They just want your money. I was told that my follow-ups would be as needed, that I could still get…read moremy prescription refilled. This was not the case. Nothing about my condition has changed in the two months since they saw me last. The severity ebbs and flows. I have had follow ups with them multiple times over the course of 6 months. I take my Meloxicam as needed, not daily. They don't do an exam at my follow-up, just ask me a few questions. The clinic staff is friendly (why I gave two starts instead of one), but I'm not going to pay money for someone to smile and be nice to me and not provide any medical care, other than calling in a prescription.

SHADY BILLING PRACTICES - ZERO COMPASSION - AVOID THIS PLACE IF YOU VALUE BEING TREATED LIKE A…read moreHUMAN I had to leave this review after my recent experience with DIRECT ORTHOPEDIC CARE (DOC) -- and I wouldn't recommend this place to ANYONE, especially if you're dealing with chronic conditions, post-op recovery, or have limited income. I WAS CHARGED A $50 NO-SHOW FEE For an appointment I was NEVER properly reminded or confirmed for. I rely on a case manager to help manage my care, and there was: NO confirmation call NO reminder text before the appointment NO follow-up prior to the visit Instead, I got a "You missed your appointment" text AFTER THE FACT. When I raised this issue, DOC leadership -- particularly PAIGE, Director of Operations -- doubled down. Even after reviewing records that showed I wasn't receiving reminders, she coldly cited "company policy" and refused to waive the charge. I PAID THE $50 UNDER PROTEST -- this was NOT a legitimate or fair fee. I've had FOUR SURGERIES IN UNDER A MONTH, with a MAJOR SHOULDER REPLACEMENT scheduled for 8/26 -- and this is how they treat patients who are trying to manage complex, ongoing care? ABSOLUTELY SHAMEFUL. ************ And before someone from the social media team replies with the usual copy-paste: "We're sorry to hear about your experience, please contact us to discuss this further...". DON'T BOTHER. That's not a real apology -- it's a PR-APPROVED DEFLECTION that helps no one and fixes nothing. SHADY BILLING PRACTICES - ZERO COMPASSION - AVOID THIS PLACE IF YOU VALUE BEING TREATED LIKE A HUMAN I had to leave this review after my recent experience with DIRECT ORTHOPEDIC CARE (DOC) -- and I wouldn't recommend this place to ANYONE, especially if you're dealing with chronic conditions, post-op recovery, or have limited income. I WAS CHARGED A $50 NO-SHOW FEE For an appointment I was NEVER properly reminded or confirmed for. I rely on a case manager to help manage my care, and there was: NO confirmation call NO reminder text before the appointment NO follow-up prior to the visit Instead, I got a "You missed your appointment" text AFTER THE FACT. When I raised this issue, DOC leadership -- particularly PAIGE, Director of Operations -- doubled down. Even after reviewing records that showed I wasn't receiving reminders, she coldly cited "company policy" and refused to waive the charge. I PAID THE $50 UNDER PROTEST -- this was NOT a legitimate or fair fee. I've had FOUR SURGERIES IN UNDER A MONTH, with a MAJOR SHOULDER REPLACEMENT scheduled for 8/26 -- and this is how they treat patients who are trying to manage complex, ongoing care? ABSOLUTELY SHAMEFUL. ************ And before someone from the social media team replies with the usual copy-paste: "We're sorry to hear about your experience, please contact us to discuss this further...". DON'T BOTHER. That's not a real apology -- it's a PR-APPROVED DEFLECTION that helps no one and fixes nothing. DOC HAD EVERY OPPORTUNITY TO MAKE THIS RIGHT -- AND FLAT-OUT FAILED. ************ They clearly care more about nickel-and-diming patients than actual healthcare.

On May 6, 2023, I strained one of my right calf muscles. It was very painful and I had trouble…read morewalking without a limp. I went to see the doctor and he told me what the problem was. Since we were to travel on a walking-intensive trip to Germany approx. three weeks hence, we asked the doctor if I could get some PT. He wrote the referral and told us that Pro-Motion on Slaughter Ln was a good place to go. That was convenient since he is in the same shopping center. After an initial evaluation by one of the doctors at ProMotion, they placed me with Byron, a former Marine, who went to ACC and was trained as a Physical Therapy Assistant. I was amazed by how good he was--I think he's a natural for this kind of thing, though I'm sure the training also helped a lot. I really hope he gets the opportunity to study to get his doctorate in PT, because I'm pretty sure he will be a great one. He was always patient, firm, and honest. A hard combination to find--though the fact that he was a Marine made it a little less surprising. I made a lot of progress in three weeks, but as we came to the end of the three weeks, we decided that it was best for me to bring a cane along on the trip (I'd never used a cane in my life) since I was told we would be walking typically 5 to 7 miles per day (of course, not all in one walk without a break--but, still that's more than I walked before my injury). Brandon taught me how to use the cane. Though I was able to basically get around without a cane, I did need it sometimes, especially towards the end of a day. He also counseled me on selecting the right kind of compression socks to wear on the airplane. I cannot say enough good things about Byron and Pro-Motion Physical Therapy.

I was in PT for my shoulder (long term injury from years ago) for almost 6 months at another place…read moreand they only made my injury worse. Took a break for a while then over Christmas break, injured my shoulder again and ended up wearing a brace for a few days. Came to Pro Motion and I wish I came here years ago. Dennis has been a life saver. He could tell immediately what was going on, that I wouldn't need surgery and would just need 6 weeks. So thankful for Dennis - just trust me and go see him. I've been recommending him to others ever since!

Dr. Amanda Massey is so talented!! I've been to a lot of chiropractors and she definitely stands…read moreout from the rest. Kind, compassionate and very good at what she does. I wish I could give her more stars!

This wellness center is located in a strip center and near to an H-E-B. This place opened its doors…read morein 2022. They offer a vaiety of services both to HEB partners, spouses and the general public. They don't accept outside insurance except for nutrition visits. HEB partners pay no copay, but general public does. The photos below describe their plans and services.

From the owner: H-E-B Wellness Primary Care offers more than primary care services, we offer a patient-centered…read morepersonalized healthcare experience focused on getting you well so you can stay well. Your health and time are important to us, which is why we are dedicated to creating a convenient and efficient experience for every patient who walks through our doors. Whether you need a routine check-up or an unexpected sick visit, our doctors, nurses, and staff are there to ensure you receive the high standard of care you deserve. Services include primary care medical visits, labs, immunizations, physical therapy, nutrition services, imaging, and other enhanced wellness offerings! We don't accept insurance, instead, we offer upfront, simple pricing with no surprises for single visits or monthly membership plans.

I've been a patient of Dr. Gutierrez for 12 years and had outpatient surgery at this center several…read moretimes. The entire staff is professional, caring, attentive, and knows the value of outstanding patient care. The pre-surgical staff explains everything clearly, and in great detail. The operating room staff are keenly aware of how anxious patients like me can be, and are experts at making me feel comfortable and relaxed. The waiting room is furnished with comfortable sofas and chairs. The entire facility is modern, and meticulously clean. I will never hesitate to return because of the quality care I consistently receive. In fact, I'll have another procedure that will be completed within the month, and am actually looking forward to the relief it might provide. If you're looking for pain management that is the best, PSA is the place to go.

Caring for people and actually loving it, is what the whole medical profession is all about. With…read moreall due respect , some health professionals rush and get you in and out of the exam room, quicker than a New York minute. I recently had a procedure that required a follow up appointment and a medication review, and from my experience, I must say Dr. Genaro Gutierrez is the most caring and compassionate doctor in the medical profession! Dr. Gutierrez listens and does his best to understand your concerns. He travels outside of the box, and goes beyond what is expected, to make sure all your needs are met. When I leave his office, my frown is turned upside down, and I'm happy again!

I was treated for Tennis Elbow and I give everyone at Results Physiotherapy the best grades…read morepossible. They're all professional, knowledgeable, efficient, and kind, especially Stephen Breckenridge, Ray, and Annie. I'm grateful to them. Thank you to everyone, Kate Clark

From the owner: Results Physiotherapy located in Austin, Texas - Southpark Meadows is a leading outpatient physical…read moretherapy clinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

The doctors and staff nurses and front desk staff are the best I have been coming here for over 9…read moreyears with Baylor and they are so amazing and supportive I couldn't ask for a better doctor Dr A is the best and me and my family come here and will never change thanks Dr. A and staff for all your help we live yall

Two complaints about Dr. Akhil Kumar Agarwal in Austin, Texas. I was 3 minutes late for an…read moreappointment. After filling out paperwork for 10 minutes he cancelled my appointment because I was late. I guess his time is more important than mine since I've waited more than 15 minutes for him in the past. 2) He cancelled a refill of medication I desperately needed without telling me because a computer database showed that I picked it up. I hadn't. When I suggested that he could have asked me if I had picked it up (and then confirmed it with the pharmacy), he offered no apology. He said it was the pharmacy's fault, not his. He also insisted I call him "doctor" after I addressed him by his first name as if he's above me.

Dr. Aguilar is one of the best physicians I've had the good fortune to find. For every appointment…read moreI've had with her to date, she asks thorough questions, listens to my concerns, then acts decisively. I've found Dr. Aguilar to consistently provide me with only the highest level of care. I've also found Dr. Aguilar to be direct, to the point, and most importantly (to me) - kind and compassionate. These are rare qualities to find in a health care provider. She acts in her full capacity to help me understand what is happening, and then sets course for next best steps. She has been a wonderful advocate through a very trying time, and has significantly helped me sort through some troubling health issues. I trust her... and my trust doesn't come easily. Dr. Aguilar has my full confidence, and highest recommendation.

Bummer, wanted to like her. I was hoping to make her my primary. When I went in she looked at my…read morehistory and said I was fine and that a previous diagnosis given by my old doc was invalid.. It was a whole 5 minute appointment that I had to pay $50 for. She rushed out of the room after her quick and abrupt diagnosis. No explanation, just annoyed that I came in. Went to another doctor and found out I had cysts all over my ovaries and I was reacting poorly to antibiotics I was on.