inconvenient for me as I wanted to get in by the end of the year. This was awesome. I felt bad because throughout the exam it was clear she was in some pain, but she didn't make a fuss. 5 star customer service! Her exam was thorough and walked me through any scenarios I might have with my contacts (I've got a slightly special case because I wanted contacts, but work on computers 9+ hours a day which usually means I'm stuck with glasses) She answered all questions, was very friendly and polite. When it came time for the billing she was even willing to work through different payment dates/scheduling to get the best deal from my insurance. (speaking of insurance, I didn't see any omissions as to the providers that she accepts- all the major carriers were there) All in all a really great experience here and with Dr. Weaver (and her assistant, who's name escapes me), she's just such a nice person and very easy to work with that I'll definitely be back and highly recommend you check her out if you're in the market. Speaking of which, when's the last time you shopped around for a new eye doc or got a check up? ;-)

    Vision Professionals - Eye exam room

    Vision Professionals

    3.4(16 reviews)
    3.0 mi
    $$

    I had gone to them over a year ago, had a bad experience, and decided to put it behind me. Now,…read moreafter a year I find out what these morons actually did. On my first of three visits for one appointment I had the eye exam, picked out my glasses, and left thinking everything was good and I'd pick up my glasses in two weeks. I got the call, came to get them, put them on and immediately knew something was wrong. The left eye was blurry, and was clearly not correct. I told them this isn't right, and grudgingly they conceded and let me make another appointment to come back for another exam, free of charge. I came back after a week, did the exam, and the doctor admitted the prescription seemed off on the left eye. They sent off the glasses, and two weeks go by, I went back and pick them up. Same issue! The left eye is still all blurry. I start to get upset, but stayed calm enough to say this isn't right. They said, "If you come back for another visit then it'll be $75." I said that was fine but I wanted a different doctor this time. They agreed, and after a week I went back. When I showed up for the third appointment there were no other customers, just me. I had a business meeting that day but I thought I'll get to the eye doctor, early, check in, and be back home to get into Zoom in time. I sign in 15 minutes early, but I had to wait a few minutes, then one of the receptionists takes me back, gets my info and walks out. I look at my watch and say to myself, "Okay, my meeting is at noon, and it's 11:00 right now, so plenty of time." I live about 10 minutes from here, so I wait. And I wait. And I wait. I look down at my watch watching the minutes droll on and no eye doctor. After 27 minutes, 27 MINUTES, I finally say, "Screw this", get up and walk to the front where there are still no other patients. I say, "Give me my money back." Then the doctor comes out of his office and acts like he's going in to see me in the other room. He says, "Where are you going?" I say, "I'm leaving, you have the audacity to keep me waiting for 30 minutes. I have a meeting to go to." Then this turd says sheepishly, "I had a family emergency." Now break this down and think about it. He thinks he can just say, "family emergency" and that trumps everything. So IF it's a family emergency then why are you still here? IF it's an emergency then why didn't you get one of your receptionists to tell me I'd have to reschedule? IF it's an emergency why did you ask me where I was going? I said, "I'm done with you and this place, give me my money back." Keep in mind, the money issue is because I use my insurance and I can only go once a year. The receptionists tell me that I'll have to talk to the Office Manager. I end up talking to the Manager and she says, "Sorry, can't refund for services rendered." Okay... that's how life goes. I accept the fact that these morons exist, they have no idea what they're doing, but I'll just move on with my life and not deal with them. No point in letting them get the best of me beyond me knowing I'll never go back. THEN I FOUND OUT WHAT CAUSED THE WHOLE THING! Fast forward to today, I had to wait a year to go to the eye doctor since I had no insurance to use because of these Vision Asshats. I drive over 40 minutes to my old doctor. Take my frames from the previous year with me because I did like them and I figure I'll have to spend the money to get lenses anyway. The idea was I'd use my new insurance for the computer glasses I need, and use the frames from the previous year that caused me all the trouble, and use them for my long distance driving. After I get the exam they look at the old glasses. They say, "Yeah, these are way off in the left eye." I say, "Yeah, I thought so." So now I'm feeling good about myself that I'm not wrong, that there was an issue. So I pick out my new frames, order the old frames some new lenses for the purposes of seeing at distance and I'm about to leave. Then the lady helping with the glasses looks at me and says, "Do you want the blue block on these again?" I say, "Excuse me? You mean on the new frames, the one I ordered for when I'm on the computer?" She looks back at her hand to make sure she's holding the right ones and says, "No, the old ones. They have blue block on them." Then it hits me! I know what these geniuses at Vision Professionals did, they put in the right lens as far-sighted, and the left lens as computer distance! ARE YOU KIDDING ME? Who does that? Do they expect me to close one eye when driving, or when I'm on the computer?! If this was intentional then they're malicious pieces of crap, but if an accident then they're just incompetent. Go here at your risk people, you have been warned.

    I agree with the other patients who said their prescriptions were way off. I mean, how hard is it…read moreto read the numbers off of an autorefractor? The optometrist did not impress me at all although the short young lady that did the testing was just as nice and friendly as you will ever find. Now I have to go somewhere else to get a proper prescription.

    Photos
    Vision Professionals - Adjacent to New Albany Surgical Hospital in Smith's Mill Office Park

    Adjacent to New Albany Surgical Hospital in Smith's Mill Office Park

    Vision Professionals - In room equipment

    In room equipment

    Vision Professionals - Kate Spade

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    Kate Spade

    Comprehensive Eyecare Of Central Ohio - I believe that the Marquis de Sade actually invented some of these devices used by Dr. Chorian at Comprehensive Eye Care.

    Comprehensive Eyecare Of Central Ohio

    2.9(13 reviews)
    6.3 mi
    $$

    I had great hopes for this Eye Care practice but have been very disappointed. My first visit more…read morethan a year ago went well enough.... So this year I brought my wife. This year has been a nightmare. I was assigned an appointment with Dr Hammond for glasses and contact lenses. During the exam, I asked for a glasses prescription for normal progressive lenses, and also a glasses prescription for 'computer' glasses which are simply progressives optimized for 36 inch viewing distance. I've had other eye care providers accommodate that request without hesitation. But not Dr Hammond. She flatly stated "No, I don't do that." Confused, I tried to clarify, at which point she became visibly agitated and curt. She said that "isn't how she works" and that the lab making the glasses could just adjust my prescription to make me computer classes. Wow. Never had an eye doctor express any concern with that request, and in fact a doctor at one of the chain eyecare places is the one who suggested it initially years ago. Then came the contacts. Here I asked for three lenses. Basically a far/near split contacts prescription and a third lens prescription for my right eye so I could swap out the near vision contact and wear far/far contacts in certain situations. She agreed, and wrote two prescriptions, but the office is refusing to provide a signed copy of the second prescription. Keep in mind this is a service I PAID FOR... so it's not like I'm asking for a favor. As an over 50 diabetic, I have special concerns regarding eyecare. Had high hopes for Comprehensive Eyecare of Central Ohio, but am beyond frustrated, moving toward disgust. So now my only recourse is to warn others via reviews on as many platforms as possible. TLDR: Go somewhere, anywhere, else!!! You'll avoid paying good money for curt attitudes and broken promises.

    Cataract removal was very effective when performed in 2020…read more Have had several follow-ups since, all with no further issues. There used to be a Patient Portal, but that has been removed; it would be nice if they reinstated some sort of Patient access to records.

    Photos
    Comprehensive Eyecare Of Central Ohio
    Comprehensive Eyecare Of Central Ohio - Check out that "eye" clock.

    Check out that "eye" clock.

    Comprehensive Eyecare Of Central Ohio - Information about eyes slides running continuously.

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    Information about eyes slides running continuously.

    Havener Eye Institute - opthamalogists - Updated June 2026

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